Avaya 4612 manual Resetting and Power Cycling the IP Telephone, Resetting your phone

Resetting and Power Cycling the IP

Telephone

Reset your IP Telephone when other Troubleshooting suggestions do not correct the problem. Use a Power Cycle with the approval of your System Administrator only when a reset does not resolve the problem.

Resetting your phone

This basic reset procedure should resolve most problems.

1.Press Hold.

2.Using the dial pad, press the following keys in sequence: 73738# The display shows the message "Reset values? * = no # = yes."

3.Choose one of the following:

If you want to

Reset the phone without resetting any assigned values

Reset the phone and any previously assigned (programmed) values

(Use this option only if your phone has programmed, static values)

Then

Press * (asterisk).

A confirmation tone sounds and the display prompts "Restart phone? * = no # = yes."

Press # (the pound key).

The display shows the message "Resetting values" while your IP Telephone resets its programmed values, such as the IP address, to its default values, and re-establishes the connection to the server. The display then prompts "Restart phone? * = no # = yes."

4.Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

NOTE:

Any reset/restart of your phone may take a few minutes.

9-4Issue 1 July 2001