Consult
Picking up a call for someone in your office using
Directed Call Pickup
1.If your System Administrator has programmed one of the Line/Feature buttons to represent Directed Call Pickup, press that button,
or
Dial the Directed Call Pickup Access Code.
2.Dial the extension for which you want to pick up a call.
The extension called stops ringing and you are connected to the call for pickup.
Consult
The Consult feature allows a covering user, after answering a coverage call, to call the principal (the party called) for private consultation. Activating the Consult feature places the caller on hold and establishes a private connection between the principal and the covering user. The covering user may then add the caller to the conversation, transfer the call to the principal, or return to the caller.
Directory
The Directory feature allows you to search a stored list of telephone numbers by keying in the name of the person whose number you want using the dial pad. Initially, your directory will be set up by your telephone system administrator to include only those phones that are part of your telephone system.
Using the Directory feature
1.Press the Menu button, then press the softkey below Dir, or
If Directory is not available on your display, press the Line/Feature button your System Administrator has programmed for the Directory.
2.Use the dial pad to key in the name of the person whose number you want to look up. Use this format: last name, comma (use the * key), first name or initial. For example, to look up the Tom Smith's name, press the following number keys: 76484*8.
The top display line shows your entry. The bottom line displays the results of the directory search. If no match is found, the message "No Match - Try Again" displays.
3.To scroll through the Directory, press the Right Arrow display control button.
Issue 1 July 2001