Voice Quality Problems (continued)
Symptom | Possible Causes | Possible Solutions |
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Voice quality for calls is | The handset antenna is | Fully extend the handset antenna. |
lower than expected. | only partially extended. |
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| There are environmental | Reinstall the radio module or |
| limitations. | carrier away from electrical |
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| equipment and as high as |
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| possible on the wall (but with |
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| radio module antennas |
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| inches |
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| ceiling). See “General Position- |
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| ing Rules” in Chapter 2 for more |
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| information. |
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| You are using different | See "TransTalk 9000 System" in |
| models of handsets and | Chapter 1. |
| the mix is incompatible |
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| with the carrier. |
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Volume is too low at | Handset or radio | Place the handset in Wireless |
any setting and there | module is not | Test Mode and determine signal |
is noise on the line. | working properly. | strength and voice quality as |
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| described in Chapter 2. Use the |
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| "Performance/Range Test in |
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| Wireless Test Mode" in Chapter 3. |
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| The connection | Check the connection between |
| between the radio | the radio module and the commu- |
| module and the | nications system switch/control |
| communications | unit, as described in Chapter 2. |
| system switch/control |
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| unit is incorrect. |
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| Telephone line may | Report line trouble to your local |
| be producing noise. | phone company. |
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Your business has two | There was a recent | 1. Unplug the carrier(s) power |
or more wireless | occurrence of | cord(s) from the electrical |
phones installed and | lightning, or a power | outlet. |
all handsets seem to | failure. | 2. Wait 10 seconds, then repower |
have developed |
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| the carrier(s) in order, from left | |
interference problems |
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| to right. | |
at the same time. |
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