Lucent Technologies Transtalk 9000 manual Handset Problems, 4Troubleshooting

Page 79

Handset Problems

Symptom

Possible Causes

Possible Solutions

 

 

 

After pressing

There is no battery pack in

Insert a battery pack in the

O, one or more

the handset.

handset.

of the following

 

 

applies:

 

 

Battery pack is not inserted

Reinsert the battery pack in the

Dial tone is not

properly in the handset.

handset.

heard.

 

 

Display does not

Battery pack is not charged

Place the handset with its battery

sufficiently.

into the handset cradle until fully

show anything.

 

charged, or remove the handset

Radio module's

 

 

battery pack, and place it in the

RADIO LED does

 

battery charger’s Spare battery

not light.

 

compartment until fully charged.

 

 

If you have a charged battery

 

 

pack, use it while the other

 

 

battery pack recharges.

 

 

 

 

Handset is out of range of its

Move the handset closer to the

 

matching radio module.

radio module.

 

 

 

 

Telephone line cord is not

Power down the radio module or

 

plugged into the radio

carrier(s). Plug the telephone

 

module.

line cord into the radio module,

 

 

then repower the radio module

 

 

or carrier(s).

 

 

 

 

Serial numbers for the hand-

The handset and radio module

 

set and the radio module do

must be a matched pair.

 

not match.

 

 

 

 

 

The communications system

Check the wiring for the switch,

 

switch is not operating

and verify that the switch has

 

properly.

power.

 

 

 

 

Another electrical device or

Remove the electrical device

 

metal walls are causing

that is causing interference, or

 

interference.

move the handset or the radio

 

 

module to another location.

 

 

 

 

There was a recent occur-

Remove the battery pack from

 

rence of lightning or a

the handset for 10 seconds,

 

power failure.

then replace it.

 

 

Check to see whether the radio

 

 

module or carrier is receiving

 

 

power.

 

 

 

