Avaya S8710 manual Copyright 2004, Avaya Inc All Rights Reserved

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Copyright 2004, Avaya Inc.

All Rights Reserved

Notice

Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya’s standard warranty language as well as information regarding support for this product, while under warranty, is available through the following Web site: http://www.avaya.com/support.

Preventing Toll Fraud

“Toll fraud” is the unauthorized use of your telecommunications system by an unauthorized party (for example, a person who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf). Be aware that there may be a risk of toll fraud associated with your system and that, if toll fraud occurs, it can result in substantial additional charges for your telecommunications services.

Avaya Fraud Intervention

If you suspect that you are being victimized by toll fraud and you need technical assistance or support, in the United States and Canada, call the Technical Service Center's Toll Fraud Intervention Hotline at 1-800-643-2353.

Disclaimer

Avaya is not responsible for any modifications, additions or deletions to the original published version of this documentation unless such modifications, additions or deletions were performed by Avaya. Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation to the extent made by the Customer or End User.

How to Get Help

For additional support telephone numbers, go to the Avaya support Web site: http://www.avaya.com/support. If you are:

•Within the United States, click the Escalation Management link. Then click the appropriate link for the type of support you need.

•Outside the United States, click the Escalation Management link. Then click the International Services link that includes telephone numbers for the international Centers of Excellence.

Providing Telecommunications Security

Telecommunications security (of voice, data, and/or video communications) is the prevention of any type of intrusion to (that is, either unauthorized or malicious access to or use of) your company's telecommunications equipment by some party.

Your company's “telecommunications equipment” includes both this Avaya product and any other voice/data/video equipment that could be accessed via this Avaya product (that is, “networked equipment”). An “outside party” is anyone who is not a corporate employee, agent, subcontractor, or is not working on your company's behalf. Whereas, a “malicious party” is anyone (including someone who may be otherwise authorized) who accesses your telecommunications equipment with either malicious or mischievous intent.

Such intrusions may be either to/through synchronous (time- multiplexed and/or circuit-based), or asynchronous (character-, message-, or packet-based) equipment, or interfaces for reasons of:

•Utilization (of capabilities special to the accessed equipment)

•Theft (such as, of intellectual property, financial assets, or toll facility access)

•Eavesdropping (privacy invasions to humans)

•Mischief (troubling, but apparently innocuous, tampering)

•Harm (such as harmful tampering, data loss or alteration, regardless of motive or intent)

Be aware that there may be a risk of unauthorized intrusions associated with your system and/or its networked equipment. Also realize that, if such an intrusion should occur, it could result in a variety of losses to your company (including but not limited to, human/data privacy, intellectual property, material assets, financial resources, labor costs, and/or legal costs).

Responsibility for Your Company’s Telecommunications Security

The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system administrator, your telecommunications peers, and your managers. Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to:

•Installation documents

•System administration documents

•Security documents

•Hardware-/software-based security tools

•Shared information between you and your peers

•Telecommunications security experts

To prevent intrusions to your telecommunications equipment, you and your peers should carefully program and configure:

•Your Avaya-provided telecommunications systems and their interfaces

•Your Avaya-provided software applications, as well as their underlying hardware/software platforms and interfaces

•Any other equipment networked to your Avaya products

TCP/IP Facilities

Customers may experience differences in product performance, reliability and security depending upon network configurations/design and topologies, even when the product performs as warranted.

Standards Compliance

Avaya Inc. is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified by Avaya Inc. The correction of interference caused by such unauthorized modifications, substitution or attachment will be the responsibility of the user. Pursuant to Part 15 of the Federal Communications Commission (FCC) Rules, the user is cautioned that changes or modifications not expressly approved by Avaya Inc. could void the user’s authority to operate this equipment.

Product Safety Standards

This product complies with and conforms to the following international Product Safety standards as applicable:

Safety of Information Technology Equipment, IEC 60950, 3rd Edition, or IEC 60950-1, 1st Edition, including all relevant national deviations as listed in Compliance with IEC for Electrical Equipment (IECEE) CB-96A.

