Avaya S8710 manual Downloading license and Avaya authentication files

Page 17

Introduction 1

Pre-installation information

Downloading license and Avaya authentication files

Use the Remote Feature Activation (RFA) to obtain the license and Avaya authentication files. RFA is a Web-based application, available to Avaya employees and authorized Business Partners, that enables you to create and deploy license files for all product platforms. The RFA Web site is at http://rfa.avaya.com. For specific information on RFA and how to generate license and Avaya authentication files, go to the the RFA Information page available on the RFA Web site.

NOTE:

To access the RFA application, you must take the RFA online training and pass the online test.

To generate a license file, you need the following information:

•Your personal Single Sign-On (SSO) for the RFA Web site authentication login.

•SAP order number

•Required customer information

•Serial number of one TN2312BP Internet Protocol Server Interface (IPSI) circuit pack designated the reference IPSI.

•Intranet access to the RFA Web page with Internet Explorer 5.0 or higher.

Before arriving on site, download the license and Avaya authentication files to the services laptop. The license and Avaya authentication files are installed during the installation process.

Once the Avaya authentication files are installed, Avaya services logins to the media server are protected by a challenge/response system called Access Security Gateway (ASG). The ASG challenge/response protocol confirms the validity of each user, reducing the opportunity for unauthorized access.

When finished installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login. This password is unique to the customer’s server. You can use the password the next time you log in as craft, provided you access the media server through the services port. You do not need an ASG challenge/response to log in this way, even though every other means of craft access still require an ASG challenge/response. The revised password is recorded by RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557.

Copying files to the laptop

In addition to the license and Avaya authentication files, you must copy other required files to the laptop. This includes, the filled-out Electronic Preinstallation Worksheet (EPW); any software updates; current firmware, and ART script.

To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out.

To get the software update (patch), go to the Avaya Support Web site (http://avaya.com/support) and select Software & Firmware Downloads to identify and copy the required software update.

To get the latest firmware for the programmable circuit packs, go to the Avaya Support Web site at http://avaya.com/support and select Software & Firmware Downloads to identify and copy the latest firmware.

Installing and Configuring the Avaya S8700 or S8710 Media Server

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June 2004

 

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Contents 6HUYHU Copyright 2004, Avaya Inc All Rights Reserved SOC/REN Installation and Repairs Contents Configuring the hardware in the rack Connecting to the IPSIs Accessing the media server Audience Using this documentationAbout This Documentation Conventions Physical dimensionsGeneral TerminologyCommands Downloading this documentation Downloading this book and updates from the WebRelated resources Safety labels and security alert labelsTrademarks Technical assistanceSending us comments Within the USIntroduction Before you go on site Pre-installation informationDownloading license and Avaya authentication files Before you start the installation Equipment specificationsEquipment specifications Required hardware Documentation Connecting to the customer’s network Figure notes Connecting to separated servers Connecting the USB modemsConnecting to collocated servers High level overview of installation process Testing the complete installation Completing the installation administrationConfiguring the hardware in the rack Configuring the Snmp modules in the UPS Security Alert Duplicated control network Setting selected traps alarmingSingle control network Page Use the command set spanning disable Clearing the ARP cache on the laptop Configuring the media serverSetting up Telnet Powering up the media serverAccessing the media server Installing Avaya Communication Manager Using the Installation Wizard Click Launch Avaya Installation Wizard Click Execute Ping Configuring the modem Disconnecting from the media server Testing the media server LEDsRemastering the hard drive Configuring second media serverJune Starting terminal emulation Translating the IPSIsAdding media gateways Resetting the media serverInputing translations Adding Ipsi information Administering the IPSIsTranslating the IPSIs Administering the IPSIs S8700/S8710 MC Enabling Ipsi duplication duplicated control network onlyInstalling the translation file Setting alarm activation levelConnecting to the IPSIs Programming the Ipsi circuit packs Using Dhcp addressingSetting the switch ID Using static addressingConnecting directly to the Ipsi Type show control interface and press Enter LED display showing that the Ipsi has a static IP address Verifying that IPSIs are translatedEnabling control of IPSIs Verifying connectivity to media serverUpgrading Ipsi firmware version if necessary Verifying license status Reusing a TN2312AP/BP circuit packVerifying translations Completing the installation administrationType change daylight-savings-rules and press Enter Setting daylight savings time rulesVerifying date and time Setting locations if necessaryEnabling and disabling Ethernet switch ports Resolving alarmsBacking up files to the compact flash media S8710 only June Placing the flashcard in the media server Backing up files to the Pcmcia flashcard S8700 onlyJune Telneting to media server Enabling alarmsTo Inads via modem To Inads via SnmpRegistering the system Installing the media gateways June Testing the TN2312BP Ipsi circuit pack Testing the media server installationSample Ipsi 01A test results screen-page Testing the license fileS8700 Media Server LEDs LED indicatorsTesting the media server LEDs Interpreting the test results Disc S8710 Media Server LEDsLEDs on back panel of S8710 Media Server LEDs on Avaya P333T Ethernet switch Avaya Ethernet switch LEDsIpsi LEDs Uninterruptible power supply LEDsTN2312BP circuit pack faceplate LED display on the Ipsi circuit pack-static address LED display indicating connectivity status-DHCP address Connecting to the media server directly Accessing the media serverCadlsrvr KLC Cadlsrv2 KLC Setting up a dial-up connection Connecting to the media server remotely over the networkConnecting to the media server remotely over a modem Finding the active media server IP address Accessing the Maintenance Web InterfaceDialing up to the media server Logins Using the command line interfaceNetwork configuration Connecting remotely through the network Browser settingsConnecting directly to the media server Installing the media server hardware Troubleshooting an installationDhcp Configuring the media server hardwareInstalling the license and Avaya authentication files Troubleshooting an installation Index IndexJune Using Dhcp IP address, 50 using this documentation June

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.
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