Sprint Nextel 699030 manual Monitoring a UCD Call, UCD Route Override Supervisor only

Page 53

FUNCTION

5		8
x	x	x

FUNCTION

[	6	#
x	x	x

6 / Convenience Features

Monitoring a UCD Call in

Progress (Supervisor only)

1.Press the Function key and then dial 58.

2.Enter the extension number you wish to moni- tor.

3.You are connected in a muted capacity: you can hear but cannot participate.

4.To interrupt, press the Mute key (deactivate the mute condition).

UCD Route Override (Supervisor only)

To activate

1.Press the Function key and then dial 6 #.

2.Dial the extension number of the hunt group you want to redirect to UCD group number.

3.Receive confirmation tone.

To cancel

1.Press the Function key and then dial R 6 #.

2.Dial the extension number of the hunt group which has been redirected.

3.Receive confirmation tone.

Protegé® Keyset User Guide - without display

Image 53

Contents Protegé Page Contents Contents Getting Started How to Use this GuideHow to Locate Information Your Keyset’s Parts Dial Pad Dual Function Feature KeysClear Key Hold Key Function KeyPull Out Tray Redial KeyXfer/Conf Key Volume KeysSpeakerphone Understanding the Lights Signal DescriptionCare of Your Keyset Understanding the TonesFeature Interaction Access To FeaturesYour Protegé Phone System Protegé FlexibilityIntercom Key Answering CallsAnswering Internal and Outside Calls Loud Bell Call Pickup Call PickupDirected Call Pickup Group Call PickupCall Forward To cancel Cancel All Call ForwardsDirect Call Forward To activateNo Answer Call Forward Busy Call ForwardFor systems requiring account codes External Call Forward ECFFollow Me Call Forward Remote Follow Me Call Forward PresetTo activate DND at your extension Avoiding CallsDo Not Disturb Agent Log Off/Log On Forced DiversionTo log off To log onAnswering Calls Calling an Extension Placing Intercom CallsCalling a Virtual Number Calling the AttendantDo Not Disturb Override Voice to Ring Interchange VRIIntrusion Placing an Ohva call Off-Hook Voice Announce OhvaPlacing Outside Calls Using Least Cost RoutingPlacing Outside Calls Entering an Account CodeLast Number Redial LNR RedialingSaved Number Redial SNR Automatic Busy Redial ABRUser Saved Number Redial Usnr To save a numberTo Dial on a Specific Trunk or Trunk Route, Or With LCR Dialing Speed Dial NumbersTo Dial on Any Available Outside Line Inserting Special Dial Characters Special DialingPulse to Tone Conversion To delete all callbacks CallbackTo delete individual callback Responding to a Trunk Callback Responding to a CallbackPlacing a Callback to a Busy Trunk or Trunk Route Camp On To cancel while waiting for extension to become availableTo cancel while ringing Authority Code System Hold HoldPlacing a trunk call on system hold RetrieveHolding an Intercom Call Exclusive HoldAutomatic Hold Placing a trunk call on exclusive holdTransferring a Call Method Auto Transfer ModeTransferring Calls Cancelling the transfer of an intercom call Cancelling the transfer of an outside callTo retrieve a no ring transfer from another extension No Ring TransferTo place a no ring transfer Method Forming a Conference ConferencePrivate Talk Putting the Conference on HoldForced Release Unsupervised ConferenceCall Handling External PagingGroup Answer Tenant GroupPaging Receive Selection To accept pagingLeaving a Message at Another Keyset MessagingDeleting Messages Answering a MessageDeleting an individual message you sent Deleting all messages sent by youConvenience Features Mute Reminder Service Deleting a Stored Number Speed Dial NumbersStoring a Speed Dial Number Deleting a Trunk or Trunk Route Assigning a Trunk or Trunk RouteStoring an Account Code Deleting an Account CodeImportant Note Group ListenUCD Agent Help Hunt Group FeaturesUCD Route Override Supervisor only Monitoring a UCD CallConvenience Features Hot Key Pad Three Features For Easier DialingAutomatic Line Selection HotlineAutomatic Line Selection Hot Key PadHotline Voice Call Three Features For Easier AnsweringAuto Answer Distinctive RingingDistinctive Ringing Voice CallsAuto Answer Security Password ChangeChanging your password Unlocking your phone Lock/UnlockLocking your phone Cancel Operations Cancel OperationsProgramming a DSS Key Setting the Feature KeysProgramming a Feature Under a Feature Key Deleting a Feature Key’s Contents Headset Function Headset OperationModels with headset jacks Models without headset jacksBackground Music Dialing Voice Mail Voice MailTransferring to Voice Mail Extinguish Lit Voice Mail LEDRetrieving Your Voice Mail Messages Forwarding to Voice MailCalling Another Extension Extinguish Lit Voice Mail LEDHunt Group Class of ServiceIdle state IntercomSystem Administrator Service ModeStation Tenant GroupIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes