Cisco Systems OL-11303-01 manual Module Numbers

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Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express

Module Numbers

Module Numbers

Some Cisco Unified MeetingPlace Express error messages refer to a module number but do not give the name of the corresponding system component.

The following is an example of an error message:

11/11 15:13:37.13 MAJ 0x70041 0/2, "siupdown.cc", 265 (0x8, 0, 0, 0) Restarting due to software module failure, module = 8

In the second line of this example, it says module = 8, which, based on Table 4-2, indicates that the error was caused by the Telephone User Interface.

Table 4-2converts the module numbers to system component names.

 

 

Table 4-2

Module Numbers and Names

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Internal

 

 

 

 

 

 

 

 

Error

 

Module

 

 

 

 

 

 

Number

System Component

Number

Description

 

 

 

 

 

 

 

 

0

IMC_CLASS_NULL

0

 

 

 

 

 

 

 

 

 

1024

IMC_CLASS_COMMON

1

Common functions

 

 

 

 

 

2048

IMC_CLASS_SIM

2

System Integrity Manager (SIM)

 

 

 

 

 

3072

IMC_CLASS_CP

3

Call processing

 

 

 

 

 

4096

IMC_CLASS_SM

4

Switch manager

 

 

 

 

 

5120

IMC_CLASS_CS

5

Conference scheduler = ERC_BAD

 

 

 

 

 

6144

IMC_CLASS_WS

6

Workstation server

 

 

 

 

 

7168

IMC_CLASS_EXC

7

Exception handler (in SIM)

 

 

 

 

 

8192

IMC_CLASS_VUI

8

Telephone user interface

 

 

 

 

 

9216

IMC_CLASS_DB

9

The database server

 

 

 

 

 

10240

IMC_CLASS_VUI_TESTER

10

TUI tester program

 

 

 

 

 

11264

IMC_CLASS_TRACE

11

SIM trace server

 

 

 

 

 

12288

IMC_CLASS_WF

12

Workstation front end

 

 

 

 

 

13312

IMC_CLASS_UTIL

13

Any command line utility

 

 

 

 

 

14336

IMC_CLASS_LSH

14

Shell facility

 

 

 

 

 

15360

IMC_CLASS_DBQ

15

Database query server

 

 

 

 

 

16384

IMC_CLASS_EMAIL_MSG

16

Class to support an error range

 

 

 

 

 

17408

IMC_CLASS_SNMPD

17

Class to support SNMP daemon control

 

 

 

 

 

18432

IMC_CLASS_PO

18

Post office server

 

 

 

 

 

19456

IMC_CLASS_PO_TESTER

19

Post office server tester program

 

 

 

 

 

20480

IMC_CLASS_SIM_MU

20

Multi-unit SIM session control

 

 

 

 

 

21504

IMC_CLASS_FAXGW

21

Fax gateway

 

 

 

 

 

22528

IMC_CLASS_WEBGW

22

Web publisher (overlaps with pegs)

 

 

 

 

 

22528

IMC_CLASS_PEGS

22

Peg server (part of SIM)

 

 

 

 

 

23552

IMC_CLASS_SDBS

23

Shadow database server

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-11303-01

 

 

 

 

4-7

 

 

 

 

 

 

 

Image 37
Contents Text Part Number OL-11303-01 Corporate HeadquartersPage Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Audience PurposeRelated Documentation OrganizationEnd User Help Obtaining Documentation ConventionsConvention Description BoldCisco Product Security Overview Documentation FeedbackProduct Alerts and Field Notices Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceObtaining Additional Publications and Information Submitting a Service RequestViii Procedure Recovering the Password for the root User AccountAt the prompt, enter /root/.security/unimmunize.sh Recovering the Password for the mpxadmin AccountAt the prompt, enter /root/.security/immunize.sh Click Log out Click Certificate Management Click Enable SSL Click Certificate Management Click Disable SSLOpenssl -in file1.crt -inform DER -out file2.crt Click Upload CertificatesClick Certificate Management Click Generate CSRs Troubleshooting a Failed Ldap Log On AttemptClick View Logs Backing Up Data, Archiving Data, Restoring Data, Backing Up DataRestoring Data Archiving DataMpxsys stop OL-11303-01 Tips for Failed Calls Common Telephone Issues Cisco Unified MeetingPlace ExpressEventlog -bmmddhhmm -emmddhhmm Undetected Key PressesDropped Calls Failed Incoming CallsDead Air During Calls Click System Configuration Click Call ConfigurationDropped Packets Click Audio Parameters Unable to Call OutOL-11303-01 Exception Codes Recommended Action Code Dec Hex Severity Display Text CommentsWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Module Numbers Internal Error Module Number System Component DescriptionImcclasssdbstester Before You Begin Swapping Out a Disk DriveSwapping Out a Disk Drive on a Cisco MCS File LocationsLocation Description Troubleshooting a Licensing Error ProblemTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2