Cisco Systems OL-11303-01 manual 458916 0x700A4

Page 35

Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express

Exception Codes

Table 4-1

Important Exception Codes in Cisco Unified MeetingPlace Express (continued)

 

 

 

 

 

Code

Code

 

 

 

(Dec)

(Hex)

Severity

Display Text

Comments

 

 

 

 

 

458916

0x700A4

MAJOR

System crashed: restarted by the

Alarm generated as the system

 

 

 

integrity manager.

comes back up; triggered by a

 

 

 

 

flag set during a reboot

 

 

 

 

initiated by the system

 

 

 

 

integrity manager (SIM).

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

1572903

0x180027

INFO

CPGS: Too many conference

The cumulative number of

 

 

 

participants; can’t create voice

guest participants in a meeting

 

 

 

file.

has exceeded the system’s

 

 

 

 

ability to store name

 

 

 

 

recordings for that meeting.

 

 

 

 

The user name is not being

 

 

 

 

recorded. This normally

 

 

 

 

happens only during stress

 

 

 

 

testing.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

1572914

0x180032

MINOR

CPGS: No space available for

Start of recording failed due to

 

 

 

recording

lack of disk space.

 

 

 

 

Recommended Action:

 

 

 

 

Purge old recordings.

 

 

 

 

 

2097190

0x200026

WARN

NMPAgent received late

The telephony or scheduling

 

 

 

response (class=##, code=##)

part of the system is running

 

 

 

 

very slow, possibly due to

 

 

 

 

overload.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

2162708

0x210014

MINOR

POC: Invalid email address for

The meeting scheduler does

 

 

 

scheduler (##)

not have a valid e-mail

 

 

 

 

address; cannot send e-mail to

 

 

 

 

that user. ## is the unique user

 

 

 

 

ID of the scheduler.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

2162710

0x210016

WARN

POC: E-mail not sent. Client is

E-mail rejected by e-mail

 

 

 

not authenticated.

exchanger due to

 

 

 

 

authentication failure. Likely

 

 

 

 

an SMTP configuration

 

 

 

 

problem.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

 

OL-11303-01

4-5

 

 

 

Image 35
Contents Text Part Number OL-11303-01 Corporate HeadquartersPage Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Audience PurposeEnd User Help OrganizationRelated Documentation Bold ConventionsObtaining Documentation Convention DescriptionCisco Product Security Overview Documentation FeedbackProduct Alerts and Field Notices Reporting Security Problems in Cisco ProductsCisco Technical Support & Documentation Website Obtaining Technical AssistanceObtaining Additional Publications and Information Submitting a Service RequestViii Procedure Recovering the Password for the root User AccountAt the prompt, enter /root/.security/immunize.sh Recovering the Password for the mpxadmin AccountAt the prompt, enter /root/.security/unimmunize.sh Click Log out Click Upload Certificates Click Certificate Management Click Disable SSLClick Certificate Management Click Enable SSL Openssl -in file1.crt -inform DER -out file2.crtClick Certificate Management Click Generate CSRs Troubleshooting a Failed Ldap Log On AttemptClick View Logs Backing Up Data, Archiving Data, Restoring Data, Backing Up DataRestoring Data Archiving DataMpxsys stop OL-11303-01 Tips for Failed Calls Common Telephone Issues Cisco Unified MeetingPlace ExpressEventlog -bmmddhhmm -emmddhhmm Undetected Key PressesDropped Calls Failed Incoming CallsDropped Packets Click System Configuration Click Call ConfigurationDead Air During Calls Click Audio Parameters Unable to Call OutOL-11303-01 Exception Codes Recommended Action Code Dec Hex Severity Display Text CommentsWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Module Numbers Internal Error Module Number System Component DescriptionImcclasssdbstester Before You Begin Swapping Out a Disk DriveSwapping Out a Disk Drive on a Cisco MCS File LocationsLocation Description Troubleshooting a Licensing Error ProblemTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2