Avaya S8710 manual Connecting to the customer’s network

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1Introduction

Connecting to the customer’s network

•Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145)—this document, providing information on configuring the control network components, testing, and troubleshooting.

•The following job aids are also available on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03-300151):

•Job Aid: Approved Grounds (555-245-772)—job aid providing acceptable methods of grounding equipment.

•Job Aid: Server and CSS Separation—Avaya S8700 or S8710 Media Server (555-245-766)—job aid providing information on and connectivity diagrams when the duplicated S8700 or S8710 Media Servers are in separate locations.

•Upgrading Software and Firmware—Avaya S8700 or S8710 Media Server (555-245-115)—part of the library providing information on upgrading Avaya Communication Manager and the firmware on various components and circuit packs.

•Administrator’s Guide for the Avaya Communication Manager (555-233-506)—end-user documentation that includes information on administering trunks and telephones.

•Administration for Network Connectivity for the Avaya Communication Manager (555-233-124)—documentation providing information on network connectivity.

•Maintenance Alarms for Avaya Communication Manager 2.1, Media Gateways and Servers (03- 300190)—provides information on how to troubleshoot and replace various components.

•Maintenance Commands for Avaya Communication Manager 2.1, Media Gateways and Servers (03-300191)—provides information on how to use command interfaces, command syntax, and output from maintenance-related commands.

•Maintenance Procedures for Avaya Communication Manager 2.1, Media Gateways and Servers (03-300192)—provides information on how to use alarms, error codes, and tests to diagnose and repair problems.

Connecting to the customer’s network

The media servers connect directly to the customer’s network. The following section provides information on connecting the media server to the customer’s network.

In a typical configuration, you connect to the network through a port on the back of the Avaya S8700 or S8710 Media Server, using a standard CAT5 cable with RJ45 connectors on each end. Typically, for an IP Connect configuration, you connect through port 1 (Eth0). For a Multi-Connect configuration, you connect through port 5 (Eth4). See Figure 1, CAT5 cable connected to a port on the back of the Avaya S8700 Media Server, on page 23 or Figure 2, CAT5 cable connected to a port on the back of the Avaya S8710 Media Server, on page 23, connected to back of S8710 Media Server.

The other end of the cable connects to an Ethernet switch (router), hub, or token ring.

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Installing and Configuring the Avaya S8700 or S8710 Media Server

 

