Sprint Nextel 699030 manual Class of Service, Hunt Group, Idle state, Intercom, Keyset, Off-Hook

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Class of Service

Your level of access to certain fea- tures. Your company’s phone system may assign a different class of ser- vice to particular extensions, to restrict access to certain features. See also Tenant Group.

DSS

Direct Station Selection. Press a DSS key to call or transfer to an internal resource without dialing manually. The internal resource can be a single extension, or a group of extensions such as a hunt group or paging group. In a Protegé system, a DSS key is a specially programmed dual function feature key.

Hunt Group

A group of extensions with a com- mon access number, organized in such a way that calls “hunt” from extension to extension to find a free line. See also UCD.

Idle state

The condition of your keyset when you are not using it, and when a call is not coming in.

Intercom

An intercom call is a call between extensions of your company’s phone system.

Glossary

Keyset

Another name for telephone. Specifically, a phone with a number of push buttons or “keys.”

LED

Light Emitting Diode. The lights next to the feature and dual function feature keys. Depending on the model, your keyset has a number of single- or dual-colored LEDs. Each provides information on the status of the associated feature or dual func- tion feature key. See also page 6.

Off-Hook

When you lift the handset you are “going off-hook.” Early telephones had a metal hook on which the hand- set hung. The modern technology of the Protegé system means you can now also go off-hook and on-hook by pressing the Speaker key.

On-Hook

When the phone handset is resting in the cradle. See Off-Hook.

Outside Line

See Trunk.

Protegé® Keyset User Guide - without display

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Contents Protegé Page Contents Contents How to Use this Guide How to Locate InformationGetting Started Your Keyset’s Parts Dual Function Feature Keys Clear KeyDial Pad Hold Key Function KeyPull Out Tray Redial KeyVolume Keys SpeakerphoneXfer/Conf Key Understanding the Lights Signal DescriptionCare of Your Keyset Understanding the TonesFeature Interaction Access To FeaturesYour Protegé Phone System Protegé FlexibilityAnswering Calls Answering Internal and Outside CallsIntercom Key Loud Bell Call Pickup Call PickupDirected Call Pickup Group Call PickupCall Forward To cancel Cancel All Call ForwardsDirect Call Forward To activateNo Answer Call Forward Busy Call ForwardFor systems requiring account codes External Call Forward ECFFollow Me Call Forward Remote Follow Me Call Forward PresetAvoiding Calls Do Not DisturbTo activate DND at your extension Agent Log Off/Log On Forced DiversionTo log off To log onAnswering Calls Calling an Extension Placing Intercom CallsCalling a Virtual Number Calling the AttendantVoice to Ring Interchange VRI IntrusionDo Not Disturb Override Placing an Ohva call Off-Hook Voice Announce OhvaPlacing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account CodeLast Number Redial LNR RedialingSaved Number Redial SNR Automatic Busy Redial ABRUser Saved Number Redial Usnr To save a numberDialing Speed Dial Numbers To Dial on Any Available Outside LineTo Dial on a Specific Trunk or Trunk Route, Or With LCR Special Dialing Pulse to Tone ConversionInserting Special Dial Characters Callback To delete individual callbackTo delete all callbacks Responding to a Callback Placing a Callback to a Busy Trunk or Trunk RouteResponding to a Trunk Callback To cancel while waiting for extension to become available To cancel while ringingCamp On Authority Code System Hold HoldPlacing a trunk call on system hold RetrieveHolding an Intercom Call Exclusive HoldAutomatic Hold Placing a trunk call on exclusive holdAuto Transfer Mode Transferring CallsTransferring a Call Method Cancelling the transfer of an intercom call Cancelling the transfer of an outside callNo Ring Transfer To place a no ring transfer MethodTo retrieve a no ring transfer from another extension Forming a Conference ConferencePrivate Talk Putting the Conference on HoldForced Release Unsupervised ConferenceCall Handling Paging GroupExternal Answer Tenant GroupPaging Receive Selection To accept pagingLeaving a Message at Another Keyset MessagingDeleting Messages Answering a MessageDeleting an individual message you sent Deleting all messages sent by youConvenience Features Mute Reminder Service Speed Dial Numbers Storing a Speed Dial NumberDeleting a Stored Number Deleting a Trunk or Trunk Route Assigning a Trunk or Trunk RouteStoring an Account Code Deleting an Account CodeImportant Note Group ListenUCD Agent Help Hunt Group FeaturesUCD Route Override Supervisor only Monitoring a UCD CallConvenience Features Hot Key Pad Three Features For Easier DialingAutomatic Line Selection HotlineAutomatic Line Selection Hot Key PadHotline Voice Call Three Features For Easier AnsweringAuto Answer Distinctive RingingVoice Calls Auto AnswerDistinctive Ringing Password Change Changing your passwordSecurity Lock/Unlock Locking your phoneUnlocking your phone Cancel Operations Cancel OperationsSetting the Feature Keys Programming a Feature Under a Feature KeyProgramming a DSS Key Deleting a Feature Key’s Contents Headset Function Headset OperationModels with headset jacks Models without headset jacksBackground Music Dialing Voice Mail Voice MailTransferring to Voice Mail Extinguish Lit Voice Mail LEDRetrieving Your Voice Mail Messages Forwarding to Voice MailCalling Another Extension Extinguish Lit Voice Mail LEDHunt Group Class of ServiceIdle state IntercomSystem Administrator Service ModeStation Tenant GroupIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes