Radio Shack 43-3704 owner manual Troubleshooting, Symptom Suggestion

Page 71

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first

 

Symptom

Suggestion

 

 

 

 

 

 

 

 

 

 

• Make sure the AC adapter is plugged into the

 

 

 

 

The CHARGE LED won’t

base and wall outlet.

 

 

 

• Make sure the handset is properly seated in the

 

 

 

 

illuminate when the handset

 

 

 

is placed in the cradle.

cradle.

 

 

 

• Make sure the charging contacts on the handset

 

 

 

 

 

 

 

 

 

are clean.

 

 

 

 

• Move the handset and/or base to a different

 

 

 

 

 

location away from and/or scratchy metal

 

 

 

The audio sounds weak.

objects or appliances and try again.

 

 

 

 

• Make sure that you are not too far from the

 

 

 

 

base.

 

 

 

 

• Check both ends of the base telephone line

 

 

 

 

 

cord.

 

 

 

 

• Make sure the AC adapter is plugged into the

 

 

 

 

base and wall outlet.

 

 

 

 

• Disconnect the AC adapter for a few minutes,

 

 

 

 

and then reconnect it.

 

 

 

Can’t make or receive calls.

• De-register the handset (see “De-register the

 

 

 

 

Handset” on page 30) and register the handset

 

 

 

 

(see “Register the Handset to the Base” on

 

 

 

 

page 50).

 

 

 

 

• Make sure that you are not too far from the

 

 

 

 

base.

 

 

 

 

• If an outside call is already established, you

 

 

 

 

cannot make another outside call.

 

 

 

 

 

 

 

• Charge the batteries in the handset for 15-20

 

 

 

 

 

hours by placing the handset on the base or

 

 

 

 

charging cradle.

 

 

 

 

• The handset may be too far away from the base

 

Troubleshooting

 

The handset doesn’t ring or

unit.

 

 

 

 

 

 

• Place the base unit away from appliances or

 

 

 

receive a page.

metal objects.

 

 

 

 

 

 

 

 

 

• De-register the handset (see “De-register the

 

 

 

 

Handset” on page 30) and register the handset

 

 

 

 

(see “Register the Handset to the Base” on

 

 

 

 

page 50).

 

 

 

Unavailable appears in

• Make sure that another handset is not in use,

 

 

 

 

the display.

and try the phone again.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Contents 43-3704 Contents Introduction FCC Statement InformationSurge Protection Important Safety Instructions Important Caller ID Information Read this Before InstallationSelecting a Location InstallationOn a Wall Plate or Wall On a Desk TopBase downward to secure it CONNECTING/CHARGING the Battery Pack Recharging the Battery PackInstallation To remove the beltclip Installing a BeltclipUsing a Headset To attach the beltclipAnimation Displays Example of the standby mode displayDisplay and Icons Soft KEY Function Talk modeMain Menu Options Default SettingsUsing DirectLink Mode Setting Menu OptionsDirectLink Mode Using the InterfaceConfirmation tone, and DirectLink Handset SetupUsing Room Monitor Room MonitorSelecting a Ringer Tone Selecting a Ringer VolumePress the OK soft key. You will hear a confirmation tone Distinctive Ringer Setup Setting the True Banner Setting the AutoTalkSetting the Anykey Answer Selecting a Language Setting the Key Touch ToneSetting Room Monitor Setting the Animation ScreenSetting the Ring Time Answering System SetupSetting a PIN Code Setting the Record Time Turning the message alert tone off from a remote location Setting the Language of your Answering SystemTurning the message alert tone off by pressing any key Setting Day and Time Global SetupSetting the Call Screen Setting the Area Code Setting Cidcw Caller ID on Call WaitingSetting the Dial Mode Making a Call Using Your PhoneFrom the handset DE-REGISTER the HandsetReceiving a Call From the Handset SpeakerphonePlacing a Call on Hold Switching to the Handset Speakerphone During a CallHanging UP Call WaitingStoring a Redial Record Deleting a Redial RecordDo not Disturb DND Adjusting the Handset Earpiece and Speaker VolumeTravelling OUT-OF-RANGE Tone Dialing Switch OverPrivacy Mode Mute MicrophoneConferencing Joining a Conference CallConferencing with one outside line Conferencing with 2 outside linesFind Handset Flash and Call WaitingStoring Phone Numbers NAMES, Distinctive Rings Speed Dial PhonebookSpeed Dial appears. Press Steps for Entering Names and Special CharactersIf you make a mistake while entering a name Viewing the PhonebookTo hang up press END Making Calls Using the PhonebookSpeed Dialing To finish the viewing operation, pressEditing the Stored Data Editing or Erasing a DataDeleting the Stored Data Copying Phonebook LocationsTesting Stored Emergency Numbers Caller ID and Cidcw Caller ID on Call Waiting Caller IDViewing the Caller ID List Calling a party from the Caller ID list Using the Caller ID Message ListDeleting Information from the Caller ID List Deleting all Caller ID names/ numbersStoring Caller ID messages in the Phonebook Long Distance calls and Area Code Setting/CancellationViewing the Caller ID List on Call Waiting Deluxe Features Register the Handset to the Base Expanding Your PhoneDual Handset Expandability DirectLink call Using the Directlink ModeINTERCOM/CALL Transfer Feature From handset to handset Call Transfer FeatureIntercom Expanding Your Phone Integrated Answering Device FeaturesRecording a personal outgoing message Greeting Setting your outgoing message GreetingSetting UP Your Answering System Ô Pre-recorded messageDeleting an outgoing message Adjusting the Speaker Volume LevelChoosing between the two outgoing messages REPEAT/SELECT until you hear the correct hour setting Answering System SettingsSetting the Time LED stops flashing when all new messages are played backSetting the ring time Setting a PIN codePress CLOCK/MENU three times Selecting the message record timePress SET Confirmation tone sounds, the system Announce only featureSetting the message alert Selecting the language To screen an incoming call, do the steps as follows Setting the call screenScreening a call From the baseFrom the handset Using Your Answering SystemTo cancel the call screen, press END Playing your messagesRepeating a message To maintain maximum record time, delete the old messages. Ô Skipping a messageDeleting a message System returns to standby Voice memoRecording a conversation Remote Operation Remote access away from homeFunction Remote access with the handset ∅/4 Deleting a Message Stop Operation Ô Remote Key FunctionSymptom Suggestion TroubleshootingKeep the handset away from microwave ovens Care Service and RepairPage Memo Fort Worth, Texas RadioShack Corporation
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