June 2004

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Contents 6HUYHU Copyright 2004, Avaya Inc All Rights Reserved SOC/REN Installation and Repairs Contents Configuring the hardware in the rack Connecting to the IPSIs Accessing the media server About This Documentation Using this documentationAudience General Physical dimensionsConventions TerminologyCommands Downloading this book and updates from the Web Downloading this documentationSafety labels and security alert labels Related resourcesSending us comments Technical assistanceTrademarks Within the USIntroduction Pre-installation information Before you go on siteDownloading license and Avaya authentication files Equipment specifications Before you start the installationEquipment specifications Required hardware Documentation Connecting to the customer’s network Figure notes Connecting to collocated servers Connecting the USB modemsConnecting to separated servers High level overview of installation process Completing the installation administration Testing the complete installationConfiguring the hardware in the rack Configuring the Snmp modules in the UPS Security Alert Single control network Setting selected traps alarmingDuplicated control network Page Use the command set spanning disable Configuring the media server Clearing the ARP cache on the laptopAccessing the media server Powering up the media serverSetting up Telnet Installing Avaya Communication Manager Using the Installation Wizard Click Launch Avaya Installation Wizard Click Execute Ping Configuring the modem Testing the media server LEDs Disconnecting from the media serverConfiguring second media server Remastering the hard driveJune Translating the IPSIs Starting terminal emulationInputing translations Resetting the media serverAdding media gateways Administering the IPSIs Adding Ipsi informationTranslating the IPSIs Administering the IPSIs Enabling Ipsi duplication duplicated control network only S8700/S8710 MCSetting alarm activation level Installing the translation fileConnecting to the IPSIs Using Dhcp addressing Programming the Ipsi circuit packsUsing static addressing Setting the switch IDConnecting directly to the Ipsi Type show control interface and press Enter Verifying that IPSIs are translated LED display showing that the Ipsi has a static IP addressUpgrading Ipsi firmware version if necessary Verifying connectivity to media serverEnabling control of IPSIs Reusing a TN2312AP/BP circuit pack Verifying license statusCompleting the installation administration Verifying translationsSetting daylight savings time rules Type change daylight-savings-rules and press EnterSetting locations if necessary Verifying date and timeResolving alarms Enabling and disabling Ethernet switch portsBacking up files to the compact flash media S8710 only June Backing up files to the Pcmcia flashcard S8700 only Placing the flashcard in the media serverJune To Inads via modem Enabling alarmsTelneting to media server To Inads via SnmpRegistering the system Installing the media gateways June Testing the media server installation Testing the TN2312BP Ipsi circuit packTesting the license file Sample Ipsi 01A test results screen-pageLED indicators S8700 Media Server LEDsTesting the media server LEDs Interpreting the test results S8710 Media Server LEDs DiscLEDs on back panel of S8710 Media Server Avaya Ethernet switch LEDs LEDs on Avaya P333T Ethernet switchUninterruptible power supply LEDs Ipsi LEDsTN2312BP circuit pack faceplate LED display on the Ipsi circuit pack-static address LED display indicating connectivity status-DHCP address Accessing the media server Connecting to the media server directlyCadlsrvr KLC Cadlsrv2 KLC Connecting to the media server remotely over a modem Connecting to the media server remotely over the networkSetting up a dial-up connection Dialing up to the media server Accessing the Maintenance Web InterfaceFinding the active media server IP address Using the command line interface LoginsNetwork configuration Connecting directly to the media server Browser settingsConnecting remotely through the network Troubleshooting an installation Installing the media server hardwareConfiguring the media server hardware DhcpInstalling the license and Avaya authentication files Troubleshooting an installation Index IndexJune Using Dhcp IP address, 50 using this documentation June

S8710 specifications

The Avaya S8710 is a robust and scalable communication platform designed to cater to the needs of medium to large enterprises. As a part of Avaya's portfolio, this solution is built to provide enhanced call control, unified communications, and superior customer service, all while ensuring flexibility and reliability.

One of its standout features is its support for VoIP (Voice over Internet Protocol), which allows businesses to leverage their existing data networks for voice communications. This feature not only reduces costs associated with traditional telephony but also ensures higher quality calls and advanced functionalities. It integrates seamlessly with various telecommunications technologies, making it an essential tool for modern enterprises.

The S8710's architecture is highly modular, allowing businesses to scale their operations easily. This modularity enables organizations to start with a basic configuration and expand as their needs grow. The system can support thousands of voice channels, making it ideal for large organizations with high call volumes.

Another significant characteristic of the Avaya S8710 is its support for a variety of endpoints, including traditional digital phones, analog devices, and advanced IP phones. This flexibility allows enterprises to implement a mix of old and new technologies as they transition to a more modern communication infrastructure. Additionally, the platform offers advanced features such as integrated conferencing, automatic call distribution, call prioritization, and intelligent call routing, enhancing the overall customer experience.

The S8710 also supports various deployment options including premise-based, cloud-based, or hybrid setups, providing organizations with the capacity to choose the model that best fits their operational needs. The system’s reliability is further strengthened by its built-in redundancy and failover capabilities, ensuring minimal disruptions during service outages.

For further enhancements, the Avaya S8710 integrates with Avaya's unified communications solutions, allowing for the convergence of voice, video, and data services. This integration facilitates better collaboration among teams, improved decision-making processes, and higher productivity levels.

In summary, the Avaya S8710 offers a comprehensive, adaptable communication solution for businesses looking to modernize their telecommunications infrastructure. Its rich set of features, robust technologies, and flexible deployment options make it a premier choice for organizations aiming for operational efficiency and enhanced customer engagement.
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