5-4Troubleshooting

Image 79
Contents TransTalk Digital Wireless System Trademarks Contents Using the MDW 9030P Pocketphone Iii Maintaining the MDW 9030P PocketphonePage Introduction What Is a Wireless Phone?About TransTalk 9000 Products TransTalk 9000 System2Introduction Single Carrier InstallationAbout the MDW 9030P Pocketphone Where Can You Use Your Pocketphone?Privacy Information 4Introduction Parts ListRubber Feet Additional Parts6Introduction Spare Battery and HeadsetInstalling the MDW 9030P Pocketphone Important Safety InstructionsCardiac Pacemakers 2Installing the MDW 9030P PocketphoneGuidelines for Safe and Efficient Operation Exposure to Radio Frequency EnergyBasic Safety Precautions for Installation and Use 4Installing the MDW 9030P Pocketphone Additional Safety Instructions for Installation PersonnelAC Outlet Check Radio Modules and Carriers 6Installing the MDW 9030P PocketphonePass Key Components8Installing the MDW 9030P Pocketphone General Positioning Rules Positioning a Radio Module or CarriersAdditional Rules for Installing a Single Radio Module Only 10Installing the MDW 9030P PocketphoneWireless Test Mode Display Number Signal Strength Is 12Installing the MDW 9030P PocketphoneInstalling a Single Radio Module 14Installing the MDW 9030P Pocketphone Setting the Power Level Desired Range Approximate 16Installing the MDW 9030P PocketphoneSetting the Control/Expansion DIP Switch 18Installing the MDW 9030P Pocketphone Installing a Single Carrier on a Shelf or DeskMusic OUT 20Installing the MDW 9030P PocketphoneInstalling a Single Carrier on a Wall 22Installing the MDW 9030P Pocketphone Book 24Installing the MDW 9030P Pocketphone Installing Multiple CarriersCarrier, doing so causes all handsets to work 26Installing the MDW 9030P Pocketphone Music If the carriers are plugged into Then 28Installing the MDW 9030P PocketphoneInstallation Self-Test 30Installing the MDW 9030P Pocketphone Inserting and Removing Handset’s Battery PackHandset MAPM2 Changing the Communications System SettingFilling Out the Handset Label 32Installing the MDW 9030P PocketphonePositioning the Battery Charger Battery ChargerInstalling the Battery Charger 34Installing the MDW 9030P Pocketphone Removing a Battery Pack From the Spare Battery Compartment Inserting a Battery Pack into the Spare Battery Compartment36Installing the MDW 9030P Pocketphone Inserting the Handset into Battery Chargers Handset CradleRemoving the Handset from the Handset Cradle Using the MDW 9030P Pocketphone Using the MDW 9030P PocketphoneHandset Controls 2Using the MDW 9030P PocketphoneColumn and Select Buttons Handset Display 4Using the MDW 9030P PocketphoneDisplay Messages Line Status IndicatorsLow Battery Indicator Range Indicators6Using the MDW 9030P Pocketphone Carrying Your Pocketphone Volume ControlAntenna Changing the Handset SettingsChanging the Communications System Button Mapping Setting 8Using the MDW 9030P PocketphoneEnabling or Disabling Line Preselection Enabling or Disabling the Vibrator10Using the MDW 9030P Pocketphone Enabling or Disabling the Alerter 12Using the MDW 9030P Pocketphone Using Local Test ModeTest Modes Using Wireless Test Mode Performance/Range Test in Wireless Test Mode 14Using the MDW 9030P PocketphoneMaking a Call Waking Up the PhoneAnswering a Call Manually Selecting a Line or Programmed Button 16Using the MDW 9030P PocketphonePreselecting a Line Using the Headset On/Off Button Using a HeadsetAnswering Calls with a Headset Placing Calls with a Headset 18Using the MDW 9030P PocketphoneBattery Charger Features Battery Charger20Using the MDW 9030P Pocketphone Extending Battery Life 22Using the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone2Maintaining the MDW 9030P Pocketphone Swapping Extensions 4Maintaining the MDW 9030P Pocketphone ReplacingtheAntennaOrdering Replacement & Optional Parts InstallationProblems ProceduresTroubleshooting Power and Pass 2TroubleshootingPower and Pass LEDs on 4Troubleshooting Handset ProblemsHandset Problems 6Troubleshooting Battery ProblemsFor a multiple-carrier installation Voice Quality Problems8Troubleshooting PARTNER, Part 10Troubleshooting Range ProblemsRange Problems Placed on Hold 12TroubleshootingHandset LED on Battery Charger Problems14Troubleshooting Battery Charger Problems 16Troubleshooting MDW 9030P Pocketphone Compatibility MDW9030PPocketphoneCompatibility2MDW 9030P Pocketphone Compatibility Partner Systems Button Mapping for Partner Systems Communications System Compatibility4MDW 9030P Pocketphone Compatibility Setting the Line-Ringing OptionsMerlin Systems Recall Drop 6MDW 9030P Pocketphone CompatibilityDrop Button Mapping for Merlin 410 and Merlin 820 Systems8MDW 9030P Pocketphone Compatibility Setting the Line Ringing OptionsDefinity G1 R1V4 System 25, System 75, System Definity SystemsDrop 10MDW 9030P Pocketphone CompatibilityScroll Display 12MDW 9030P Pocketphone Compatibility Warranty and Repair Information A-1 Lucent Technologies Limited Warranty Limitation of LiabilityLimitation of Liability In-Warranty Repairs2Warranty and Repair Information Repair InformationWarranty and Repair Information A-3 Post-WarrantyRepairsRegulatory Information B-1 FCC Part 15 RulesIC RSS-210 Compliance Hearing Aid CompatibilitySpecifications C-1 SpecificationsPower 2SpecificationsIndex IN-1 IndexIN-2 Index No Link Index IN-3IN-4 Index Battery Charger Wall-Mounting Template Lucent Technologies Comcode Issue March