Lucent Technologies Transtalk 9000 manual 2Troubleshooting, Power and Pass

Page 77

InstallationProblems(continued)

Symptom

Possible Causes

Possible Solutions

 

 

 

 

After plugging the

Radio module or carrier(s) is

Plug the radio module or

radio module or

plugged into an electrical

carrier(s) into an outlet not

carrier into an

outlet controlled by a switch.

controlled by a switch.

electrical outlet, one

 

 

 

 

Power cord of radio module

Unplug the radio module’s

or more radio module

is not inserted properly.

power cord/AC adapter from

POWER and PASS

 

the electrical outlet and from

LEDs do not light.

 

 

the radio module. Carefully

 

 

 

 

 

 

reinsert the power cord/AC

 

 

 

adapter into the radio module

 

 

 

and into the electrical outlet.

 

 

 

Repeat for each radio module.

 

 

 

 

 

 

Power cord of carrier(s) is

Unplug the carrier’s power

 

 

not inserted properly.

cord from the electrical outlet.

 

 

 

Unplug the AC adapter from

 

 

 

the carrier and from the power

 

 

 

cord. Carefully reinsert the AC

 

 

 

adapter into the carrier and

 

 

 

into the power cord. Plug the

 

 

 

power cord back into the

 

 

 

electrical outlet. Repeat for

 

 

 

each carrier.

 

 

 

 

 

 

Power cord of radio module

Call for help.*

 

 

or carrier(s) is defective.

 

 

 

 

After plugging the

Radio modules are not

Power down the carrier and

radio module into an

synchronized properly.

repower it. If you have multiple

electrical outlet, the

 

carriers, repower the control

radio module’s

 

carrier first, and then power the

POWER LED lights,

 

expansion carriers in order from

but the PASS LED

 

left to right.

does not light.

 

If the problem persists, call for

 

 

 

 

 

 

help.*

 

 

 

 

 

 

The radio module is mal-

Replace the radio module.

 

 

functioning.

 

 

 

 

 

* See “Customer Support” on the inside front cover of this book.

5-2Troubleshooting

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Contents TransTalk Digital Wireless System Trademarks Contents Using the MDW 9030P Pocketphone Iii Maintaining the MDW 9030P PocketphonePage About TransTalk 9000 Products What Is a Wireless Phone?TransTalk 9000 System Introduction2Introduction Single Carrier InstallationPrivacy Information Where Can You Use Your Pocketphone?About the MDW 9030P Pocketphone 4Introduction Parts ListRubber Feet Additional Parts6Introduction Spare Battery and HeadsetInstalling the MDW 9030P Pocketphone Important Safety InstructionsGuidelines for Safe and Efficient Operation 2Installing the MDW 9030P PocketphoneExposure to Radio Frequency Energy Cardiac PacemakersBasic Safety Precautions for Installation and Use 4Installing the MDW 9030P Pocketphone Additional Safety Instructions for Installation PersonnelAC Outlet Check Radio Modules and Carriers 6Installing the MDW 9030P PocketphonePass Key Components8Installing the MDW 9030P Pocketphone General Positioning Rules Positioning a Radio Module or CarriersAdditional Rules for Installing a Single Radio Module Only 10Installing the MDW 9030P PocketphoneWireless Test Mode Display Number Signal Strength Is 12Installing the MDW 9030P PocketphoneInstalling a Single Radio Module 14Installing the MDW 9030P Pocketphone Setting the Power Level Desired Range Approximate 16Installing the MDW 9030P PocketphoneSetting the Control/Expansion DIP Switch 18Installing the MDW 9030P Pocketphone Installing a Single Carrier on a Shelf or DeskMusic OUT 20Installing the MDW 9030P PocketphoneInstalling a Single Carrier on a Wall 22Installing the MDW 9030P Pocketphone Book 24Installing the MDW 9030P Pocketphone Installing Multiple CarriersCarrier, doing so causes all handsets to work 26Installing the MDW 9030P Pocketphone Music If the carriers are plugged into Then 28Installing the MDW 9030P PocketphoneInstallation Self-Test Handset Inserting and Removing Handset’s Battery Pack30Installing the MDW 9030P Pocketphone MAPM2 Changing the Communications System SettingFilling Out the Handset Label 32Installing the MDW 9030P PocketphoneInstalling the Battery Charger Battery ChargerPositioning the Battery Charger 34Installing the MDW 9030P Pocketphone Removing a Battery Pack From the Spare Battery Compartment Inserting a Battery Pack into the Spare Battery CompartmentRemoving the Handset from the Handset Cradle Inserting the Handset into Battery Chargers Handset Cradle36Installing the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P PocketphoneHandset Controls 2Using the MDW 9030P PocketphoneColumn and Select Buttons Handset Display 4Using the MDW 9030P PocketphoneDisplay Messages Line Status Indicators6Using the MDW 9030P Pocketphone Range IndicatorsLow Battery Indicator Carrying Your Pocketphone Volume ControlChanging the Communications System Button Mapping Setting Changing the Handset Settings8Using the MDW 9030P Pocketphone AntennaEnabling or Disabling Line Preselection Enabling or Disabling the Vibrator10Using the MDW 9030P Pocketphone Enabling or Disabling the Alerter Test Modes Using Local Test Mode12Using the MDW 9030P Pocketphone Using Wireless Test Mode Performance/Range Test in Wireless Test Mode 14Using the MDW 9030P PocketphoneAnswering a Call Waking Up the PhoneMaking a Call Preselecting a Line 16Using the MDW 9030P PocketphoneManually Selecting a Line or Programmed Button Answering Calls with a Headset Using a HeadsetUsing the Headset On/Off Button Placing Calls with a Headset 18Using the MDW 9030P PocketphoneBattery Charger Features Battery Charger20Using the MDW 9030P Pocketphone Extending Battery Life 22Using the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone2Maintaining the MDW 9030P Pocketphone Swapping Extensions 4Maintaining the MDW 9030P Pocketphone ReplacingtheAntennaOrdering Replacement & Optional Parts Troubleshooting ProceduresInstallationProblems Power and Pass 2TroubleshootingPower and Pass LEDs on 4Troubleshooting Handset ProblemsHandset Problems 6Troubleshooting Battery ProblemsFor a multiple-carrier installation Voice Quality Problems8Troubleshooting PARTNER, Part 10Troubleshooting Range ProblemsRange Problems Placed on Hold 12TroubleshootingHandset LED on Battery Charger Problems14Troubleshooting Battery Charger Problems 16Troubleshooting MDW 9030P Pocketphone Compatibility MDW9030PPocketphoneCompatibility2MDW 9030P Pocketphone Compatibility Partner Systems Button Mapping for Partner Systems Communications System Compatibility4MDW 9030P Pocketphone Compatibility Setting the Line-Ringing OptionsMerlin Systems Recall Drop 6MDW 9030P Pocketphone CompatibilityDrop Button Mapping for Merlin 410 and Merlin 820 Systems8MDW 9030P Pocketphone Compatibility Setting the Line Ringing OptionsDefinity G1 R1V4 System 25, System 75, System Definity SystemsDrop 10MDW 9030P Pocketphone CompatibilityScroll Display 12MDW 9030P Pocketphone Compatibility Warranty and Repair Information A-1 Lucent Technologies Limited Warranty Limitation of Liability2Warranty and Repair Information In-Warranty RepairsRepair Information Limitation of LiabilityWarranty and Repair Information A-3 Post-WarrantyRepairsIC RSS-210 Compliance FCC Part 15 RulesHearing Aid Compatibility Regulatory Information B-1Specifications C-1 SpecificationsPower 2SpecificationsIndex IN-1 IndexIN-2 Index No Link Index IN-3IN-4 Index Battery Charger Wall-Mounting Template Lucent Technologies Comcode Issue March