Avaya 555-233-784 manual Resetting and Power Cycling the IP Telephone, Resetting Your Phone

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	Resetting and Power Cycling the IP Telephone

Problem/Symptom	Suggested Resolution (continued)

WEB ACCESS APPLICATION:
Pressing the Web softkey does not	Check with your LAN Administrator to determine if the
display a Web site.	Web server is not operating, if there are network
	connectivity problems, or other network problems.
Dialing from this application does	Your administrator must administer settings for the
not go through.	Enhanced Dialing feature beyond the defaults.
You cannot add an entry to the	You have 48 Speed Dial entries, the maximum allowed.
Speed Dial list.	You must delete at least one entry before adding a new
	entry.
OPTIONS:

No Options other than “View IP Settings” display.

Your administrator has turned off all user-settable options.

2 of 2

Resetting and Power Cycling the IP Telephone

Reset your IP telephone when other troubleshooting suggestions do not correct the problem or after being advised to do so by your System Administrator.

! CAUTION:

Use a Power Cycle only with the approval of your System Administrator and only when a reset does not resolve the problem. Power cycling may cause stored information such as options and settings to be lost.

Resetting Your Phone

This basic reset procedure should resolve most problems.

1.Press the Mute button.

2.Using the dial pad, press the following keys in sequence: 7 3 7 3 8 # The display shows the message “Reset values? * = no # = yes.”

Issue 4 November 2006 79

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Intended Audience Issue Date and Change HistoryAbout This Guide OverviewDocument Organization How to Use This DocumentConventions Used Conference Symbolic ConventionsRelated Documentation Typographic ConventionsAbout This Guide 10 4610SW IP Telephone User Guide Introduction Introducing Your 4610SW IP Telephone4610SW IP Telephone 4610SW IP Telephone Number Feature Name Description 4610SW IP Telephone Button/Feature Descriptions CalloutIndicator Dialing Pad Indicator mutedPhone/Exit Navigating Application ScreensOptions Feature is on/active Light Gray Phone Application 4610SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4610SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4610SW Functionality Page Call Appearances Using Your 4610SW IP TelephoneMaking Calls Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last three numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Dialing a party using a Speed Dial buttonAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesHold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageExtension entry LoggingPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit. displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete. displays If you want toAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysPrompt Press Delete again to confirm. displays Deleting All Entries from a Call LogEntries are removed. The Call Log’s Main screen displays Page Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options First of four Options Main screens displays Accessing the Options Main MenusThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Personal Ringing Options Setting Visual AlertingFourth Options Main screen displays Viewing IP Address Status Status Screen Viewing OptionsViewing Miscellaneous Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Interface StatusChanging the Display Contrast Feature Button LabelingSecond Options Main screen displays Select View default labels Then Select Relabel Feature buttonsSelect Restore default labels Logging Off the 4610SW IP Telephone Feature Button Labeling screen re-displaysDisplay prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Setting the Automatic Backup Option Settings Saved During a BackupSetting changes from Disabled to Enabled Retrieving and Restoring Data from a Backup FileBackup/Restore Options 66 4610SW IP Telephone User Guide Selecting a Display Language FTP Password Input screen displays. The top display areaPrompts FTP Password No change is made and the FTP Settings Main screen lastSelect either Yes softkey Third Options Main screen redisplays Changing a Phone/PC Ethernet InterfacePage Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartContact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4610SW ApplicationsResetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide