Avaya S8710 manual Installation and Repairs

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For G350 and G700 Media Gateways:

 

 

Manufacturer’s Port

FIC Code

SOC/REN/

Network

Identifier

 

A.S. Code

Jacks

 

 

 

 

Ground Start CO trunk

02GS2

1.0A

RJ11C

 

 

 

 

DID trunk

02RV2-T

AS.0

RJ11C

 

 

 

 

Loop Start CO trunk

02LS2

0.5A

RJ11C

 

 

 

 

1.544 digital interface

04DU9-BN

6.0Y

RJ48C

 

 

 

 

 

04DU9-DN

6.0Y

RJ48C

 

 

 

 

 

04DU9-IKN

6.0Y

RJ48C

 

 

 

 

 

04DU9-ISN

6.0Y

RJ48C

 

 

 

 

Basic Rate Interface

02IS5

6.0F

RJ49C

For all media gateways:

If the terminal equipment (for example, the media server or media gateway) causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty information, please contact the Technical Service Center at

1-800-242- 2121 or contact your local Avaya representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. It is recommended that repairs be performed by Avaya certified technicians.

The equipment cannot be used on public coin phone service provided by the telephone company. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.

This equipment, if it uses a telephone receiver, is hearing aid compatible.

Canadian Department of Communications (DOC) Interference Information

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment.

Installation and Repairs

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

Declarations of Conformity

United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC)

Avaya Inc. in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB-168 label identification number complies with the FCC’s Rules and Regulations 47 CFR Part 68, and the Administrative Council on Terminal Attachments (ACTA) adopted technical criteria.

Avaya further asserts that Avaya handset-equipped terminal equipment described in this document complies with Paragraph 68.316 of the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids.

Copies of SDoCs signed by the Responsible Party in the U. S. can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support. All Avaya media servers and media gateways are compliant with FCC Part 68, but many have been registered with the FCC before the SDoC process was available. A list of all Avaya registered products may be found at: http://www.part68.org by conducting a search using “Avaya” as manufacturer.

European Union Declarations of Conformity

Avaya Inc. declares that the equipment specified in this document bearing the “CE” (Conformité Europeénne ) mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive (1999/5/EC), including the Electromagnetic Compatibility Directive (89/336/EEC) and Low Voltage Directive (73/23/EEC). Copies of these Declarations of Conformity (DoCs) can be obtained by contacting your local sales representative and are available on the following Web site: http://www.avaya.com/support.

Japan

This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

To order copies of this and other documents:

Call:

Avaya Publications Center

 

Voice 1.800.457.1235 or 1.207.866.6701

 

FAX 1.800.457.1764 or 1.207.626.7269

Write:

Globalware Solutions

 

200 Ward Hill Avenue

 

Haverhill, MA 01835 USA

 

Attention: Avaya Account Management

E-mail:

totalware@gwsmail.com

For the most current versions of documentation, go to the Avaya support Web site: http://www.avaya.com/support.

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Contents 6HUYHU Copyright 2004, Avaya Inc All Rights Reserved SOC/REN Installation and Repairs Contents Configuring the hardware in the rack Connecting to the IPSIs Accessing the media server About This Documentation Using this documentationAudience Physical dimensions ConventionsGeneral TerminologyCommands Downloading this book and updates from the Web Downloading this documentationSafety labels and security alert labels Related resourcesTechnical assistance TrademarksSending us comments Within the USIntroduction Pre-installation information Before you go on siteDownloading license and Avaya authentication files Equipment specifications Before you start the installationEquipment specifications Required hardware Documentation Connecting to the customer’s network Figure notes Connecting to collocated servers Connecting the USB modemsConnecting to separated servers High level overview of installation process Completing the installation administration Testing the complete installationConfiguring the hardware in the rack Configuring the Snmp modules in the UPS Security Alert Single control network Setting selected traps alarmingDuplicated control network Page Use the command set spanning disable Configuring the media server Clearing the ARP cache on the laptopAccessing the media server Powering up the media serverSetting up Telnet Installing Avaya Communication Manager Using the Installation Wizard Click Launch Avaya Installation Wizard Click Execute Ping Configuring the modem Testing the media server LEDs Disconnecting from the media serverConfiguring second media server Remastering the hard driveJune Translating the IPSIs Starting terminal emulationInputing translations Resetting the media serverAdding media gateways Administering the IPSIs Adding Ipsi informationTranslating the IPSIs Administering the IPSIs Enabling Ipsi duplication duplicated control network only S8700/S8710 MCSetting alarm activation level Installing the translation fileConnecting to the IPSIs Using Dhcp addressing Programming the Ipsi circuit packsUsing static addressing Setting the switch IDConnecting directly to the Ipsi Type show control interface and press Enter Verifying that IPSIs are translated LED display showing that the Ipsi has a static IP addressUpgrading Ipsi firmware version if necessary Verifying connectivity to media serverEnabling control of IPSIs Reusing a TN2312AP/BP circuit pack Verifying license statusCompleting the installation administration Verifying translationsSetting daylight savings time rules Type change daylight-savings-rules and press EnterSetting locations if necessary Verifying date and timeResolving alarms Enabling and disabling Ethernet switch portsBacking up files to the compact flash media S8710 only June Backing up files to the Pcmcia flashcard S8700 only Placing the flashcard in the media serverJune Enabling alarms Telneting to media serverTo Inads via modem To Inads via SnmpRegistering the system Installing the media gateways June Testing the media server installation Testing the TN2312BP Ipsi circuit packTesting the license file Sample Ipsi 01A test results screen-pageLED indicators S8700 Media Server LEDsTesting the media server LEDs Interpreting the test results S8710 Media Server LEDs DiscLEDs on back panel of S8710 Media Server Avaya Ethernet switch LEDs LEDs on Avaya P333T Ethernet switchUninterruptible power supply LEDs Ipsi LEDsTN2312BP circuit pack faceplate LED display on the Ipsi circuit pack-static address LED display indicating connectivity status-DHCP address Accessing the media server Connecting to the media server directlyCadlsrvr KLC Cadlsrv2 KLC Connecting to the media server remotely over a modem Connecting to the media server remotely over the networkSetting up a dial-up connection Dialing up to the media server Accessing the Maintenance Web InterfaceFinding the active media server IP address Using the command line interface LoginsNetwork configuration Connecting directly to the media server Browser settingsConnecting remotely through the network Troubleshooting an installation Installing the media server hardwareConfiguring the media server hardware DhcpInstalling the license and Avaya authentication files Troubleshooting an installation Index IndexJune Using Dhcp IP address, 50 using this documentation June

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.
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