Cisco Systems OL-11303-01 manual Code Dec Hex Severity Display Text Comments, Recommended Action

Page 32

Chapter 4 Exception Codes and Module Numbers Used in Cisco Unified MeetingPlace Express

Exception Codes

Table 4-1

Important Exception Codes in Cisco Unified MeetingPlace Express

 

 

 

 

 

Code

Code

 

 

 

(Dec)

(Hex)

Severity

Display Text

Comments

 

 

 

 

 

131157

0x20055

MAJOR

Time has been set backwards.

The system clock has been set

 

 

 

Some resource reservations may

back to at least the previous

 

 

 

be lost.

month since the last time the

 

 

 

 

Cisco Unified MeetingPlace

 

 

 

 

Express application was

 

 

 

 

running. This can result in loss

 

 

 

 

of some resource reservation

 

 

 

 

records.

 

 

 

 

Recommended Action:

 

 

 

 

Verify the system clock.

 

 

 

 

Always shut down the Cisco

 

 

 

 

Unified MeetingPlace Express

 

 

 

 

application before changing

 

 

 

 

the clock.

 

 

 

 

 

131192

0x20078

MAJOR

The CS is behind ## seconds.

The conference management

 

 

 

Conf ##, Next Event ##, Time ##

software has fallen behind

 

 

 

 

processing conference life

 

 

 

 

cycle events. This can indicate

 

 

 

 

the system is overloaded. It

 

 

 

 

can be a normal result of a

 

 

 

 

system being down for a while.

 

 

 

 

Repeated alarms about a

 

 

 

 

failure to catch up may

 

 

 

 

indicate a software defect.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

131198

0x2007E

INFO

No ports left to extend meeting.

The Cisco Unified

 

 

 

Erc ##,Now ##, Length ##, Ports

MeetingPlace Express system

 

 

 

##

was unable to extend a

 

 

 

 

meeting due to lack of

 

 

 

 

available voice ports.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

196686

0x3004E

MINOR

Too many conference events.

Probably indicates too many

 

 

 

Next event = ##, Conf = ##, Max

people entering or leaving a

 

 

 

events = ##

meeting at the same time,

 

 

 

 

overloading the ability of the

 

 

 

 

Cisco Unified MeetingPlace

 

 

 

 

Express system to queue up

 

 

 

 

entry or exit announcements.

 

 

 

 

Recommended Action:

 

 

 

 

No action required.

 

 

 

 

 

Troubleshooting Guide for Cisco Unified MeetingPlace Express Release 1.2

4-2

OL-11303-01

 

 

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Contents Corporate Headquarters Text Part Number OL-11303-01Page Copyright 2005-2006 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting a Licensing Error Problem Purpose AudienceEnd User Help OrganizationRelated Documentation Conventions Obtaining DocumentationConvention Description BoldDocumentation Feedback Cisco Product Security OverviewReporting Security Problems in Cisco Products Product Alerts and Field NoticesObtaining Technical Assistance Cisco Technical Support & Documentation WebsiteSubmitting a Service Request Obtaining Additional Publications and InformationViii Recovering the Password for the root User Account ProcedureAt the prompt, enter /root/.security/immunize.sh Recovering the Password for the mpxadmin AccountAt the prompt, enter /root/.security/unimmunize.sh Click Log out Click Certificate Management Click Disable SSL Click Certificate Management Click Enable SSLOpenssl -in file1.crt -inform DER -out file2.crt Click Upload CertificatesTroubleshooting a Failed Ldap Log On Attempt Click Certificate Management Click Generate CSRsClick View Logs Backing Up Data Backing Up Data, Archiving Data, Restoring Data,Archiving Data Restoring DataMpxsys stop OL-11303-01 Common Telephone Issues Cisco Unified MeetingPlace Express Tips for Failed CallsUndetected Key Presses Eventlog -bmmddhhmm -emmddhhmmFailed Incoming Calls Dropped CallsDropped Packets Click System Configuration Click Call ConfigurationDead Air During Calls Unable to Call Out Click Audio ParametersOL-11303-01 Exception Codes Code Dec Hex Severity Display Text Comments Recommended ActionWarn 196953 0x30159 458916 0x700A4 2162712 0x210018 Internal Error Module Number System Component Description Module NumbersImcclasssdbstester Swapping Out a Disk Drive Before You BeginFile Locations Swapping Out a Disk Drive on a Cisco MCSTroubleshooting a Licensing Error Problem Location DescriptionTroubleshooting a Problem with the Web Page Not Coming Up D E IN-2