Avaya 555-233-784 manual Headsets and Handsets, Headsets for 4600 Series IP Telephones

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Chapter 7: Headsets and Handsets

Introduction

This chapter provides information about headsets and specialized handsets that are compatible with your IP telephone.

Headsets for 4600 Series IP Telephones

Avaya supports only those headsets and headset adapters that carry an Avaya brand or logo.

There are a variety of Avaya headsets that are compatible with your 4600 Series IP Telephone. To see available headsets, go to http://support.avaya.com/japple/css/ japple?PAGE=ProductIndex and select Headsets.

Headsets require headset adapters/connectors to operate. Avaya offers three types of headset adapters for 4600 Series IP Terminals:

The HIC cord, which allows basic, direct headset connection to your 4610SW, 4621SW, 4622SW, and 4625SW IP Telephones. 4620SW IP Telephones having one hole on the lower right side (post-November 2004 manufacture) also use this cable.

The HIP cord, which allows basic, direct headset connection to your 4606, 4612, 4624, and 4630SW IP Telephones. 4620SW IP Telephones having two holes on the lower right side (pre-November, 2004 manufacture) also use this cable.

The Modular base amplifier (M12LUCM), which is a high-performance solution for users who continuously wear headsets.

Avaya also offers wireless headset solutions with up to a 300 foot range from the base. The wireless headsets offer remote call answering and call initialization features on the 4610SW, 4620, 4620SW, 4621SW, 4625SW and 4630SW IP Telephones.

Note:

If your IP telephone does not have a fixed headset button, your System Administrator must administer your phone for headset operation when using the HIP Cord.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Intended Audience Issue Date and Change HistoryAbout This Guide OverviewConventions Used How to Use This DocumentDocument Organization Conference Symbolic ConventionsRelated Documentation Typographic ConventionsAbout This Guide 10 4610SW IP Telephone User Guide 4610SW IP Telephone Introducing Your 4610SW IP TelephoneIntroduction 4610SW IP Telephone Indicator 4610SW IP Telephone Button/Feature Descriptions CalloutNumber Feature Name Description Dialing Pad Indicator mutedOptions Navigating Application ScreensPhone/Exit Feature is on/active Light Gray Speed Dial Application 4610SW IP Telephone ApplicationsPhone Application 4610SW Telephone Options Web Access Application OptionalCall Log Application Additional 4610SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4610SW IP TelephoneCall Appearances Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last three numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Dialing a party using a Speed Dial buttonAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageExtension entry LoggingPage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit. displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete. displays If you want toAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysEntries are removed. The Call Log’s Main screen displays Deleting All Entries from a Call LogPrompt Press Delete again to confirm. displays Page Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options First of four Options Main screens displays Accessing the Options Main MenusApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Fourth Options Main screen displays Setting Visual AlertingPersonal Ringing Options Viewing IP Address Status Status Screen Viewing OptionsViewing Miscellaneous Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Interface StatusSecond Options Main screen displays Feature Button LabelingChanging the Display Contrast Select Restore default labels Then Select Relabel Feature buttonsSelect View default labels Logging Off the 4610SW IP Telephone Feature Button Labeling screen re-displaysReinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Setting the Automatic Backup Option Settings Saved During a BackupSetting changes from Disabled to Enabled Retrieving and Restoring Data from a Backup FileBackup/Restore Options 66 4610SW IP Telephone User Guide Selecting a Display Language FTP Password Input screen displays. The top display areaPrompts FTP Password No change is made and the FTP Settings Main screen lastSelect either Yes softkey Third Options Main screen redisplays Changing a Phone/PC Ethernet InterfacePage Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartContact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4610SW ApplicationsResetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide