Cisco Systems OL-11303-01 manual 196953 0x30159

Page 34

Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express

Exception Codes

Table 4-1

Important Exception Codes in Cisco Unified MeetingPlace Express (continued)

 

 

 

 

 

Code

Code

 

 

 

(Dec)

(Hex)

Severity

Display Text

Comments

 

 

 

 

 

196953

0x30159

MINOR

Password authentication failure;

The password authentication

 

 

 

may need to configure or

feature is not working.

 

 

 

application restart.

Recommended Action:

 

 

 

 

 

 

 

 

Check for an LDAP

 

 

 

 

configuration problem or an

 

 

 

 

LDAP server failure. Try

 

 

 

 

restarting the application.

 

 

 

 

 

196959

0x3015F

INFO

No voice conferencing licenses

The system has a web

 

 

 

are installed.

conferencing license installed

 

 

 

 

but no voice conferencing

 

 

 

 

license.

 

 

 

 

Recommended Action:

 

 

 

 

Install voice conferencing

 

 

 

 

licenses.

 

 

 

 

 

458788

0x70024

MAJOR

Module timed out on “are you

One of the major software

 

 

 

there” query, class=##

modules (identified by the

 

 

 

 

class number) failed to

 

 

 

 

respond to a query from the

 

 

 

 

system integrity manager

 

 

 

 

(SIM). This restarts the

 

 

 

 

system.

 

 

 

 

Recommended Action:

 

 

 

 

Report all such occurrences to

 

 

 

 

Cisco TAC for problem

 

 

 

 

diagnosis.

 

 

 

 

 

458889

0x70089

WARN

Stopping exception log due to

The exception logging process

 

 

 

flooding.

stops logging if incoming

 

 

 

 

messages exceed a certain rate.

 

 

 

 

This prevents the logging

 

 

 

 

mechanism from stealing

 

 

 

 

critical resources when the

 

 

 

 

system is overloaded.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

458890

0x7008A

INFO

Lost ## exception events;

The exception logging process

 

 

 

logging resumed.

dropped the indicated number

 

 

 

 

of messages due to overload.

 

 

 

 

Normal logging has now

 

 

 

 

resumed.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

4-4

OL-11303-01

 

 

Image 34
Contents Corporate Headquarters Text Part Number OL-11303-01Page Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Purpose AudienceRelated Documentation OrganizationEnd User Help Convention Description ConventionsObtaining Documentation BoldDocumentation Feedback Cisco Product Security OverviewReporting Security Problems in Cisco Products Product Alerts and Field NoticesObtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Obtaining Additional Publications and InformationViii Recovering the Password for the root User Account ProcedureAt the prompt, enter /root/.security/unimmunize.sh Recovering the Password for the mpxadmin AccountAt the prompt, enter /root/.security/immunize.sh Click Log out Openssl -in file1.crt -inform DER -out file2.crt Click Certificate Management Click Disable SSLClick Certificate Management Click Enable SSL Click Upload CertificatesTroubleshooting a Failed Ldap Log On Attempt Click Certificate Management Click Generate CSRsClick View Logs Backing Up Data Backing Up Data, Archiving Data, Restoring Data,Archiving Data Restoring DataMpxsys stop OL-11303-01 Common Telephone Issues Cisco Unified MeetingPlace Express Tips for Failed CallsUndetected Key Presses Eventlog -bmmddhhmm -emmddhhmmFailed Incoming Calls Dropped CallsDead Air During Calls Click System Configuration Click Call ConfigurationDropped Packets Unable to Call Out Click Audio ParametersOL-11303-01 Exception Codes Code Dec Hex Severity Display Text Comments Recommended ActionWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Internal Error Module Number System Component Description Module NumbersImcclasssdbstester Swapping Out a Disk Drive Before You BeginFile Locations Swapping Out a Disk Drive on a Cisco MCSTroubleshooting a Licensing Error Problem Location DescriptionTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2