Motorola i860 manual Mechanical and Electrical Checks, SIM Card Swap Test

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BASIC LEVEL CHECKS AND SELF TESTS: Mechanical and Electrical Checks

5.5Mechanical and Electrical Checks

Before conducting more complex tests, clean and check the unit for any mechanical defects that might cause or contribute to the problem.

The following tests constitute the mechanical and electrical consistency of the unit:

Shock and Pressure

SIM Card Swap

Accessory Swap

Lockup

Battery Connections

GPS Receiver

Voltage Recognition

Camera Test

The shock and pressure test time is approximately 3 minutes:

1.Power up the unit.

2.Throw the unit into the palm of your hand alternating the front, sides, and back of the unit.

Check if the unit turns off, displays “Reset,” or status LED (if so equipped) turns to red. Then, continue to the next step.

3.Apply pressure to the front, sides, and back of the unit with your thumbs. Never apply direct pressure to any display or lens area.

If unit turns off, displays “Reset,” or status LED (if so equipped) turns to red, retry this test with a battery known to be in good working condition. Verify that the contacts in the unit and on the battery are clean.

4.Start test again. If the reset/intermittent contact condition persists, power down the unit and send to iDEN CSC.

5.5.1SIM Card Swap Test

Use this test to determine if the SIM card is defective, or if the unit is defective.

The SIM card swap test time is approximately 5 minutes:

1.Power off the unit, and then remove the battery.

2.Remove the SIM card from the unit (see “Removing and Inserting a SIM Card” on page 1-5).

3.Clean the SIM card, if necessary, by wiping its surfaces with a clean, static-free cloth, and then check the contact areas in the unit for foreign material, damage, or other defects.

4.Replace the SIM card with the test (reference) SIM card. Ensure the test SIM card is clean.

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Contents Page I860 Manual Revisions Safety and General Information Electro Magnetic Interference Compatibility Medical DevicesAccessory Safety Information Cleaning and Drying ConsiderationsSafety and General Information Model Information Model Numbering SystemModel Specifications General Receiver TransmitterContents Chapter Chapter Field Level Test Modes Procedures Appendix a Ordering Replacement Parts Who Should Use This Manual PrefaceHow This Manual Is Organized Conventions Used in This Manual Related PublicationsOverview DEN Digital Modulation TechnologySpectrum of i DEN Quad 16QAM DEN Voice Compression Technology RF Transmission BurstsCalling Area Coverage SIM Cards Global Positioning System GPS SectionRemoving and Inserting a SIM Card To remove a SIM card Figure To insert a SIM card FigureCOMPONENTS, ICONS, and Indicators Component ViewsDisplay Icons Main Menu IconsAbc d efg d Opqr s Status IconsDEF Call IconsContacts Type Icons Outbox IconsThis page intentionally left blank Power-Up Sequence DISPLAYS, MESSAGES, and AlertsPower-Down Sequence Self-Test ErrorsSelf-Test Reset Errors MessagesService Messages Service MessagesMessage Cause Action Alert Tones Tone Low High Freq Cadence When Tone OccursAlert Tones Alert Tones Using the Optional Vibrate Function Vibrator SettingsMode Cadence To set unit to vibrate for all callsFrom the main menu, select Settings 2-Way Radio Alert Type This page intentionally left blank Preparing for Basic Level Testing Reference AccessoriesTest Equipment Reference UnitThis page intentionally left blank Reset Condition Basic Level Checks and Self TestsCustomer Care Test ConditionsBasic-Level Test Checklist Preventive MaintenanceBasic-Level Test Checklist To clean the unit approximately 3 minutesMechanical and Electrical Checks SIM Card Swap TestShock and pressure test time is approximately 3 minutes SIM card swap test time is approximately 5 minutesAccessory Swap Test Accessory swap test time is approximately 5 minutesLockup Test Lockup test time is approximately 6 minutesBattery Connections Test Testing the GPS ReceiverBattery connections test time is approximately 5 minutes To test this functionCamera Test Voltage Recognition TestVoltage recognition test time is approximately 4 minutes Troubleshooting Self-Test ProceduresPasscode Test Passcode test time is approximately 5 minutesSettings check test time is approximately 10 minutes Programming Menu Settings CheckPhone Calls Features Way Radio Options Volume Features PersonalizeSecurity Features From the main menu, select Settings Security SIM PINAdvanced Features From the main menu, select Settings Advanced Headset/SpkerCall Performance Test Call performance test time is approximately 7 minutesThis page intentionally left blank Basic Level Test Modes and Procedures Entering Debug ModeTo enter debug mode Test ModesDisplay Screens Display ScreensName Description Entering Test Mode To enter test modeAudio Loopback Test Test Mode Test ProceduresTo perform the audio loopback test test time approx min ESN and Imei Matching Test Engineering Debug CheckTo perform the matching test test time approx min To monitor the data in the unitSoftware choice 68P80400P73-A Technician Test Procedures Programming the i 860 UnitConnecting the Unit to the RSS Workstation Data Cable Programming SetupCodeplug Troubleshooting Codeplug Repair ProcedureTo access the codeplug Help topic in Windows Preparing for Field Level Testing Preparing Equipment for TestingUsing RSS Connecting an i DEN Unit to the R-2660To connect the unit to the R-2660 Coaxial Cable In/Out TypeTo enter Initial Registration mode Operating the R-2660RF Zone Fields and Values Field ValueDisassembling and Reassembling the Unit Battery Cover InstallSIM Card RemoveAntenna Required Tools T-4 Torx bitBack Housing Coin Cell Required Tools Black stickMain Board, Microphone Seal, and Keypad Flip Assembly Remove Flip AssemblyPage Install Page Exploded View and Parts List Component List Component Parts ListDescription Part Number Reference Exploded View This page intentionally left blank Field Level Test Modes and Procedures Field-Level Test Checklist Required Test EquipmentField-Level Test Checklist Done Technical Tests Pass FailSee the Strong Signal Environment section Registration/Call TestSQE Reference Chart SQE TestTX Power Test See Entering Test Mode Press Menu, EditBER Test FailPower-Up Test Keypad Test Audio Test Use this test to check the audio portion of the unitReset Test No reset ResetReset Log Test To perform the reset log testModel Assembly MA Test Mode Test Model Assembly MA Test Mode Test GPS Receiver Use this test on a unit to check functionality of the GPSCamera Test Ordering Replacement Parts and Kits Customer ServiceReplacement Parts Domestic OrdersTable A-2. i 860 Replacement Kits Replacement KitsDescription Kit Number Vehicle Power Adapters Table A-3. Recommended Test Equipment and Tools Recommended Test Equipment and ToolsDescription Part Number Recommended Programming Equipment Table A-4. Recommended Programming EquipmentTable A-5. Recommended Software Name Part Number DescriptionThis page intentionally left blank Index BcchQAM RSS Vselp @6880400P73@