Cisco Systems OL-11303-01 manual N T E N T S

C O N T E N T S

Preface i
Purpose	i
Audience	i
Organization		ii
Related Documentation			ii
Conventions		iii
Obtaining Documentation			iii
Cisco.com		iii
Product Documentation DVD				iv
Ordering Documentation iv
Documentation Feedback			iv
Cisco Product Security Overview				iv
Reporting Security Problems in Cisco Products v
Product Alerts and Field Notices				v
Obtaining Technical Assistance				vi

Cisco Technical Support & Documentation Website vi

Submitting a Service Request vii

Definitions of Service Request Severity vii

		Obtaining Additional Publications and Information		vii
		Troubleshooting Access Issues for the Cisco Unified MeetingPlace Express System
C H A P T E R 1					1-1
		Recovering the Password for the root User Account		1-1
		Recovering the Password for the mpxadmin Account		1-2
		Recovering the System Administrator Password Used in the End-User Interface and the Administration
		Console 1-3
		Accessing the System after Uploading the Wrong SSL Certificate or Key 1-4
		Troubleshooting a Failed LDAP Log On Attempt 1-5
		Backing Up, Archiving, and Restoring Data in Cisco Unified MeetingPlace Express
C H A P T E R 2					2-1
		Backing Up Data	2-1
		Archiving Data	2-2
		Restoring Data	2-2
			Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2
	OL-11303-01					v