Sprint Nextel 699030 Dialing Voice Mail, Transferring to Voice Mail, Auto Conversation Record

Page 67

Voice MailFeatures

1. Voice Mail

If you use your voice mail system on a regular basis, we recommend you des- ignate a feature key as a voice mail “Message Waiting” key. This key lights when you receive a voice mail message. Press the key to gain access to your personal mail box so you can check your messages. The feature code for this is Function key, dial 64.

If you call an extension that is unattended or busy you can access the associat- ed voice mail box by dialing a single digit.

Your Protegé phone system offers two useful features to maximize the benefits of your company’s voice mail system: Extinguish Lit Voice Mail LED, and Auto Conversation Record.

Extinguish Lit Voice Mail LED

This feature turns off the LED associated with your voice mail Message Waiting key. Use this feature if your company’s phone and voice mail systems suffer some kind of connection interruption, and the LED fails to extinguish after you have checked all your voice mail messages.

Auto Conversation Record

Press your voice mail Message Waiting key (see above) while you are on a call to automatically form a conference with your voice mail box. This allows you to record your conversation. Depending on system programming, you and the distant party may or may not hear an alert tone. If the tone is not enabled, the Auto Conversation Record feature is invisible to both parties.

4

Dialing Voice Mail

1.Dial the Voice Mail System general number.

4

x

x

x

Transferring to Voice Mail

1.Begin by using whichever transfer method you prefer (see pages 33 and 34).

2.Dial the Voice Mail System general number.

3.Enter the appropriate extension number.

4.Conclude the transfer as appropriate to the transfer method you are using.

Protegé® Keyset User Guide - without display

63

Image 67
Contents Protegé Page Contents Contents How to Locate Information How to Use this GuideGetting Started Your Keyset’s Parts Clear Key Dual Function Feature KeysDial Pad Redial Key Function KeyHold Key Pull Out TraySpeakerphone Volume KeysXfer/Conf Key Understanding the Lights Signal DescriptionCare of Your Keyset Understanding the TonesProtegé Flexibility Access To FeaturesFeature Interaction Your Protegé Phone SystemAnswering Internal and Outside Calls Answering CallsIntercom Key Group Call Pickup Call PickupLoud Bell Call Pickup Directed Call PickupCall Forward To activate Cancel All Call ForwardsTo cancel Direct Call ForwardNo Answer Call Forward Busy Call ForwardFor systems requiring account codes External Call Forward ECFFollow Me Call Forward Remote Follow Me Call Forward PresetDo Not Disturb Avoiding CallsTo activate DND at your extension To log on Forced DiversionAgent Log Off/Log On To log offAnswering Calls Calling the Attendant Placing Intercom CallsCalling an Extension Calling a Virtual NumberIntrusion Voice to Ring Interchange VRIDo Not Disturb Override Placing an Ohva call Off-Hook Voice Announce OhvaEntering an Account Code Using Least Cost RoutingPlacing Outside Calls Placing Outside CallsLast Number Redial LNR RedialingTo save a number Automatic Busy Redial ABRSaved Number Redial SNR User Saved Number Redial UsnrTo Dial on Any Available Outside Line Dialing Speed Dial NumbersTo Dial on a Specific Trunk or Trunk Route, Or With LCR Pulse to Tone Conversion Special DialingInserting Special Dial Characters To delete individual callback CallbackTo delete all callbacks Placing a Callback to a Busy Trunk or Trunk Route Responding to a CallbackResponding to a Trunk Callback To cancel while ringing To cancel while waiting for extension to become availableCamp On Authority Code Retrieve HoldSystem Hold Placing a trunk call on system holdPlacing a trunk call on exclusive hold Exclusive HoldHolding an Intercom Call Automatic HoldTransferring Calls Auto Transfer ModeTransferring a Call Method Cancelling the transfer of an intercom call Cancelling the transfer of an outside callTo place a no ring transfer Method No Ring TransferTo retrieve a no ring transfer from another extension Forming a Conference ConferenceUnsupervised Conference Putting the Conference on HoldPrivate Talk Forced ReleaseCall Handling Group PagingExternal To accept paging Tenant GroupAnswer Paging Receive SelectionLeaving a Message at Another Keyset MessagingDeleting all messages sent by you Answering a MessageDeleting Messages Deleting an individual message you sentConvenience Features Mute Reminder Service Storing a Speed Dial Number Speed Dial NumbersDeleting a Stored Number Deleting an Account Code Assigning a Trunk or Trunk RouteDeleting a Trunk or Trunk Route Storing an Account CodeImportant Note Group ListenUCD Agent Help Hunt Group FeaturesUCD Route Override Supervisor only Monitoring a UCD CallConvenience Features Hotline Three Features For Easier DialingHot Key Pad Automatic Line SelectionAutomatic Line Selection Hot Key PadHotline Distinctive Ringing Three Features For Easier AnsweringVoice Call Auto AnswerAuto Answer Voice CallsDistinctive Ringing Changing your password Password ChangeSecurity Locking your phone Lock/UnlockUnlocking your phone Cancel Operations Cancel OperationsProgramming a Feature Under a Feature Key Setting the Feature KeysProgramming a DSS Key Deleting a Feature Key’s Contents Models without headset jacks Headset OperationHeadset Function Models with headset jacksBackground Music Extinguish Lit Voice Mail LED Voice MailDialing Voice Mail Transferring to Voice MailExtinguish Lit Voice Mail LED Forwarding to Voice MailRetrieving Your Voice Mail Messages Calling Another ExtensionIntercom Class of ServiceHunt Group Idle stateTenant Group Service ModeSystem Administrator StationIndex Index Private Talk Index Quick Guide to Numbering Quick Guide to Feature Codes