Whirlpool WET3300XQ, W10376238C - SP, W10343071C, WGT3300XQ Troubleshooting Washer, U.S.A Canada

TROUBLESHOOTING – WASHER cont.

In the U.S.A. In Canada

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

In U.S.A. www.whirlpool.com/help – In Canada www.whirlpool.ca.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run	Check proper electrical supply.	Plug into a grounded outlet or reconnect power.
or fill, washer stops
		Do not use an extension cord.
working (cont.)
		Ensure there is power to outlet.
		Reset a tripped circuit breaker. Replace any blown fuses.
		NOTE: If problems continue, contact an electrician.
	Normal washer operation.	Door must be closed for washer to run.
		Washer will pause during certain phases of cycle. Do not
		interrupt cycle.
		Washer spins the dry load for several minutes before filling to
		determine if load is balanced. You may hear the hum of the
		spins. This is normal.
	Washer not loaded as	Remove several items, rearrange load evenly in basket and add
	recommended.	detergent. Close door and press PUSH TO START.
		Do not add more than 1 or 2 additional items after cycle has
		started to avoid tightly packing or unbalancing.
Washer not draining/	Empty pockets and use garment	Small items may have been caught in pump or between basket
spinning, loads are	bags for small items.	and tub, which can slow draining.
still wet	Use a cycle with a low spin speed.	Cycles with lower spin speeds remove less water than cycles
		with high spin speeds. Use the recommended cycle/speed spin
		for your garment. To remove extra water in the load, select Spin.
		Load may need to be rearranged to allow even distribution of the
		load in the basket.
	Washer not loaded as recommended.	Tightly packing or unbalanced loads will not allow the washer to
		spin correctly, leaving the load wetter than normal. See “Using
		Your Washer” for loading recommendations.
	Check plumbing for correct drain hose	Check drain hose for proper installation. Use drain hose form
	installation. Drain hose extends into	and securely attach to drainpipe or tub. Do not tape over drain
	standpipe farther than 4.5" (114 mm).	opening. Lower drain hose if the end is higher than 96" (2.4 m)
		above the floor. Remove any clogs from drain hose.
	Too much detergent causing suds	Always measure and follow detergent directions for your load.
	to slow or stop draining and spinning.	To remove extra suds, select Rinse and Spin. Do not add
		detergent.

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