Safety of Information Technology Equipment, CAN/CSA-C22.2 No. 60950-00 / UL 60950, 3rd Edition, or CAN/CSA-C22.2 No. 60950-1-03 / UL 60950-1.

Safety Requirements for Customer Equipment, ACA Technical Standard (TS) 001 - 1997.

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Contents 6HUYHU Copyright 2004, Avaya Inc All Rights Reserved SOC/REN Installation and Repairs Contents Configuring the hardware in the rack Connecting to the IPSIs Accessing the media server Audience Using this documentationAbout This Documentation General Physical dimensionsConventions TerminologyCommands Downloading this book and updates from the Web Downloading this documentationSafety labels and security alert labels Related resourcesSending us comments Technical assistanceTrademarks Within the USIntroduction Pre-installation information Before you go on siteDownloading license and Avaya authentication files Equipment specifications Before you start the installationEquipment specifications Required hardware Documentation Connecting to the customer’s network Figure notes Connecting to separated servers Connecting the USB modemsConnecting to collocated servers High level overview of installation process Completing the installation administration Testing the complete installationConfiguring the hardware in the rack Configuring the Snmp modules in the UPS Security Alert Duplicated control network Setting selected traps alarmingSingle control network Page Use the command set spanning disable Configuring the media server Clearing the ARP cache on the laptopSetting up Telnet Powering up the media serverAccessing the media server Installing Avaya Communication Manager Using the Installation Wizard Click Launch Avaya Installation Wizard Click Execute Ping Configuring the modem Testing the media server LEDs Disconnecting from the media serverConfiguring second media server Remastering the hard driveJune Translating the IPSIs Starting terminal emulationAdding media gateways Resetting the media serverInputing translations Administering the IPSIs Adding Ipsi informationTranslating the IPSIs Administering the IPSIs Enabling Ipsi duplication duplicated control network only S8700/S8710 MCSetting alarm activation level Installing the translation fileConnecting to the IPSIs Using Dhcp addressing Programming the Ipsi circuit packsUsing static addressing Setting the switch IDConnecting directly to the Ipsi Type show control interface and press Enter Verifying that IPSIs are translated LED display showing that the Ipsi has a static IP addressEnabling control of IPSIs Verifying connectivity to media serverUpgrading Ipsi firmware version if necessary Reusing a TN2312AP/BP circuit pack Verifying license statusCompleting the installation administration Verifying translationsSetting daylight savings time rules Type change daylight-savings-rules and press EnterSetting locations if necessary Verifying date and timeResolving alarms Enabling and disabling Ethernet switch portsBacking up files to the compact flash media S8710 only June Backing up files to the Pcmcia flashcard S8700 only Placing the flashcard in the media serverJune To Inads via modem Enabling alarmsTelneting to media server To Inads via SnmpRegistering the system Installing the media gateways June Testing the media server installation Testing the TN2312BP Ipsi circuit packTesting the license file Sample Ipsi 01A test results screen-pageLED indicators S8700 Media Server LEDsTesting the media server LEDs Interpreting the test results S8710 Media Server LEDs DiscLEDs on back panel of S8710 Media Server Avaya Ethernet switch LEDs LEDs on Avaya P333T Ethernet switchUninterruptible power supply LEDs Ipsi LEDsTN2312BP circuit pack faceplate LED display on the Ipsi circuit pack-static address LED display indicating connectivity status-DHCP address Accessing the media server Connecting to the media server directlyCadlsrvr KLC Cadlsrv2 KLC Setting up a dial-up connection Connecting to the media server remotely over the networkConnecting to the media server remotely over a modem Finding the active media server IP address Accessing the Maintenance Web InterfaceDialing up to the media server Using the command line interface LoginsNetwork configuration Connecting remotely through the network Browser settingsConnecting directly to the media server Troubleshooting an installation Installing the media server hardwareConfiguring the media server hardware DhcpInstalling the license and Avaya authentication files Troubleshooting an installation Index IndexJune Using Dhcp IP address, 50 using this documentation June

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.
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