Cisco Systems OL-11303-01 manual D E

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I N D E X

A	ontape	2-2
A	passwd	1-3
	passwd	1-3
accessing the system 1-4	restore	2-3
archiving data	unimmunize		1-3
about 2-2	userutil	1-3
definition 2-2	Configuration and Maintenance Guide for Cisco Unified
auto-negotiation 3-1	MeetingPlace Express Release 1.2
auto-negotiation 3-1
	location online		ii

B

backing up data about 2-1definition 2-1

backups L0 2-2

C

Certificate Signing Request (CSR) 1-5Cisco MCS 7835-H1-RC1

swapping disk drive 10

Cisco Unified MeetingPlace Express

common telephone errors 3-1

related documentation		ii
troubleshooting 1-1,2-1,4-1, 9
accessing the system		1-4
commands
archive	2-2
backup	2-1
errorlog	4-1
immunize 1-2
infocap	3-2,3-4
mii-tool	3-1

D

disk drives

swapping 9

duplex

troubleshooting 3-1

G

G.711 3-3

G.729 3-3

Guide to Cisco Unified Conferencing Documentation and Support

location online ii

I

Installation and Upgrade Guide for Cisco Unified MeetingPlace Express Release 1.2

location online ii

J

jitter buffer 3-5

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

	OL-11303-01	IN-1

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Contents Text Part Number OL-11303-01 Corporate HeadquartersPage Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Audience PurposeRelated Documentation OrganizationEnd User Help Bold ConventionsObtaining Documentation Convention DescriptionCisco Product Security Overview Documentation FeedbackProduct Alerts and Field Notices Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceObtaining Additional Publications and Information Submitting a Service RequestViii Procedure Recovering the Password for the root User AccountAt the prompt, enter /root/.security/unimmunize.sh Recovering the Password for the mpxadmin AccountAt the prompt, enter /root/.security/immunize.sh Click Log out Click Upload Certificates Click Certificate Management Click Disable SSLClick Certificate Management Click Enable SSL Openssl -in file1.crt -inform DER -out file2.crtClick Certificate Management Click Generate CSRs Troubleshooting a Failed Ldap Log On AttemptClick View Logs Backing Up Data, Archiving Data, Restoring Data, Backing Up DataRestoring Data Archiving DataMpxsys stop OL-11303-01 Tips for Failed Calls Common Telephone Issues Cisco Unified MeetingPlace ExpressEventlog -bmmddhhmm -emmddhhmm Undetected Key PressesDropped Calls Failed Incoming CallsDead Air During Calls Click System Configuration Click Call ConfigurationDropped Packets Click Audio Parameters Unable to Call OutOL-11303-01 Exception Codes Recommended Action Code Dec Hex Severity Display Text CommentsWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Module Numbers Internal Error Module Number System Component DescriptionImcclasssdbstester Before You Begin Swapping Out a Disk DriveSwapping Out a Disk Drive on a Cisco MCS File LocationsLocation Description Troubleshooting a Licensing Error ProblemTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2