Avaya 4612 manual Release, Press 1 . The message Enter, Press 2 . The message Press

Page 45

Release

A three-beep confirmation tone indicates the AD number has been stored and the message "Number saved" displays for one second; then the message "Change label? Yes=1 No=2" displays.

7. Choose one of the following options:

If you want to	Then
Change the label for the softkey	Press 1. The message "Enter
	label" displays. Proceed to Step
	8.
Keep the existing label	Press 2. The message "Press
	button to program" displays.
	Proceed to Step 10.

8.Use the dial pad to enter a label of up to five characters. Pressing a dial pad key once enters the first letter associated with that key; to enter a different letter on that key, press the key repeatedly until the desired letter appears on the display. When the next letter you want for the label is on the same dial pad key, press * to advance to the next space. For example, to program the label "TED," press 8 (T), then 3 twice (E), then *, then 3 once

(D).

9.Press the # button to save the label.

A three-beep confirmation tone indicates the AD label has been stored. Three messages display in succession: "Label saved" displays for one second; followed by "Hang up to update display" for two seconds, then "Press button to program" displays.

10.To end programming, hang up by pressing the Spkr button or lifting and replacing the handset.

11.Repeat Steps 1 through 10 to program additional AD buttons and labels.

Release

The Release feature allows an agent on an ACD (Automated Call Dialing) call to be released from that call. This feature is used in conjunction with other ACD features.

Issue 1 July 2001 5-15

Image 45

Contents Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal NoticesAcknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July About This Document Issue Date How to Use This DocumentPurpose Intended AudienceDocument Organization Conventions Used Symbolic ConventionsRelated Documentation/Training Typographic ConventionsAbout This Document Issue 1 July IP Telephone Description Introduction4612 IP Phone Page Page 4Issue 1 July Using Programmable Buttons2 Programmable Line/Feature ButtonsUsing the Display Screen Page Using the Display Screen3 Call-Handling Display ModeUpper Display Line Display Menu Mode Lower Display Line Line/Feature Button InformationCall Information Navigating Display Menus 4Issue 1 July Conference Call Handling Features4Adding another party to a call Current call is placed on hold and you hear a dial toneAdding a held call to the current call HoldDropping the last person added to the conference call Placing a call on holdRedial MuteSpeakerphone Preventing the other person on the line from hearing youChanging from the speakerphone to the handset Speaker/Mute indicator above the Speaker button goes offTurning the speaker on during a call Turning the speaker off during a callSending a call to another telephone Transfer6Issue 1 July Accessing IP Telephone Features IP Telephone FeaturesDefinity Features Feature ListAccount Abbreviated Dialing ADAutomatic Callback Placing an Abbreviated Dialing callViewing the feature programmed on a Line/Feature button Canceling Automatic CallbackLine/Feature button assignment or telephone number displays Automatic IntercomCall Display Canceling Call ForwardingCall Forwarding Temporarily sending your calls to another phoneCall Pickup and Directed Call Pickup Call ParkParking a call at your extension Retrieving a parked call from another extensionUsing the Directory feature ConsultDirectory Exclusion Drop a Person from a Conference CallGroup Paging Hands Free Answer on IntercomUsing the Inspect feature Headset On/OffInspect Internal Auto Answer Hands Free Canceling Internal Auto AnswerLeave Word Calling Answering internal calls automaticallyMessage Indicator light at the extension called goes on Canceling a Leave Word Calling messageSpeaker indicator light activates Pause During Abbreviated DialingPriority Calling Program Abbreviated DialingPlacing a priority call Message Enter number displays ProgThen Message Change number? Yes=1 No=2 displaysPress 1 . The message Enter ReleasePress 2 . The message Press Button to program displaysRinger Off Self-AdministrationTurning the ringer off Turning the ringer back onNext four features GrpPg for Group Page SAC for Display reverts to the first Select Feature menu Display confirms the button has not been reprogrammedMessage Button Programmed displays Canceling send all calls Confirmation tone indicates coverage cancellationSend All Calls Stored Number View TimerViewing elapsed time hours, minutes, seconds Associated telephone number displaysWhisper Page Answer Whisper Page ActivateAnswering a Whisper Page call Whisper Page OffRetrieving Voice Messages Message RetrievalTo retrieve a message by dialing the voice mail system 2Issue 1 July Interpreting Ringer Tones IP Telephone Management FeaturesFeedback Handset Tones Meaning Interpreting Indicator Lights Personalizing Your Telephones Ringing PatternSelecting a personalized ringing pattern Testing Your Phone Testing the telephones lights and displayLights and display return to normal operation IP Telephone-Compatible Headsets Using a Headset or Specialized HandsetOperating a Headset IP Telephone-Compatible Specialized HandsetsBasic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP TelephonePower cycling the phone 6Issue 1 July

Related manuals

Manual 86 pages 56.13 Kb