Classe Audio SSP-800/CT-SSP owner manual Only one speaker seems to be playing

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3 Only one speaker seems to be playing.

PIf the problem occurs with all inputs, check the interconnecting cables between the preamp and the power amp. Also check the speaker wires for secure connections.

PIf the problem occurs with only one input, check the input balance control setting of that input: select the problem input, then access the input balance control by touching Controls from the Home page of the front panel touchscreen, then select System Trims -> Level Trims, and then verify the balance control for the speakers. Check the speakers are active on the configuration assigned to this input.

PCheck that the speakers are active on the configuration assigned to this input.

PCheck the interconnect cables between the source component and the SSP.

4 The IR remote control does not seem to function.

P Ensure that there are no obstacles between the IR remote and the IR sensor, located to the right of the Mute button.

P Replace the batteries in the remote control.

5 There is a hum coming out of the speakers.

PIf you are using single-ended interconnects, make sure they are not placed alongside any AC power cords. Also make sure that they are not too long – long single-ended interconnecting cables have a natural tendency to pick up noise even when shielded.

PIf any source components are connected to cable TV, try disconnecting the cable television line from the source component. If the hum goes away, you need an isolation device between your cable TV converter and the source component.

Your Classé dealer can help you obtain one of these inexpensive devices.

6 There is a hum coming from the SSP.

PThis symptom suggests that there are a lot of DC offset or other artifacts on your AC mains line. Try connecting to another AC circuit – not merely a different plug, but a completely different outlet.

PCheck to see if you have any halogen lighting or dimmers on the same AC circuit as the SSP as they can cause the power supply transformers to hum.

7If there is no video or bad video displayed on a display device.

P Check the Menu -> Status information on the front panel touchscreen to verify the status of the incoming video. If no video signal is present, recheck the listed video input connection and the video source. Note that for 3D sources a 3D-capable display device is required.

P If a valid video signal is present, press the Preview button on the Home page. The preview should show the incoming video signal. If the touchscreen is blank, verify the incoming source is in fact transmitting the desired video program.

P If the preview image has improper colors from a component source, either the component source is transmitting an RGB signal (unsupported) or the Pr and Pb wires are crossed.

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Contents Surround Sound Processor SSP-800/CT-SSPClass Important Safety Instructions Contents PlayLink NameWelcome to the Classé family IntroductionExceptional Design Features Page Unpacking your SSP Unpacking and PlacementNON-RACK-MOUNT Installation for SSP Tighten to In-lbs 0.96 N-m Warm-up/break-in period Operating voltage Voltage protection Front Panels Standby/On Button and Status IndicatorIR window Menu On/Off ButtonTouchscreen Audio Mute ControlVolume Control Knob Rear Panel Serial numberComposite Video Inputs Hdmi Inputs Component Video InputsDigital Audio Inputs Optical Hdmi OutputsComponent Video Output Digital Audio Inputs Coaxial11 2-Channel Balanced Analog Audio Inputs Digital Audio Output CoaxialDigital Audio Output Optical 10 7.1-Channel Analog Audio InputsUSB Port 17 RS-232 Port IR InputIR Output Trigger Outputs19 10-Channel Analog Outputs CAN-Bus Input and OutputAC Power Cord Input Main Power On/Off SwitchInput Sel Selection Button Remote ControlBasic Functions Audio Processing FunctionsFunction Keys F1 to F4 Preset Config Configuration ButtonVolume Control & Mute Buttons Navigation & Menu ButtonsInitial Setup StepChoose the appropriate cables Connect all source components to the SSP rear panel Terminals to black terminals Power up the system Understanding Surround Sound Name Dolby TrueHD Post-processingSource selection Using the SSP-800/CT-SSPName Description Mode selectionDTS Neo6 Cinema System trims ControlsConfiguration select Menu System Volume setup System setupMax volume Startup volume IR setup Automation Mute setup Name Input setupAudio Configuration Triggers Use Video Next inputProfiles Room EQ Configuration Name Distances Use Speakers LevelsSpeakers available Auxiliary channels Black level Teach IR Display setupBrightness Timeout Language OSD on screen display Dolby/DTS Colors VolumeDolby Pro Logic DTS Neo6 Dolby Volume Important note on Fkey use Remote FkeysVersion info Sensors FeaturesCAN-Bus Terminator Hardware setupClassé Delta Series Products Category 5 Network CablesUsing CAN-Bus CAN-Bus shared features Configuration Operate AC status Status PlayLink Amp info Event log Troubleshooting Everything appears to be powered on, but there is no soundThere is no sound and the Standby LED is not lit There is a hum coming from the SSP IR remote control does not seem to functionOnly one speaker seems to be playing There is a hum coming out of the speakersVoltage Protection Circuit Input factory defaults Care & MaintenanceShipping weight SpecificationsOverall dimensions Net weightSSP-800 Dimensions CT-SSP Dimensions Installation Worksheet Lachine, Quebec Canada H8T 1B3
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