Avaya 4612 manual Abbreviated Dialing AD, Account, Automatic Callback

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Abbreviated Dialing (AD)

Abbreviated Dialing (AD)

The Abbreviated Dialing (AD) feature lets you press a Line/Feature button to automatically dial a stored telephone number, inside extension or Feature Access Code.

To find the AD buttons on your phone use Button View on your softkey menu (select BtnVu from the display menu, then press the Line/Feature button you want to check). If available on your phone, you may also use the Stored Number feature to review your AD numbers.

To program a Line/Feature button for abbreviated dialing, see the “Program Abbreviated Dialing” feature later in this chapter.

Placing an Abbreviated Dialing call

Press the Line/Feature button programmed to dial the number or extension you want to call.

Your call is dialed automatically.

Account

The Account feature allows users to enter Call Detail Recording (CDR) account codes. CDR account codes allow your phone system to associate and track calls according to a particular project or account number.

Automatic Callback

The Automatic Callback feature sends your phone a priority ring, indicating the previously busy or unanswered extension you dialed is now available. Note that if you initiate call forwarding after activating Automatic Callback, returned calls (callbacks) are not forwarded, and ring at your phone.

Automatically placing another call to an extension that was busy or did not answer, or in response to a returned call waiting ringback tone

1.During a call attempt, press the Menu button, then press the softkey below AutCB.

Three tones indicate Automatic Callback is active.

Issue 1 July 2001 5-3

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Contents Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal NoticesAcknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July About This Document Issue Date How to Use This DocumentPurpose Intended AudienceDocument Organization Conventions Used Symbolic ConventionsRelated Documentation/Training Typographic ConventionsAbout This Document Issue 1 July IP Telephone Description Introduction4612 IP Phone Page Page 4Issue 1 July Using Programmable Buttons2 Programmable Line/Feature ButtonsUsing the Display Screen Page Using the Display Screen3 Call-Handling Display ModeUpper Display Line Display Menu Mode Lower Display Line Line/Feature Button InformationCall Information Navigating Display Menus 4Issue 1 July Conference Call Handling Features4Adding another party to a call Current call is placed on hold and you hear a dial toneAdding a held call to the current call HoldDropping the last person added to the conference call Placing a call on holdRedial MuteSpeakerphone Preventing the other person on the line from hearing youChanging from the speakerphone to the handset Speaker/Mute indicator above the Speaker button goes offTurning the speaker on during a call Turning the speaker off during a callSending a call to another telephone Transfer6Issue 1 July Accessing IP Telephone Features IP Telephone FeaturesDefinity Features Feature ListAccount Abbreviated Dialing ADAutomatic Callback Placing an Abbreviated Dialing callViewing the feature programmed on a Line/Feature button Canceling Automatic CallbackLine/Feature button assignment or telephone number displays Automatic IntercomCall Display Canceling Call ForwardingCall Forwarding Temporarily sending your calls to another phoneCall Pickup and Directed Call Pickup Call ParkParking a call at your extension Retrieving a parked call from another extensionUsing the Directory feature ConsultDirectory Exclusion Drop a Person from a Conference CallGroup Paging Hands Free Answer on IntercomUsing the Inspect feature Headset On/OffInspect Internal Auto Answer Hands Free Canceling Internal Auto AnswerLeave Word Calling Answering internal calls automaticallyMessage Indicator light at the extension called goes on Canceling a Leave Word Calling messageSpeaker indicator light activates Pause During Abbreviated DialingPriority Calling Program Abbreviated DialingPlacing a priority call Message Enter number displays ProgThen Message Change number? Yes=1 No=2 displaysPress 1 . The message Enter ReleasePress 2 . The message Press Button to program displaysRinger Off Self-AdministrationTurning the ringer off Turning the ringer back onNext four features GrpPg for Group Page SAC for Display reverts to the first Select Feature menu Display confirms the button has not been reprogrammedMessage Button Programmed displays Canceling send all calls Confirmation tone indicates coverage cancellationSend All Calls Stored Number View TimerViewing elapsed time hours, minutes, seconds Associated telephone number displaysWhisper Page Answer Whisper Page ActivateAnswering a Whisper Page call Whisper Page OffRetrieving Voice Messages Message RetrievalTo retrieve a message by dialing the voice mail system 2Issue 1 July Interpreting Ringer Tones IP Telephone Management FeaturesFeedback Handset Tones Meaning Interpreting Indicator Lights Personalizing Your Telephones Ringing PatternSelecting a personalized ringing pattern Testing Your Phone Testing the telephones lights and displayLights and display return to normal operation IP Telephone-Compatible Headsets Using a Headset or Specialized HandsetOperating a Headset IP Telephone-Compatible Specialized HandsetsBasic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP TelephonePower cycling the phone 6Issue 1 July

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