Sprint Nextel 699030 manual How to Use this Guide, Getting Started, How to Locate Information

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Introduction

1. How to Use this Guide

Your Protegé keyset is the perfect tool for today’s workplace. This guide shows you how to set and use the many advanced and labor-saving features available to you. Some features are only available with specific software versions. If you are not sure whether a feature is available to you, please see your system administrator.

Getting Started

Read this chapter carefully; it contains some important safety instructions. Then, flip through the rest of the guide to become familiar with how information is organized. Study the features you will use on a daily basis. Keep this guide handy so you can quickly refer to it as you need.

How to Locate Information

If You Want

Then Refer To

General information on using your keyset

Chapter 1, Introduction

To use a specific feature

Index to point you to the page

A definition of a telecommunications term

Glossary

Information on taking and avoiding calls

Chapter 2, Answering Calls

Information on placing internal and

Chapter 3, Making Calls

outside calls

 

Information on holding and transferring

Chapter 4, Call Handling

calls, and on making conferences

 

Information on paging and messaging

Chapter 5, Paging and Messaging

Information on labor-saving features

Chapter 6, Convenience Features

such as programming speed dial numbers

 

Information on performing keyset-specific

Chapter 7, Customizing your

functions

keyset

Information on using voice mail features

Chapter 8, Voice Mail Features

Protegé® Keyset User Guide - without display

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Contents Protegé Page Contents Contents Getting Started How to Use this GuideHow to Locate Information Your Keyset’s Parts Dial Pad Dual Function Feature KeysClear Key Hold Key Function KeyPull Out Tray Redial KeyXfer/Conf Key Volume KeysSpeakerphone Understanding the Lights Signal DescriptionCare of Your Keyset Understanding the TonesFeature Interaction Access To FeaturesYour Protegé Phone System Protegé FlexibilityIntercom Key Answering CallsAnswering Internal and Outside Calls Loud Bell Call Pickup Call PickupDirected Call Pickup Group Call PickupCall Forward To cancel Cancel All Call ForwardsDirect Call Forward To activateNo Answer Call Forward Busy Call ForwardFor systems requiring account codes External Call Forward ECFFollow Me Call Forward Remote Follow Me Call Forward PresetTo activate DND at your extension Avoiding CallsDo Not Disturb Agent Log Off/Log On Forced DiversionTo log off To log onAnswering Calls Calling an Extension Placing Intercom CallsCalling a Virtual Number Calling the AttendantDo Not Disturb Override Voice to Ring Interchange VRIIntrusion Placing an Ohva call Off-Hook Voice Announce OhvaPlacing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account CodeLast Number Redial LNR RedialingSaved Number Redial SNR Automatic Busy Redial ABRUser Saved Number Redial Usnr To save a numberTo Dial on a Specific Trunk or Trunk Route, Or With LCR Dialing Speed Dial NumbersTo Dial on Any Available Outside Line Inserting Special Dial Characters Special DialingPulse to Tone Conversion To delete all callbacks CallbackTo delete individual callback Responding to a Trunk Callback Responding to a CallbackPlacing a Callback to a Busy Trunk or Trunk Route Camp On To cancel while waiting for extension to become availableTo cancel while ringing Authority Code System Hold HoldPlacing a trunk call on system hold RetrieveHolding an Intercom Call Exclusive HoldAutomatic Hold Placing a trunk call on exclusive holdTransferring a Call Method Auto Transfer ModeTransferring Calls Cancelling the transfer of an intercom call Cancelling the transfer of an outside callTo retrieve a no ring transfer from another extension No Ring TransferTo place a no ring transfer Method Forming a Conference ConferencePrivate Talk Putting the Conference on HoldForced Release Unsupervised ConferenceCall Handling External PagingGroup Answer Tenant GroupPaging Receive Selection To accept pagingLeaving a Message at Another Keyset MessagingDeleting Messages Answering a MessageDeleting an individual message you sent Deleting all messages sent by youConvenience Features Mute Reminder Service Deleting a Stored Number Speed Dial NumbersStoring a Speed Dial Number Deleting a Trunk or Trunk Route Assigning a Trunk or Trunk RouteStoring an Account Code Deleting an Account CodeImportant Note Group ListenUCD Agent Help Hunt Group FeaturesUCD Route Override Supervisor only Monitoring a UCD CallConvenience Features Hot Key Pad Three Features For Easier DialingAutomatic Line Selection HotlineAutomatic Line Selection Hot Key PadHotline Voice Call Three Features For Easier AnsweringAuto Answer Distinctive RingingDistinctive Ringing Voice CallsAuto Answer Security Password ChangeChanging your password Unlocking your phone Lock/UnlockLocking your phone Cancel Operations Cancel OperationsProgramming a DSS Key Setting the Feature KeysProgramming a Feature Under a Feature Key Deleting a Feature Key’s Contents Headset Function Headset OperationModels with headset jacks Models without headset jacksBackground Music Dialing Voice Mail Voice MailTransferring to Voice Mail Extinguish Lit Voice Mail LEDRetrieving Your Voice Mail Messages Forwarding to Voice MailCalling Another Extension Extinguish Lit Voice Mail LEDHunt Group Class of ServiceIdle state IntercomSystem Administrator Service ModeStation Tenant GroupIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes