Avaya 555-233-784 manual Power Cycling the Phone, If you want to

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Telephone Management and Troubleshooting

3. Choose one of the following:

If you want to

Reset the phone without resetting any assigned values.

Reset the phone and any previously assigned (programmed) values (Use this option only if your phone has prog.rammed, static values).

Then

Press * (asterisk).

A confirmation tone sounds and the display prompts “Restart phone? * = no # = yes.”

Press # (the pound key).

The display shows the message “Resetting values” while your IP telephone resets its programmed values, such as the IP Address, to its default values, and re-establishes the server connection. The display then prompts “Restart phone? * = no # = yes.”

4.Press # to restart the phone or * to terminate the restart and restore the phone to its previous state.

Note:

Any reset/restart of your phone may take a few minutes.

Power Cycling the Phone

Use the power cycle with your System Administrator’s approval. Use power cycling only if the basic or programmed reset procedure cannot be performed or does not correct the problem:

1.Unplug the phone and plug it back in. The phone connection is re-established.

2.If power-cycling does not correct the problem, your System Administrator can perform a more severe power cycle routine by unplugging both the phone and the Ethernet cables.

! WARNING:

Because the type of power cycle mentioned in Step 2 involves reprogramming certain values, Step 2 should only be performed by your System Administrator.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Issue Date and Change History About This GuideOverview Intended AudienceConventions Used How to Use This DocumentDocument Organization Symbolic Conventions Related DocumentationTypographic Conventions ConferenceAbout This Guide 10 4610SW IP Telephone User Guide 4610SW IP Telephone Introducing Your 4610SW IP TelephoneIntroduction 4610SW IP Telephone Indicator 4610SW IP Telephone Button/Feature Descriptions CalloutNumber Feature Name Description Indicator muted Dialing PadOptions Navigating Application ScreensPhone/Exit Feature is on/active Light Gray Speed Dial Application 4610SW IP Telephone ApplicationsPhone Application 4610SW Telephone Options Web Access Application OptionalCall Log Application Additional 4610SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4610SW IP TelephoneCall Appearances Manual Dialing Automatic DialingRedialing using a list of the last three numbers called Redialing the last number calledLast number dialed is automatically redialed Call Log entry is created for this callDialing a party using a Speed Dial button Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displaysCall Handling Features Receiving CallsIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Transfer Changing from the Speaker to the handset or headsetRetrieving a Voice Mail Message Logging Off the PhoneLogging Extension entryPage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit. displaysDeleting a Speed Dial Button Label Prompt Select label to delete. displaysIf you want to ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Deleting Call Log Entries Deleting a Single Call Log EntrySelected entry’s Detail screen displays No deletion occurs and the Call Log’s Main screen displaysEntries are removed. The Call Log’s Main screen displays Deleting All Entries from a Call LogPrompt Press Delete again to confirm. displays Page Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options Accessing the Options Main Menus First of four Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Fourth Options Main screen displays Setting Visual AlertingPersonal Ringing Options Status Screen Viewing Options Viewing IP Address StatusViewing Quality of Service QoS Status Viewing the Network Audio QualityViewing Interface Status Viewing Miscellaneous StatusSecond Options Main screen displays Feature Button LabelingChanging the Display Contrast Select Restore default labels Then Select Relabel Feature buttonsSelect View default labels Feature Button Labeling screen re-displays Logging Off the 4610SW IP TelephoneReinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup OptionRetrieving and Restoring Data from a Backup File Setting changes from Disabled to EnabledBackup/Restore Options 66 4610SW IP Telephone User Guide FTP Password Input screen displays. The top display area Prompts FTP PasswordNo change is made and the FTP Settings Main screen last Selecting a Display LanguageSelect either Yes softkey Changing a Phone/PC Ethernet Interface Third Options Main screen redisplaysPage Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningTesting Your Phone Testing the Telephones Lights and DisplayInterpreting Display Icons Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionContact your System Administrator Troubleshooting 4610SW Applications Problem/Symptom Suggested ResolutionResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide