Cisco Systems OL-11303-01 manual 2162712 0x210018

Page 36

Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express

Exception Codes

 

 

 

 

Table 4-1

Important Exception Codes in Cisco Unified MeetingPlace Express (continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Code

Code

 

 

 

 

 

 

 

 

(Dec)

(Hex)

Severity

Display Text

Comments

 

 

 

 

 

 

2162712

0x210018

WARN

POC: E-mail not sent. SMTP

Failed to connect to an SMTP

 

 

 

 

 

 

 

servers are unavailable.

e-mail exchanger. The

 

 

 

 

 

 

 

 

exchanger may be down or

 

 

 

 

 

 

 

 

there may be a problem with

 

 

 

 

 

 

 

 

the SMTP configuration.

 

 

 

 

 

 

 

 

Recommended Action:

 

 

 

 

 

 

 

 

No action required.

 

 

 

 

 

 

2162713

0x210019

WARN

POC: E-mail not sent. Address

A recipient’s e-mail address

 

 

 

 

 

 

 

format is invalid.

was rejected due to an invalid

 

 

 

 

 

 

 

 

format.

 

 

 

 

 

 

 

 

Recommended Action:

 

 

 

 

 

 

 

 

No action required.

 

 

 

 

 

 

2162714

0x21001A

WARN

POC: SMTP server failed to

The SMTP e-mail exchanger

 

 

 

 

 

 

 

deliver e-mails due to unknown

rejected a recipient’s e-mail

 

 

 

 

 

 

 

recipient.

address as unknown.

 

 

 

 

 

 

 

 

Recommended Action:

 

 

 

 

 

 

 

 

No action required.

 

 

 

 

 

 

2260993

0x228001

MINOR

Connection to web conferencing

Successfully reconnected to

 

 

 

 

 

 

 

service restored.

the web conferencing server.

 

 

 

 

 

 

 

 

Recommended Action:

 

 

 

 

 

 

 

 

No action required.

 

 

 

 

 

 

2260994

0x228002

MINOR

Error connecting to web

Trying to reconnect to the web

 

 

 

 

 

 

 

conferencing service. Trying

conferencing server.

 

 

 

 

 

 

 

again...

Recommended Action:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

None needed as long as the

 

 

 

 

 

 

 

 

“Connection to web

 

 

 

 

 

 

 

 

conferencing service restored”

 

 

 

 

 

 

 

 

message is logged subsequent

 

 

 

 

 

 

 

 

to this message.

 

 

 

 

 

 

 

 

If that message is not logged,

 

 

 

 

 

 

 

 

then the system may need to be

 

 

 

 

 

 

 

 

restarted or serviced.

 

 

 

 

 

 

2260995

0x228003

MINOR

Lost connection to web

Trying to reconnect to the web

 

 

 

 

 

 

 

conferencing service. Trying

conferencing server.

 

 

 

 

 

 

 

again...

Recommended Action:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

None needed as long as the

 

 

 

 

 

 

 

 

“Connection to web

 

 

 

 

 

 

 

 

conferencing service restored”

 

 

 

 

 

 

 

 

message is logged subsequent

 

 

 

 

 

 

 

 

to this message.

 

 

 

 

 

 

 

 

If that message is not logged,

 

 

 

 

 

 

 

 

then the system may need to be

 

 

 

 

 

 

 

 

restarted or serviced.

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

 

 

 

 

 

 

 

 

4-6

 

 

 

 

 

 

OL-11303-01

 

 

 

 

 

 

 

 

 

Image 36
Contents Corporate Headquarters Text Part Number OL-11303-01Page Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Purpose AudienceOrganization Related DocumentationEnd User Help Conventions Obtaining DocumentationConvention Description BoldDocumentation Feedback Cisco Product Security OverviewReporting Security Problems in Cisco Products Product Alerts and Field NoticesObtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Obtaining Additional Publications and InformationViii Recovering the Password for the root User Account ProcedureRecovering the Password for the mpxadmin Account At the prompt, enter /root/.security/unimmunize.shAt the prompt, enter /root/.security/immunize.sh Click Log out Click Certificate Management Click Disable SSL Click Certificate Management Click Enable SSLOpenssl -in file1.crt -inform DER -out file2.crt Click Upload CertificatesTroubleshooting a Failed Ldap Log On Attempt Click Certificate Management Click Generate CSRsClick View Logs Backing Up Data Backing Up Data, Archiving Data, Restoring Data,Archiving Data Restoring DataMpxsys stop OL-11303-01 Common Telephone Issues Cisco Unified MeetingPlace Express Tips for Failed CallsUndetected Key Presses Eventlog -bmmddhhmm -emmddhhmmFailed Incoming Calls Dropped CallsClick System Configuration Click Call Configuration Dead Air During CallsDropped Packets Unable to Call Out Click Audio ParametersOL-11303-01 Exception Codes Code Dec Hex Severity Display Text Comments Recommended ActionWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Internal Error Module Number System Component Description Module NumbersImcclasssdbstester Swapping Out a Disk Drive Before You BeginFile Locations Swapping Out a Disk Drive on a Cisco MCSTroubleshooting a Licensing Error Problem Location DescriptionTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2