Avaya Call Forwarding: Features and Instructions for Your Phone System

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Call Display

Call Display

The Call Display feature initiates a call to the phone extension or number shown on the display screen. The number displayed could be from a Leave Word Calling (LWC) message, or a number you retrieved using the directory feature.

Call Forwarding

The Call Forwarding feature lets you redirect all calls to your phone to another extension or an outside number. Because this feature may operate differently among customers, check your office procedures for call forwarding before performing the procedures below. Call forwarding must be disabled to resume call pickup at your phone.

Temporarily sending your calls to another phone

1.If your System Administrator has programmed one of the Line/Feature buttons to represent Call Forwarding, press that button to initiate call forwarding,

or

Dial the Call Forward Access Code with the phone off-hook.

2.Dial the extension or number to which calls should be sent.

3.Hang up.

When Call Forwarding has been activated, the Line indicator light is on and you may hear a brief ring-ping tone as each call is forwarded.

Canceling Call Forwarding

1.If your System Administrator has programmed one of the Line/Feature buttons to represent Call Forwarding, press that button,

or

Dial the Call Forward Cancel Access Code with the phone off-hook.

The Line indicator light goes off and you hear a confirmation tone; your calls will now ring at your phone.

Issue 1 July 2001 5-5

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Contents Definity Page Copyright 2001, Avaya, Inc All Rights Reserved Copyright and Legal NoticesAcknowledgment Contents Call Handling Features Contents Retrieving Voice Messages IP Telephone Management Features Vi Issue 1 July Intended Audience Issue Date How to Use This DocumentAbout This Document PurposeDocument Organization Typographic Conventions Symbolic ConventionsConventions Used Related Documentation/TrainingAbout This Document Issue 1 July 4612 IP Phone IP Telephone DescriptionIntroduction Page Page 4Issue 1 July Using the Display Screen Using Programmable Buttons2Programmable Line/Feature Buttons Page Upper Display Line Using the Display Screen3Call-Handling Display Mode Call Information Display Menu ModeLower Display Line Line/Feature Button Information Navigating Display Menus 4Issue 1 July Current call is placed on hold and you hear a dial tone Call Handling Features4Conference Adding another party to a callPlacing a call on hold HoldAdding a held call to the current call Dropping the last person added to the conference callPreventing the other person on the line from hearing you MuteRedial SpeakerphoneTurning the speaker off during a call Speaker/Mute indicator above the Speaker button goes offChanging from the speakerphone to the handset Turning the speaker on during a callSending a call to another telephone Transfer6Issue 1 July Accessing IP Telephone Features IP Telephone FeaturesDefinity Features Feature ListPlacing an Abbreviated Dialing call Abbreviated Dialing ADAccount Automatic CallbackAutomatic Intercom Canceling Automatic CallbackViewing the feature programmed on a Line/Feature button Line/Feature button assignment or telephone number displaysTemporarily sending your calls to another phone Canceling Call ForwardingCall Display Call ForwardingRetrieving a parked call from another extension Call ParkCall Pickup and Directed Call Pickup Parking a call at your extensionDirectory Using the Directory featureConsult Hands Free Answer on Intercom Drop a Person from a Conference CallExclusion Group PagingInspect Using the Inspect featureHeadset On/Off Answering internal calls automatically Canceling Internal Auto AnswerInternal Auto Answer Hands Free Leave Word CallingPause During Abbreviated Dialing Canceling a Leave Word Calling messageMessage Indicator light at the extension called goes on Speaker indicator light activatesPlacing a priority call Priority CallingProgram Abbreviated Dialing Message Enter number displays ProgThen Message Change number? Yes=1 No=2 displaysButton to program displays ReleasePress 1 . The message Enter Press 2 . The message PressTurning the ringer back on Self-AdministrationRinger Off Turning the ringer offNext four features GrpPg for Group Page SAC for Message Button Programmed displays Display reverts to the first Select Feature menuDisplay confirms the button has not been reprogrammed Send All Calls Canceling send all callsConfirmation tone indicates coverage cancellation Associated telephone number displays TimerStored Number View Viewing elapsed time hours, minutes, secondsWhisper Page Answer Whisper Page ActivateAnswering a Whisper Page call Whisper Page OffTo retrieve a message by dialing the voice mail system Retrieving Voice MessagesMessage Retrieval 2Issue 1 July Interpreting Ringer Tones IP Telephone Management FeaturesFeedback Handset Tones Meaning Selecting a personalized ringing pattern Interpreting Indicator LightsPersonalizing Your Telephones Ringing Pattern Lights and display return to normal operation Testing Your PhoneTesting the telephones lights and display IP Telephone-Compatible Headsets Using a Headset or Specialized HandsetOperating a Headset IP Telephone-Compatible Specialized HandsetsBasic Troubleshooting TroubleshootingPage Page Resetting your phone Resetting and Power Cycling the IP TelephonePower cycling the phone 6Issue 1 July

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