Sprint Nextel 699030 Placing Outside Calls, Using Least Cost Routing, Entering an Account Code

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3 / Making Calls

3. Placing Outside Calls

If your company has different types of outside lines, your telephone system may use the Least Cost Routing feature to ensure calls are made using the cheapest possible route. You may be required to enter the Least Cost Routing feature code on some or all of your long distance calls. Alternatively, your system may be programmed to select the cheapest route automatically.

If your company wants to monitor outgoing calls for cost or billing purposes, you may need to enter account codes for some or all of your calls. Depending upon your system programming you may be required to enter account code or it may be optional.

Emergency 911 calls that you may make from an extension are displayed on the attendant’s keyset. The information on the display includes that it was an emergency call and the extension number that placed the call. This allows the attendant to direct emergency personnel to the exact location of the call.

Note: Consult your system administrator for any restrictions in your ability to make outside calls, or features that are not available to you.

9

Placing Outside Calls

1.Press an available trunk or trunk group key.

- or -

Dial 9.

2.Dial the number.

FUNCTION

6

7

#

FUNCTION

7

1

[

Using Least Cost Routing

1.Lift the handset.

2.Press the Function key and then dial 67.

3.Listen for special dial tone.

4.Dial outside number.

5.Press # to indicate dialing is complete.

Entering an Account Code

1.Access Trunk line.

2.Press the Function key and then dial 71.

3.Enter account code.

4.Press the [ key to save the number.

5.Receive confirmation tone.

22	Protegé® Keyset User Guide - without display

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Contents Protegé Page Contents Contents Getting Started How to Use this GuideHow to Locate Information Your Keyset’s Parts Dial Pad Dual Function Feature KeysClear Key Pull Out Tray Function KeyHold Key Redial KeyXfer/Conf Key Volume KeysSpeakerphone Signal Description Understanding the LightsUnderstanding the Tones Care of Your KeysetYour Protegé Phone System Access To FeaturesFeature Interaction Protegé FlexibilityIntercom Key Answering CallsAnswering Internal and Outside Calls Directed Call Pickup Call PickupLoud Bell Call Pickup Group Call PickupCall Forward Direct Call Forward Cancel All Call ForwardsTo cancel To activateBusy Call Forward No Answer Call ForwardExternal Call Forward ECF For systems requiring account codesFollow Me Call Forward Preset Follow Me Call Forward RemoteTo activate DND at your extension Avoiding CallsDo Not Disturb To log off Forced DiversionAgent Log Off/Log On To log onAnswering Calls Calling a Virtual Number Placing Intercom CallsCalling an Extension Calling the AttendantDo Not Disturb Override Voice to Ring Interchange VRIIntrusion Off-Hook Voice Announce Ohva Placing an Ohva callPlacing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account CodeRedialing Last Number Redial LNRUser Saved Number Redial Usnr Automatic Busy Redial ABRSaved Number Redial SNR To save a numberTo Dial on a Specific Trunk or Trunk Route, Or With LCR Dialing Speed Dial NumbersTo Dial on Any Available Outside Line Inserting Special Dial Characters Special DialingPulse to Tone Conversion To delete all callbacks CallbackTo delete individual callback Responding to a Trunk Callback Responding to a CallbackPlacing a Callback to a Busy Trunk or Trunk Route Camp On To cancel while waiting for extension to become availableTo cancel while ringing Authority Code Placing a trunk call on system hold HoldSystem Hold RetrieveAutomatic Hold Exclusive HoldHolding an Intercom Call Placing a trunk call on exclusive holdTransferring a Call Method Auto Transfer ModeTransferring Calls Cancelling the transfer of an outside call Cancelling the transfer of an intercom callTo retrieve a no ring transfer from another extension No Ring TransferTo place a no ring transfer Method Conference Forming a ConferenceForced Release Putting the Conference on HoldPrivate Talk Unsupervised ConferenceCall Handling External PagingGroup Paging Receive Selection Tenant GroupAnswer To accept pagingMessaging Leaving a Message at Another KeysetDeleting an individual message you sent Answering a MessageDeleting Messages Deleting all messages sent by youConvenience Features Mute Reminder Service Deleting a Stored Number Speed Dial NumbersStoring a Speed Dial Number Storing an Account Code Assigning a Trunk or Trunk RouteDeleting a Trunk or Trunk Route Deleting an Account CodeGroup Listen Important NoteHunt Group Features UCD Agent HelpMonitoring a UCD Call UCD Route Override Supervisor onlyConvenience Features Automatic Line Selection Three Features For Easier DialingHot Key Pad HotlineHot Key Pad Automatic Line SelectionHotline Auto Answer Three Features For Easier AnsweringVoice Call Distinctive RingingDistinctive Ringing Voice CallsAuto Answer Security Password ChangeChanging your password Unlocking your phone Lock/UnlockLocking your phone Cancel Operations Cancel OperationsProgramming a DSS Key Setting the Feature KeysProgramming a Feature Under a Feature Key Deleting a Feature Key’s Contents Models with headset jacks Headset OperationHeadset Function Models without headset jacksBackground Music Transferring to Voice Mail Voice MailDialing Voice Mail Extinguish Lit Voice Mail LEDCalling Another Extension Forwarding to Voice MailRetrieving Your Voice Mail Messages Extinguish Lit Voice Mail LEDIdle state Class of ServiceHunt Group IntercomStation Service ModeSystem Administrator Tenant GroupIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes