SECTION
SYMPTOM | PROBABLE CAUSE | SOLUTIONS | |
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| Damaged connector or worn | Ohm out motors. Check brushes and replace | |
Motor chatters or | brushes. | brushes if necessary. Replace motor or gearbox if | |
runs erratically, or | Bad motor or gearbox | high reading is present. Normal reading is | |
only one motor |
| Ohms. | |
turns. |
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Controller malfunction. | Check for error codes with programmer. Refer to | ||
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| electronics manual, part number 1114808. | |
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Wheelchair veers | Uneven tire pressure. | Inflate tires | |
to the left or right | Motors out of balance. | Replace tires if worn. | |
when driving on |
| Use programmer to balance motors | |
level surface. |
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E09/E10 error code | Bad motor connection. | Check all connections. Ohm out each brake coil. | |
will not go away. | Bad brake coil. | Normal reading is | |
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| Bad seal around drive shaft | If seal is bad, replace motor or gearbox. Remove | |
Gearbox is leaking |
| motor brushes and inspect for grease contamina- | |
| tion. Replace motor or gearbox if contamination | ||
Fluid. |
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Loose hardware. | is found. | ||
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| If loose hardware is found retighten hardware. | |
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Excessive clicking | Bad bearing in motor or gearbox. | Replace motor or gearbox. | |
coming from |
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Loose wheel hardware. | Tighten hardware, (use removable Loctite™on | ||
motor/gearbox. |
| hardware). Follow torque settings in this manual. | |
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Gearbox shaft | Rough driving. | Replace motor or gearbox. | |
movement or bent |
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shaft. |
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Motor Stutters. | Poor connection or worn brushes. | Check motor connectors. Check brushes and | |
| replace if necessary. | ||
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Motor Fails to start | Battery voltage is too low. | Check batteries and recharge if necessary. | |
after initial installa- | Bad Connection | Check connector | |
tion. | Brake Disengaged | Engage brake | |
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| Heavy load on the motors forcing | Leave power ON and allow controller to count | |
| controller into the current rollback | down, and recharge the wheelchair overnight with | |
| mode. | power ON. | |
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| Blown fuse in battery wiring | Replace battery wiring harness. | |
| harness. |
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Motor is running |
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Damaged Motor | Replace brushes if necessary, or replace motor or | ||
then fails to restart | |||
| gearbox if internal damage is determined. | ||
when stopped. |
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| Ohm out motor to check for possible internal | |
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| damage (worn out brushes may be possible). | |
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| Controller power stage board or | Replace controller or send to Invacare for repair. | |
| relays may be damaged. |
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Motor runs but | Controller senses heavy load and | Stop driving and let electronics cool. | |
has entered the current rollback |
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loses power. |
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mode. |
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Wheelchair loses all | Bad Connection on wheelchair | Turn power “OFF”, wait 10 seconds and turn | |
| power back “ON”. | ||
power while |
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| Check Joystick connection | ||
driving. |
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| Check Battery connection and fuses | ||
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Part No 1118377 | 25 | Pronto® M71™ |