Maintenance
Troubleshooting
Use the table below to troubleshoot minor power system installation and operational problems. If you still cannot solve a problem, contact your local Powerware DC product representative for assistance.
Problem | Possible Cause/s | Required Action |
All rectifiers are off | AC power to the system is off | Restore AC power. |
(no LEDs on) and | and the batteries are fully |
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SM45 display is blank | discharged or disconnected. |
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Green LED of one or | AC power to rectifier(s) off or | Restore AC power. |
more rectifiers is off | one or more phases are off |
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| Rectifier is not fully inserted. | Check that the rectifier is fully |
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| inserted. |
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| Internal rectifier fault | Remove the rectifier and insert |
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| another one in the same slot. |
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| If the second rectifier operates |
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| normally, the first rectifier is |
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| faulty and must be returned to |
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| your local Powerware DC |
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| product representative. |
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Rectifier red LED on | Very low AC voltage or AC | Check the AC supply. The |
| supply failed | power system will return to |
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| normal operation when the AC |
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| supply has returned to within its |
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| specified AC input voltage |
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| range. See Appendix C. |
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| AC overvoltage | None. The power system will |
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| return to normal operation when |
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| the AC supply has returned to |
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| within its specified AC input |
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| voltage range, as specified in |
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| Appendix C. |
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| Rectifier shut down | Check if a rectifier has in fact |
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| been shut down, using DCTools. |
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| If yes, turn on the rectifier using |
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| DCTools. |
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| Rectifier(s) failed | Use DCTools to determine if a |
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| rectifier has failed or has been |
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| shut down. |
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| If a rectifier has failed, replace it. |
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| If a rectifier has been shut down, |
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| refer to required action for |
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| Rectifier Shut Down. |
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| DC overvoltage | Remove and |
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| after approximately 5 seconds. |
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