Whirlpool Troubleshooting Guide for Washer/Dryer Performance Issues

TROUBLESHOOTING – DRYER cont.

First try the solutions suggested here or visit our website to possibly avoid the cost of a service call.

In U.S.A. www.whirlpool.com/help – In Canada www.whirlpool.ca.

If you experience

Possible Causes

Solution

Dryer not performing as expected (cont.)

No heat	Household fuse is blown or circuit	The drum may be turning, but you may not have heat. Electric
	breaker has tripped.	dryers use 2 household fuses or circuit breakers. Replace both
		fuses or reset the circuit breaker. If the problem continues, call
		an electrician.
	Supply line valve not open.	For gas dryers, the valve is not open on the supply line.
	Incorrect power supply.	Electric dryers require 240-volt power supply.
		Check with a qualified electrician.
Cycle time too short	Automatic cycle ending early.	The load may not be contacting the sensor strips. Level the
		dryer.
		Use Timed Drying for very small loads. Change the Dry Level
		setting on Automatic Dry cycles.
		Increasing or decreasing the Dry Level setting will change the
		amount of drying time in a cycle.
Lint on load	Lint screen clogged.	Lint screen should be cleaned before each load.
Stains on load or drum	Dryer fabric softener not properly	Add dryer fabric softener sheets at the beginning of the cycle.
	used.	Fabric softener sheets added to a partially dried load can stain
		your garments.
		Drum stains are caused by dyes in clothing (usually blue jeans).
		These will not transfer to other clothing.
Loads are wrinkled	Load not removed from dryer at the	Select Tumble Press® feature to tumble the load without heat to
	end of the cycle.	avoid wrinkling.
	Dryer tightly packed.	Dry smaller loads that can tumble freely to reduce the chance
		of wrinkles forming.
Odors	You have recently been painting,	Ventilate the area. When the odors or fumes are gone from the
	staining, or varnishing in the area	area, rewash and dry the clothing.
	where your dryer is located.
	The electric dryer is being used for	The new electric heating element may have an odor. The odor
	the first time.	will be gone after the first cycle.
Load is too hot	Laundry items were removed from	Allow Cool Down cycle to finish before removing laundry from
	the dryer before the end of the	dryer. All cycles are cooled slowly to reduced wrinkling and
	cycle.	make it easier to handle. Items removed before Cool Down
		may feel very warm.
	A high temperature cycle was used.	Select a lower temperature, and use an automatic drying cycle.
		These cycles sense the temperature or the moisture level in the
		load and shut off when the load reaches the selected dryness.
		This reduces overdrying.

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