Motorola i860 manual ESN and Imei Matching Test, Engineering Debug Check

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BASIC LEVEL TEST MODES AND PROCEDURES: Test Mode Test Procedures

9.Press the Start option key to begin the actual audio test in the TX On mode.

10.Talk into the microphone. The audio from the earpiece should sound clear.

If there is a problem with the microphone or the earpiece, power down the unit and repeat the test. If the problem persists, send the unit to the field-level Support Facility.

11.Press the Tx Off key, and repeat the previous step.

12.Press the Stop key to end the test.

6.2.2ESN and IMEI Matching Test

Use this test to verify that the electronic serial number (ESN) matches the International Mobile Equipment Identifier (IMEI) on the Serial Number label located on the chassis of the unit.

To perform the matching test (test time approx. 6 min.):

1.Power up the unit. Wait until the power-up sequence is complete before continuing.

2.Enter debug mode. The Unit Info display appears.

3.Scroll down until the IMEI/SIM ID choice is highlighted, then press View to view the

IMEI/SIM ID display.

4.Write down the digits shown in the IMEI line.

5.Verify that this number matches the IMEI on the Serial Number label. The last zero on the label will be missing.

If the numbers do not match, send the unit to the field level of service.

6.2.3Engineering Debug Check

Use this test to monitor (measure) the data in an i860 unit.

NOTE: The following procedure describes the sequence of displays accessed via the down scroll key. If you press the up scroll key, the sequence appears in reverse order.

To monitor the data in the unit:

1.Power up the unit. Wait until the power-up sequence is complete before continuing.

2.Enter debug mode. The Unit Info display appears.

a.Press View to view the Phone Model display, and then press Select to view the phone model, such as i860.

b.Press Back to return to the Unit Info display, and then scroll down (down scroll key) to highlight the CP Ver choice.

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Contents Page I860 Manual Revisions Safety and General Information Electro Magnetic Interference Compatibility Medical DevicesAccessory Safety Information Cleaning and Drying ConsiderationsSafety and General Information Model Information Model Numbering SystemModel Specifications General Receiver TransmitterContents Chapter Chapter Field Level Test Modes Procedures Appendix a Ordering Replacement Parts How This Manual Is Organized PrefaceWho Should Use This Manual Conventions Used in This Manual Related PublicationsOverview DEN Digital Modulation TechnologySpectrum of i DEN Quad 16QAM DEN Voice Compression Technology RF Transmission BurstsCalling Area Coverage Removing and Inserting a SIM Card Global Positioning System GPS SectionSIM Cards To remove a SIM card Figure To insert a SIM card FigureCOMPONENTS, ICONS, and Indicators Component ViewsDisplay Icons Main Menu IconsAbc d efg d Opqr s Status IconsDEF Call IconsContacts Type Icons Outbox IconsThis page intentionally left blank Power-Up Sequence DISPLAYS, MESSAGES, and AlertsPower-Down Sequence Self-Test ErrorsSelf-Test Reset Errors MessagesMessage Cause Action Service MessagesService Messages Alert Tones Tone Low High Freq Cadence When Tone OccursAlert Tones Alert Tones Using the Optional Vibrate Function Vibrator SettingsMode Cadence To set unit to vibrate for all callsFrom the main menu, select Settings 2-Way Radio Alert Type This page intentionally left blank Preparing for Basic Level Testing Reference AccessoriesTest Equipment Reference UnitThis page intentionally left blank Reset Condition Basic Level Checks and Self TestsCustomer Care Test ConditionsBasic-Level Test Checklist Preventive MaintenanceBasic-Level Test Checklist To clean the unit approximately 3 minutesMechanical and Electrical Checks SIM Card Swap TestShock and pressure test time is approximately 3 minutes SIM card swap test time is approximately 5 minutesAccessory Swap Test Accessory swap test time is approximately 5 minutesLockup Test Lockup test time is approximately 6 minutesBattery Connections Test Testing the GPS ReceiverBattery connections test time is approximately 5 minutes To test this functionVoltage recognition test time is approximately 4 minutes Voltage Recognition TestCamera Test Troubleshooting Self-Test ProceduresPasscode Test Passcode test time is approximately 5 minutesPhone Calls Features Programming Menu Settings CheckSettings check test time is approximately 10 minutes Way Radio Options Volume Features PersonalizeSecurity Features From the main menu, select Settings Security SIM PINAdvanced Features From the main menu, select Settings Advanced Headset/SpkerCall Performance Test Call performance test time is approximately 7 minutesThis page intentionally left blank Basic Level Test Modes and Procedures Entering Debug ModeTo enter debug mode Test ModesName Description Display ScreensDisplay Screens Entering Test Mode To enter test modeTo perform the audio loopback test test time approx min Test Mode Test ProceduresAudio Loopback Test ESN and Imei Matching Test Engineering Debug CheckTo perform the matching test test time approx min To monitor the data in the unitSoftware choice 68P80400P73-A Technician Test Procedures Programming the i 860 UnitConnecting the Unit to the RSS Workstation Data Cable Programming SetupTo access the codeplug Help topic in Windows Codeplug Repair ProcedureCodeplug Troubleshooting Preparing for Field Level Testing Preparing Equipment for TestingUsing RSS Connecting an i DEN Unit to the R-2660To connect the unit to the R-2660 Coaxial Cable In/Out TypeTo enter Initial Registration mode Operating the R-2660RF Zone Fields and Values Field ValueDisassembling and Reassembling the Unit Battery Cover InstallSIM Card RemoveAntenna Required Tools T-4 Torx bitBack Housing Coin Cell Required Tools Black stickMain Board, Microphone Seal, and Keypad Flip Assembly Remove Flip AssemblyPage Install Page Exploded View and Parts List Description Part Number Reference Component Parts ListComponent List Exploded View This page intentionally left blank Field Level Test Modes and Procedures Field-Level Test Checklist Required Test EquipmentField-Level Test Checklist Done Technical Tests Pass FailSee the Strong Signal Environment section Registration/Call TestSQE Reference Chart SQE TestTX Power Test See Entering Test Mode Press Menu, EditBER Test FailPower-Up Test Keypad Test Audio Test Use this test to check the audio portion of the unitReset Test No reset ResetReset Log Test To perform the reset log testModel Assembly MA Test Mode Test Model Assembly MA Test Mode Test GPS Receiver Use this test on a unit to check functionality of the GPSCamera Test Ordering Replacement Parts and Kits Customer ServiceReplacement Parts Domestic OrdersDescription Kit Number Replacement KitsTable A-2. i 860 Replacement Kits Vehicle Power Adapters Description Part Number Recommended Test Equipment and ToolsTable A-3. Recommended Test Equipment and Tools Recommended Programming Equipment Table A-4. Recommended Programming EquipmentTable A-5. Recommended Software Name Part Number DescriptionThis page intentionally left blank Index BcchQAM RSS Vselp @6880400P73@