8 | E n g l i s h |
T r o u b l e s h o o t i n g
TROUBLESHOOTING
The following troubleshooting chart will help you analyze and correct minor oxygen concentrator malfunctions. If the suggested procedures do not help, switch to your reserve oxygen system and call your Sunrise Medical/DeVilbiss homecare provider. Do not attempt any other maintenance.
WARNING
To avoid electric shock hazard, do not remove the cabinet. The cabinet should only be removed by a qualified Sunrise Medical/DeVilbiss homecare technician.
MINOR TROUBLESHOOTING CHART
Symptom | Possible Cause | Remedy |
A.Unit does not operate. Power light is off when the power switch is “On.” Audible alarm is puls- ing and Service Required light is flashing.
1.Power cord not properly inserted into wall outlet.
2.No power at wall outlet.
3.Oxygen concentrator circuit breaker activated (selected units).
1.Check power cord connection at the wall outlet. On 230 volt units, also check the back of the unit.
2.Check your home circuit breaker and reset if necessary. Use a different wall outlet if the situ- ation occurs again.
3.Press the concentrator circuit breaker reset but- ton (if equipped) located below the power switch. Use a different wall outlet if the situa- tion occurs again.
If the above remedies do not work, contact your Sunrise Medical/DeVilbiss provider.
B.Unit operates, the Power light is on when the power switch is “On.” Red Service Required light is illuminated. Audible alarm may be sounding.
1.Air filter is blocked.
2.Exhaust is blocked.
3.Blocked or defective cannula, catheter, face mask, or oxygen tubing.
4.Blocked or defective humidifier bottle.
5.Flow meter set too low.
1.Check the air filter. If the filter is dirty, wash it following the cleaning instructions on page 7.
2.Check the exhaust area; make sure there is noth- ing restricting the unit exhaust.
3.Detach cannula, catheter, or face mask. If prop- er flow is restored, clean or replace if necessary. Disconnect the oxygen tubing at the oxygen outlet. If proper flow is restored, check oxygen tubing for obstructions or kinks. Replace if nec- essary.
4.Detach the humidifier from the oxygen outlet. If proper flow is obtained, clean or replace humidifier.
5.Set flow meter to prescribed flow rate.
If the above remedies do not work, contact your Sunrise Medical/DeVilbiss provider.
C.Unit operates, the power light is on when power switch is "on," audible
1.Turn your unit “Off.” Switch to your reserve oxygen system, and contact your Sunrise Medical/DeVilbiss provider immediately.
D.If any other problems occur with your oxygen concentrator.
1.Turn your unit “Off.” Switch to your reserve oxygen system, and contact your Sunrise Medical/DeVilbiss provider immediately.
MINOR TROUBLESHOOTING CHART - ONLY OSD CONCENTRATORS
Visual Indicator Lights | Possible Cause | Remedy |
A. Both the green Normal Oxygen and the yellow | 1. OSD malfunction. |
Low Oxygen lights are either on or off. |
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1. Contact your Sunrise Medical/DeVilbiss provider.
B. Yellow Low Oxygen light is on or the yellow Low | 1. | Flow meter is not properly set. |
Oxygen light is on and the intermittent audible |
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signal is sounding. | 2. | Air filter is blocked. |
| 3. | Exhaust is blocked. |
1.Ensure the flow meter is properly set to the pre- scribed number.
2.Check the air filter. If the filter is dirty, wash it following the cleaning instructions on page 7.
3.Check the exhaust area; make sure there is noth- ing restricting the unit exhaust.
C. Red Service Required light is on and an intermit- | 1. | Flow meter is not properly set. |
tent audible signal is sounding. | 2. | Air filter is blocked. |
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| 3. | Exhaust is blocked. |
1.Ensure the flow meter is properly set to the pre- scribed number.
2.Check the air filter. If the filter is dirty, wash it following the cleaning instructions on page 7.
3.Check the exhaust area; make sure there is noth- ing restricting the unit exhaust.
If the above remedies do not work, contact your Sunrise Medical/DeVilbiss provider.