Panasonic MC-V9644 operating instructions Before Requesting Service

BEFORE REQUESTING SERVICE

WARNING Electric Shock or Personal Injury Hazard.

Disconnect the electrical supply before servicing or cleaning the unit. Failure to do so could result in electric shock or personal injury from cleaner suddenly starting.

Review this chart to find do-it-yourself solutions for minor performance problems. Any service needed, other than that described in these Operating Instructions, should be performed by an authorized service representative.

PROBLEM		POSSIBLE CAUSE		POSSIBLE SOLUTION
Cleaner won’t start.	1.	Unplugged at wall outlet.	1.	Plug in firmly, push ON/OFF switch to ON.
	2.	Tripped circuit breaker/blown fuse	2.	Reset circuit breaker or replace fuse.
	3.	at household service panel.	3.
		Loose hose electrical connections.		Reconnect hose ends, (page 16).
	4.	Tripped overload protector in	4.	Clean brush and brush supports,
		POWER NOZZLE.		then reset, (pages 18).
Poor job of dirt	1.	Full or clogged dust bag.	1.	Change bag, (page 32).
pick-up.	2.	Clogged airflow passages.	2.	Clear airflow passages, (page 44).
	3.	Dirty safety filter.	3.	Replace filter, (page 34).
	4.	Wrong pile height setting.	4.	Adjust setting, (page 24).
	5.	Open suction control.	5.	Adjust control, (page 20).
	6.	Hole in hose.	6.	Replace hose.
	7.	Worn POWER NOZZLE brushes.	7.	Replace brush, (page 42).
	8.	Worn or broken belt.	8 & 9.	See REMOVING BELT and REPLACING
	9.	Dirty brush or brush supports.		BELT, (pages 38,40).
	10.	Canister hood open.	10.	Close and latch hood.
Cleaner starts but	1.	Hose or hood electrical connections.	1.	Check connections, reconnect hose
cuts off.	2.		2.	ends, (page 16).
		Tripped overload protector in		Remove any items that may be caught
		POWER NOZZLE.		or jammed, then reset. If cleaner starts
				and stops again, clean brush and brush
	3.		3.	supports, then reset, (pages 18).
		Tripped overload protector		Change dust bag, clear airflow blockage,
		in canister.		(page 32, 44). Wait 50 minutes for motor
				to cool and automatically reset.
Power Nozzle will not	1.	POWER NOZZLE connections	1.	Plug in firmly, (page 14).
run when attached.		unplugged.
	2.	Worn or broken belt.	2 & 3.	See REMOVING BELT and REPLACING
	3.	Dirty brush or brush supports.		BELT, (pages 38, 40).
	4.	Tripped overload protector in	4.	Check brush area for excessive lint
		POWER NOZZLE..		build-up or jamming. Clean brush and
				brush supports, then reset, (pages 18).
Performance indicator	1.	Full or clogged dust bag.	1.	Change bag, (page 32).
is red.	2.	Dirty filter.	2.	Replace filter, (page 34).
	3.	Clogged airflow passage.	3.	Clear clog from airflow passage, (page 44).
	4.	Certain attachment tools.	4.	This is normal. Light should go off
				when tool is removed.
Cleaner picks up moveable	1.	Wrong pile height setting.	1.	Adjust setting, (page 24).
rugs -or- Power Nozzle is	2.	Suction too strong.	2.	Open suction control, (page 20).
is too hard to push.
Light won’t work.	1.	Burned out light bulb.	1.	Change light bulb, (page 36).
Cord won’t rewind.	1.	Dirty power cord.	1.	Clean the power cord.
	2.	Cord jammed.	2.	Pull out cord and rewind.
Cleaner leaves marks	1.	Wrong vacuuming pattern.	1.	See VACUUMING TIPS, (page 30).
on carpet.

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