Avaya 555-233-784 manual Receiving Calls, Call Handling Features

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Using Your 4610SW IP Telephone

Calling a party from the Web Access Application

Your 4610SW’s optional Web Access application can automatically dial Web links designated as phone numbers by the Web page author. To call a party using a Web link, just select that link.

Note:

If your administrator has set up the Enhanced Dialing feature, selecting a link to call a party causes the 4610SW to automatically add any appropriate digits (such as those required to get an outside line) to phone numbers. If you select a call link, but the call does not go through, check with your Telephone Administrator to ensure that the Enhanced Dialing feature is set up properly for your environment.

Receiving Calls

When someone calls you and the Phone screen is active, the Bell ( ) icon appears as the phone rings and (if so administered) the Voice Message light flashes. When the Phone screen is active, call information displays on the incoming call appearance line. If the Phone screen is not active, call information appears on the top display line.

To receive the call, pick up the handset, activate the headset, or press the Speaker button and talk.

Note:

You can set an option for whether the Phone screen displays when you receive an incoming call, or whether the current screen remains displayed. You can also set an option to flash the Message Waiting Lamp when the phone rings. See Application Options in Chapter 6: 4610SW IP Telephone Options for details.

Call Handling Features

The features described in this section are available while calls are in progress. Use the dedicated Feature buttons on the telephone itself, or administered Feature buttons available using the 4610SW’s softkeys, as applicable.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Overview Issue Date and Change HistoryAbout This Guide Intended AudienceConventions Used How to Use This DocumentDocument Organization Typographic Conventions Symbolic ConventionsRelated Documentation ConferenceAbout This Guide 10 4610SW IP Telephone User Guide 4610SW IP Telephone Introducing Your 4610SW IP TelephoneIntroduction 4610SW IP Telephone Indicator 4610SW IP Telephone Button/Feature Descriptions CalloutNumber Feature Name Description Indicator muted Dialing PadOptions Navigating Application ScreensPhone/Exit Feature is on/active Light Gray Speed Dial Application 4610SW IP Telephone ApplicationsPhone Application 4610SW Telephone Options Web Access Application OptionalCall Log Application Additional 4610SW Functionality Push FeatureAutomatic Backup/Retrieval Feature Page Making Calls Using Your 4610SW IP TelephoneCall Appearances Manual Dialing Automatic DialingLast number dialed is automatically redialed Redialing using a list of the last three numbers calledRedialing the last number called Call Log entry is created for this callDialing a party using a Speed Dial button Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displaysCall Handling Features Receiving CallsIcon on the current line changes to the Soft Hold icon ConferenceHold Call is now active MuteSpeaker Transfer Changing from the Speaker to the handset or headsetRetrieving a Voice Mail Message Logging Off the PhoneLogging Extension entryPage Entering Data on Speed Dial Screens Using the Speed Dial ApplicationEntering Characters Using the Dialpad Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit. displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete. displays ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysEntries are removed. The Call Log’s Main screen displays Deleting All Entries from a Call LogPrompt Press Delete again to confirm. displays Page Using the Web Access Application Previous application or options screen displays Web Access AuthenticationNavigating Web Pages Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options Accessing the Options Main Menus First of four Options Main screens displaysApplication Options Setting the Redial OptionThis is the default setting Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionDefault rate is Slow Setting the Display Call Timers? OptionSetting the Message Display Rate Fourth Options Main screen displays Setting Visual AlertingPersonal Ringing Options Status Screen Viewing Options Viewing IP Address StatusViewing Interface Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Miscellaneous StatusSecond Options Main screen displays Feature Button LabelingChanging the Display Contrast Select Restore default labels Then Select Relabel Feature buttonsSelect View default labels Feature Button Labeling screen re-displays Logging Off the 4610SW IP TelephoneReinstating the Phone After a Log Off Backup/Restore OptionsDisplay prompts for entry of your password Settings Saved During a Backup Setting the Automatic Backup OptionRetrieving and Restoring Data from a Backup File Setting changes from Disabled to EnabledBackup/Restore Options 66 4610SW IP Telephone User Guide No change is made and the FTP Settings Main screen last FTP Password Input screen displays. The top display areaPrompts FTP Password Selecting a Display LanguageSelect either Yes softkey Changing a Phone/PC Ethernet Interface Third Options Main screen redisplaysPage Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionContact your System Administrator Troubleshooting 4610SW Applications Problem/Symptom Suggested ResolutionResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide