Lucent Technologies Transtalk 9000 manual 12Troubleshooting, Placed on Hold

Page 87

Range Problems (continued)

Symptom

Possible Causes

Possible Solutions

 

 

 

No ring on an incoming

Handset is out of range of

Move the handset closer to the radio

call, and RANGE appears

its matching radio module.

module.

in handset display.

 

 

 

 

 

While you are talking and

Handset antenna is not

Fully extend the handset antenna.

walking, the handset

fully extended.

 

beeps and RANGE

 

 

 

 

flashes in the handset

You are approaching an

Move back towards the handset’s

display.

out-of-range condition.

matching radio module until the

 

 

display stops showing RANGE.

 

 

 

While talking and

You are out of range of the

Move back towards the radio

walking, the handset

radio module. YOUR CALL

module. Press O, then proceed

beeps and RANGE

HAS NOT BEEN DISCON-

as you would for any call placed on

flashes in the handset

NECTED. IT HAS BEEN

Hold.

display. You keep

PLACED ON HOLD.

 

walking away from the

 

 

handset’s matching radio

 

 

module, the display

 

 

goes blank, and your call

 

 

appears to be discon-

 

 

nected.

 

 

 

 

 

After placing a call on

You are out of range of the

Move back towards the radio

Hold, you walk away

radio module. YOUR CALL

module. Press O, then proceed

from the handset’s

HAS NOT BEEN DISCON-

as you would for any call placed on

matching radio module.

NECTED. IT IS STILL ON

Hold.

Your handset beeps, the

HOLD.

 

handset display flashes

 

 

RANGE, and your call

 

 

appears to be discon-

 

 

nected.

 

 

 

 

 

5-12Troubleshooting

Image 87
Contents TransTalk Digital Wireless System Trademarks Contents Using the MDW 9030P Pocketphone Iii Maintaining the MDW 9030P PocketphonePage Introduction What Is a Wireless Phone?About TransTalk 9000 Products TransTalk 9000 System2Introduction Single Carrier InstallationWhere Can You Use Your Pocketphone? About the MDW 9030P PocketphonePrivacy Information 4Introduction Parts ListRubber Feet Additional Parts6Introduction Spare Battery and HeadsetInstalling the MDW 9030P Pocketphone Important Safety InstructionsCardiac Pacemakers 2Installing the MDW 9030P PocketphoneGuidelines for Safe and Efficient Operation Exposure to Radio Frequency EnergyBasic Safety Precautions for Installation and Use 4Installing the MDW 9030P Pocketphone Additional Safety Instructions for Installation PersonnelAC Outlet Check Radio Modules and Carriers 6Installing the MDW 9030P PocketphonePass Key Components8Installing the MDW 9030P Pocketphone General Positioning Rules Positioning a Radio Module or CarriersAdditional Rules for Installing a Single Radio Module Only 10Installing the MDW 9030P PocketphoneWireless Test Mode Display Number Signal Strength Is 12Installing the MDW 9030P PocketphoneInstalling a Single Radio Module 14Installing the MDW 9030P Pocketphone Setting the Power Level Desired Range Approximate 16Installing the MDW 9030P PocketphoneSetting the Control/Expansion DIP Switch 18Installing the MDW 9030P Pocketphone Installing a Single Carrier on a Shelf or DeskMusic OUT 20Installing the MDW 9030P PocketphoneInstalling a Single Carrier on a Wall 22Installing the MDW 9030P Pocketphone Book 24Installing the MDW 9030P Pocketphone Installing Multiple CarriersCarrier, doing so causes all handsets to work 26Installing the MDW 9030P Pocketphone Music If the carriers are plugged into Then 28Installing the MDW 9030P PocketphoneInstallation Self-Test Inserting and Removing Handset’s Battery Pack 30Installing the MDW 9030P PocketphoneHandset MAPM2 Changing the Communications System SettingFilling Out the Handset Label 32Installing the MDW 9030P PocketphoneBattery Charger Positioning the Battery ChargerInstalling the Battery Charger 34Installing the MDW 9030P Pocketphone Removing a Battery Pack From the Spare Battery Compartment Inserting a Battery Pack into the Spare Battery CompartmentInserting the Handset into Battery Chargers Handset Cradle 36Installing the MDW 9030P PocketphoneRemoving the Handset from the Handset Cradle Using the MDW 9030P Pocketphone Using the MDW 9030P PocketphoneHandset Controls 2Using the MDW 9030P PocketphoneColumn and Select Buttons Handset Display 4Using the MDW 9030P PocketphoneDisplay Messages Line Status IndicatorsRange Indicators Low Battery Indicator6Using the MDW 9030P Pocketphone Carrying Your Pocketphone Volume ControlAntenna Changing the Handset SettingsChanging the Communications System Button Mapping Setting 8Using the MDW 9030P PocketphoneEnabling or Disabling Line Preselection Enabling or Disabling the Vibrator10Using the MDW 9030P Pocketphone Enabling or Disabling the Alerter Using Local Test Mode 12Using the MDW 9030P PocketphoneTest Modes Using Wireless Test Mode Performance/Range Test in Wireless Test Mode 14Using the MDW 9030P PocketphoneWaking Up the Phone Making a CallAnswering a Call 16Using the MDW 9030P Pocketphone Manually Selecting a Line or Programmed ButtonPreselecting a Line Using a Headset Using the Headset On/Off ButtonAnswering Calls with a Headset Placing Calls with a Headset 18Using the MDW 9030P PocketphoneBattery Charger Features Battery Charger20Using the MDW 9030P Pocketphone Extending Battery Life 22Using the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone2Maintaining the MDW 9030P Pocketphone Swapping Extensions 4Maintaining the MDW 9030P Pocketphone ReplacingtheAntennaOrdering Replacement & Optional Parts Procedures InstallationProblemsTroubleshooting Power and Pass 2TroubleshootingPower and Pass LEDs on 4Troubleshooting Handset ProblemsHandset Problems 6Troubleshooting Battery ProblemsFor a multiple-carrier installation Voice Quality Problems8Troubleshooting PARTNER, Part 10Troubleshooting Range ProblemsRange Problems Placed on Hold 12TroubleshootingHandset LED on Battery Charger Problems14Troubleshooting Battery Charger Problems 16Troubleshooting MDW 9030P Pocketphone Compatibility MDW9030PPocketphoneCompatibility2MDW 9030P Pocketphone Compatibility Partner Systems Button Mapping for Partner Systems Communications System Compatibility4MDW 9030P Pocketphone Compatibility Setting the Line-Ringing OptionsMerlin Systems Recall Drop 6MDW 9030P Pocketphone CompatibilityDrop Button Mapping for Merlin 410 and Merlin 820 Systems8MDW 9030P Pocketphone Compatibility Setting the Line Ringing OptionsDefinity G1 R1V4 System 25, System 75, System Definity SystemsDrop 10MDW 9030P Pocketphone CompatibilityScroll Display 12MDW 9030P Pocketphone Compatibility Warranty and Repair Information A-1 Lucent Technologies Limited Warranty Limitation of LiabilityLimitation of Liability In-Warranty Repairs2Warranty and Repair Information Repair InformationWarranty and Repair Information A-3 Post-WarrantyRepairsRegulatory Information B-1 FCC Part 15 RulesIC RSS-210 Compliance Hearing Aid CompatibilitySpecifications C-1 SpecificationsPower 2SpecificationsIndex IN-1 IndexIN-2 Index No Link Index IN-3IN-4 Index Battery Charger Wall-Mounting Template Lucent Technologies Comcode Issue March