Sprint Nextel 699030 manual Three Features For Easier Answering, Voice Call, Auto Answer

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7 / Customizing Your Keyset

2. Three Features For Easier Answering

Voice Call, Auto Answer, and Distinctive Ringing are three features that you can use to make answering calls easier and faster.

Voice Call

When you set your keyset to allow voice calls, intercom callers are connected immediately over the speakerphone, without requiring you to go off-hook. You will hear a single tone to alert you. Outside calls continue to ring at your exten- sion in the usual way, so too will blind transfer calls.

Note that when voice calls are allowed, no Call Forward instructions you have programmed will be followed. Do Not Disturb, however, will continue to oper- ate.

Auto Answer

Use the Auto Answer feature to select how incoming calls will be answered. With Auto Answer set to “off” you must press an appropriate feature key to answer an incoming call. This can be one of the following:

uAn ICM key (a feature key designated for intercom calls)

uA Trunk or Trunk Group key

uAn Overflow key (a feature key designated for all additional outside lines).

With Auto Answer set to “on” you can answer ringing calls by lifting the hand- set or pressing the Speaker key.

Distinctive Ringing

Distinctive Ringing allows you to choose from four different ring cadences to distinuguish your phone’s ring from that of others in your immediate area. The ring cadence you select works for all tones you hear on your keyset. See page 7 for a table of ring tones.

54	Protegé® Keyset User Guide - without display

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Contents Protegé Page Contents Contents How to Locate Information How to Use this GuideGetting Started Your Keyset’s Parts Clear Key Dual Function Feature KeysDial Pad Pull Out Tray Function KeyHold Key Redial KeySpeakerphone Volume KeysXfer/Conf Key Signal Description Understanding the LightsUnderstanding the Tones Care of Your KeysetYour Protegé Phone System Access To FeaturesFeature Interaction Protegé FlexibilityAnswering Internal and Outside Calls Answering CallsIntercom Key Directed Call Pickup Call PickupLoud Bell Call Pickup Group Call PickupCall Forward Direct Call Forward Cancel All Call ForwardsTo cancel To activateBusy Call Forward No Answer Call ForwardExternal Call Forward ECF For systems requiring account codesFollow Me Call Forward Preset Follow Me Call Forward RemoteDo Not Disturb Avoiding CallsTo activate DND at your extension To log off Forced DiversionAgent Log Off/Log On To log onAnswering Calls Calling a Virtual Number Placing Intercom CallsCalling an Extension Calling the AttendantIntrusion Voice to Ring Interchange VRIDo Not Disturb Override Off-Hook Voice Announce Ohva Placing an Ohva callPlacing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account CodeRedialing Last Number Redial LNRUser Saved Number Redial Usnr Automatic Busy Redial ABRSaved Number Redial SNR To save a numberTo Dial on Any Available Outside Line Dialing Speed Dial NumbersTo Dial on a Specific Trunk or Trunk Route, Or With LCR Pulse to Tone Conversion Special DialingInserting Special Dial Characters To delete individual callback CallbackTo delete all callbacks Placing a Callback to a Busy Trunk or Trunk Route Responding to a CallbackResponding to a Trunk Callback To cancel while ringing To cancel while waiting for extension to become availableCamp On Authority Code Placing a trunk call on system hold HoldSystem Hold RetrieveAutomatic Hold Exclusive HoldHolding an Intercom Call Placing a trunk call on exclusive holdTransferring Calls Auto Transfer ModeTransferring a Call Method Cancelling the transfer of an outside call Cancelling the transfer of an intercom callTo place a no ring transfer Method No Ring TransferTo retrieve a no ring transfer from another extension Conference Forming a ConferenceForced Release Putting the Conference on HoldPrivate Talk Unsupervised ConferenceCall Handling Group PagingExternal Paging Receive Selection Tenant GroupAnswer To accept pagingMessaging Leaving a Message at Another KeysetDeleting an individual message you sent Answering a MessageDeleting Messages Deleting all messages sent by youConvenience Features Mute Reminder Service Storing a Speed Dial Number Speed Dial NumbersDeleting a Stored Number Storing an Account Code Assigning a Trunk or Trunk RouteDeleting a Trunk or Trunk Route Deleting an Account CodeGroup Listen Important NoteHunt Group Features UCD Agent HelpMonitoring a UCD Call UCD Route Override Supervisor onlyConvenience Features Automatic Line Selection Three Features For Easier DialingHot Key Pad HotlineHot Key Pad Automatic Line SelectionHotline Auto Answer Three Features For Easier AnsweringVoice Call Distinctive RingingAuto Answer Voice CallsDistinctive Ringing Changing your password Password ChangeSecurity Locking your phone Lock/UnlockUnlocking your phone Cancel Operations Cancel OperationsProgramming a Feature Under a Feature Key Setting the Feature KeysProgramming a DSS Key Deleting a Feature Key’s Contents Models with headset jacks Headset OperationHeadset Function Models without headset jacksBackground Music Transferring to Voice Mail Voice MailDialing Voice Mail Extinguish Lit Voice Mail LEDCalling Another Extension Forwarding to Voice MailRetrieving Your Voice Mail Messages Extinguish Lit Voice Mail LEDIdle state Class of ServiceHunt Group IntercomStation Service ModeSystem Administrator Tenant GroupIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes