Sprint Nextel 699030 manual Placing Intercom Calls, Calling an Extension, Calling a Virtual Number

Page 23

Making Calls

1. Placing Intercom Calls

You can reach any individual extension or group of extensions by dialing the appropriate directory number.

Use the Voice to Ring Interchange feature to force an extension that is in Voice Call mode to ring. This is particularly useful in situations when the called extension is unattended, as it enables you to use any available messaging options, and to follow any No Answer Call Forwarding instructions that may have been set. See page 54 for more information on the Voice Call feature.

If the extension you call is busy you may be able to intrude on the call. Your ability to use this feature depends on your class of service, and that of the desti- nation extension.

If the person you call has their keyset in Do Not Disturb mode, you may be able to use the DND Override feature to force your call to ring through. Your ability to use this feature depends on your class of service.

If your call to a specific extension goes unanswered, you can request a Callback on page 27, or leave a “Call Me” message on page 41.

x

x

x

8

0

x

x

x

Calling an Extension

1.Dial the extension number.

Calling a Virtual Number

1.Dial the virtual number.

Calling the Attendant

1.Dial 0.

Calling a Hunt Group

1.Dial the hunt group number.

Protegé® Keyset User Guide - without display

19

Image 23
Contents Protegé Page Contents Contents Getting Started How to Use this GuideHow to Locate Information Your Keyset’s Parts Dial Pad Dual Function Feature KeysClear Key Redial Key Function KeyHold Key Pull Out TrayXfer/Conf Key Volume KeysSpeakerphone Understanding the Lights Signal DescriptionCare of Your Keyset Understanding the TonesProtegé Flexibility Access To FeaturesFeature Interaction Your Protegé Phone SystemIntercom Key Answering CallsAnswering Internal and Outside Calls Group Call Pickup Call PickupLoud Bell Call Pickup Directed Call PickupCall Forward To activate Cancel All Call ForwardsTo cancel Direct Call ForwardNo Answer Call Forward Busy Call ForwardFor systems requiring account codes External Call Forward ECFFollow Me Call Forward Remote Follow Me Call Forward PresetTo activate DND at your extension Avoiding CallsDo Not Disturb To log on Forced DiversionAgent Log Off/Log On To log offAnswering Calls Calling the Attendant Placing Intercom CallsCalling an Extension Calling a Virtual NumberDo Not Disturb Override Voice to Ring Interchange VRIIntrusion Placing an Ohva call Off-Hook Voice Announce OhvaEntering an Account Code Using Least Cost RoutingPlacing Outside Calls Placing Outside CallsLast Number Redial LNR RedialingTo save a number Automatic Busy Redial ABRSaved Number Redial SNR User Saved Number Redial UsnrTo Dial on a Specific Trunk or Trunk Route, Or With LCR Dialing Speed Dial NumbersTo Dial on Any Available Outside Line Inserting Special Dial Characters Special DialingPulse to Tone Conversion To delete all callbacks CallbackTo delete individual callback Responding to a Trunk Callback Responding to a CallbackPlacing a Callback to a Busy Trunk or Trunk Route Camp On To cancel while waiting for extension to become availableTo cancel while ringing Authority Code Retrieve HoldSystem Hold Placing a trunk call on system holdPlacing a trunk call on exclusive hold Exclusive HoldHolding an Intercom Call Automatic HoldTransferring a Call Method Auto Transfer ModeTransferring Calls Cancelling the transfer of an intercom call Cancelling the transfer of an outside callTo retrieve a no ring transfer from another extension No Ring TransferTo place a no ring transfer Method Forming a Conference ConferenceUnsupervised Conference Putting the Conference on HoldPrivate Talk Forced ReleaseCall Handling External PagingGroup To accept paging Tenant GroupAnswer Paging Receive SelectionLeaving a Message at Another Keyset MessagingDeleting all messages sent by you Answering a MessageDeleting Messages Deleting an individual message you sentConvenience Features Mute Reminder Service Deleting a Stored Number Speed Dial NumbersStoring a Speed Dial Number Deleting an Account Code Assigning a Trunk or Trunk RouteDeleting a Trunk or Trunk Route Storing an Account CodeImportant Note Group ListenUCD Agent Help Hunt Group FeaturesUCD Route Override Supervisor only Monitoring a UCD CallConvenience Features Hotline Three Features For Easier DialingHot Key Pad Automatic Line SelectionAutomatic Line Selection Hot Key PadHotline Distinctive Ringing Three Features For Easier AnsweringVoice Call Auto AnswerDistinctive Ringing Voice CallsAuto Answer Security Password ChangeChanging your password Unlocking your phone Lock/UnlockLocking your phone Cancel Operations Cancel OperationsProgramming a DSS Key Setting the Feature KeysProgramming a Feature Under a Feature Key Deleting a Feature Key’s Contents Models without headset jacks Headset OperationHeadset Function Models with headset jacksBackground Music Extinguish Lit Voice Mail LED Voice MailDialing Voice Mail Transferring to Voice MailExtinguish Lit Voice Mail LED Forwarding to Voice MailRetrieving Your Voice Mail Messages Calling Another ExtensionIntercom Class of ServiceHunt Group Idle stateTenant Group Service ModeSystem Administrator StationIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes