Avaya 555-233-784 manual Navigating Application Screens, Phone/Exit, Options

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Navigating Application Screens

Navigating Application Screens

Your 4610SW IP Telephone uses a combination of Phone Feature buttons, Line/Feature buttons, and softkeys to allow you maximum flexibility in operating the phone and working with its applications. While reviewing this section, it may be helpful to refer to Figure 1: 4610SW IP Telephone on page 12.

Phone Feature buttons are used in the Phone application and appear on the face of the telephone around the dialpad. Phone buttons have an icon on the top of the button, to indicate the button’s function. These buttons provide mostly call-handling features like Transfer, Conference, Hold, or Redial.

Two additional phone Feature buttons available on the 4610SW are:

Phone/Exit (

- used to exit call server-based features and restore the Phone screen

to the display), and

 

Options (

- used to access the Options function to set certain phone parameters

and view phone/server/connection status and other information for troubleshooting).

The Page Right and Page Left buttons (

) (between the Phone/Exit and Options buttons)

are also considered phone buttons. Use them to move forward (Right Arrow) or backward (Left Arrow) from one display screen to another. These paging buttons work in conjunction with the

paging indicators ( ) you may see on an application screen. Paging indicators show that a screen has more than one page, and allow you to navigate forward and back through those additional pages.

To activate the function or feature represented by a phone button, simply press the appropriate button.

Line/Feature buttons ( ) appear on both sides of the display area. These buttons provide call appearances (Lines) and other call-related features (as administered by your System Administrator) in the Phone application. They also serve as application-specific buttons in the Call Log or other applications. For example, pressing a Line/Feature button in the Call Log application selects the corresponding entry, allowing you to take further action with your selection. When you enter text on a screen (for example, labeling a Speed Dial button), several Line/Feature buttons provide editing features like backspacing or hyphenation.

Here is an example of the difference between a Line/Feature button’s functionality in the Phone application versus other applications. To call someone from the Phone application, (the default display screen) you press the first Line/Feature (Call Appearance) button and dial your party.

But in the Call Log application, pressing the first Line/Feature button selects (highlights) the first call log entry and displays detail information about that call.

In addition to the call-related icons and features explained in Table 1, the icons and background display colors in Table 2 are associated with certain administrable features on the call server, and may appear on the display. Several features, such as flash, wink, and flutter, are associated with Call Center operations, and might not apply to many 4610SW users.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Intended Audience Issue Date and Change HistoryAbout This Guide OverviewHow to Use This Document Document OrganizationConventions Used Conference Symbolic ConventionsRelated Documentation Typographic ConventionsAbout This Guide 10 4610SW IP Telephone User Guide Introducing Your 4610SW IP Telephone Introduction4610SW IP Telephone 4610SW IP Telephone 4610SW IP Telephone Button/Feature Descriptions Callout Number Feature Name DescriptionIndicator Dialing Pad Indicator mutedNavigating Application Screens Phone/ExitOptions Feature is on/active Light Gray 4610SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4610SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4610SW Functionality Page Using Your 4610SW IP Telephone Call AppearancesMaking Calls Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last three numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Dialing a party using a Speed Dial buttonAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesConference HoldIcon on the current line changes to the Soft Hold icon Mute SpeakerCall is now active Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageExtension entry LoggingPage Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit. displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete. displays If you want toAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysDeleting All Entries from a Call Log Prompt Press Delete again to confirm. displaysEntries are removed. The Call Log’s Main screen displays Page Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options First of four Options Main screens displays Accessing the Options Main MenusSetting the Redial Option This is the default settingApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting Visual Alerting Personal Ringing OptionsFourth Options Main screen displays Viewing IP Address Status Status Screen Viewing OptionsViewing Miscellaneous Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Interface StatusFeature Button Labeling Changing the Display ContrastSecond Options Main screen displays Then Select Relabel Feature buttons Select View default labelsSelect Restore default labels Logging Off the 4610SW IP Telephone Feature Button Labeling screen re-displaysBackup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Setting the Automatic Backup Option Settings Saved During a BackupSetting changes from Disabled to Enabled Retrieving and Restoring Data from a Backup FileBackup/Restore Options 66 4610SW IP Telephone User Guide Selecting a Display Language FTP Password Input screen displays. The top display areaPrompts FTP Password No change is made and the FTP Settings Main screen lastSelect either Yes softkey Third Options Main screen redisplays Changing a Phone/PC Ethernet InterfacePage Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartContact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4610SW ApplicationsResetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide