Avaya 555-233-784 manual Using the Call Log Application, About the Call Log

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Chapter 4: Using the Call Log Application

Introduction

This chapter describes the three Call Logs available on your 4610SW IP Telephone. It also provides procedures for adding a Call Log entry to a Speed Dial button and deleting one or all Call Log entries.

For information on calling a party listed in any Call Log, see Making Calls in Chapter 2: Using Your 4610SW IP Telephone of this guide.

About the Call Log

Call Logs are helpful for:

●tracking who called while you were away from the phone,

●redialing the number of a previous call you made, or

●obtaining telephone numbers from previous calls.

The 4610SW also allows you to set up a Speed Dial button for any call listed, facilitating dialing of frequently-called numbers.

All calls made to or from your 4610SW IP Telephone are added to one of three Call Logs - Outgoing Calls, Incoming Answered Calls, and Missed (unanswered) Calls. At all times regardless of the current screen, the top display line shows the Missed Call icon and the current number of missed calls. The Missed Call Log displays automatically whenever you access the Call Log application, but you can quickly access a different log if desired.

Each log has a main screen, which lists the calls in chronological order (newest to oldest) and a detail screen. The main screens provide the Name and Number of the calling or called party, if available. The Main screens also provide a time (for the current date) or date (for calls prior to the current date). As you access each main screen, a border appears around the corresponding softkey and that softkey label appears in color to emphasize which log is displayed. The details screen displays all this information (in a wider format), reminds you of what type of call it was, and allows you to take certain actions with that entry.

Each Call Log can contain a maximum of 15 entries. When a log contains more than three entries, Page Right and Page Left buttons are available to help you scroll through the log three entries at a time. Calls are listed in order from top to bottom, the most recent call first.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Intended Audience Issue Date and Change HistoryAbout This Guide OverviewHow to Use This Document Document OrganizationConventions Used Conference Symbolic ConventionsRelated Documentation Typographic ConventionsAbout This Guide 10 4610SW IP Telephone User Guide Introducing Your 4610SW IP Telephone Introduction4610SW IP Telephone 4610SW IP Telephone 4610SW IP Telephone Button/Feature Descriptions Callout Number Feature Name DescriptionIndicator Dialing Pad Indicator mutedNavigating Application Screens Phone/ExitOptions Feature is on/active Light Gray 4610SW IP Telephone Applications Phone ApplicationSpeed Dial Application Web Access Application Optional Call Log Application4610SW Telephone Options Push Feature Automatic Backup/Retrieval FeatureAdditional 4610SW Functionality Page Using Your 4610SW IP Telephone Call AppearancesMaking Calls Automatic Dialing Manual DialingCall Log entry is created for this call Redialing using a list of the last three numbers calledRedialing the last number called Last number dialed is automatically redialedNumber of the selected person dials automatically Dialing a party using a Speed Dial buttonAssociated Call Detail screen displays Selected Call Log displaysReceiving Calls Call Handling FeaturesConference HoldIcon on the current line changes to the Soft Hold icon Mute SpeakerCall is now active Changing from the Speaker to the handset or headset TransferLogging Off the Phone Retrieving a Voice Mail MessageExtension entry LoggingPage Using the Speed Dial Application Entering Characters Using the DialpadEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Prompt Select entry to edit. displays Updating Speed Dial Button Label InformationThen Deleting a Speed Dial Button LabelPrompt Select label to delete. displays If you want toAbout the Call Log Using the Call Log ApplicationIf you want to Then Viewing a Call LogAdding a Call Log Entry to a Speed Dial Button No deletion occurs and the Call Log’s Main screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry Selected entry’s Detail screen displaysDeleting All Entries from a Call Log Prompt Press Delete again to confirm. displaysEntries are removed. The Call Log’s Main screen displays Page Using the Web Access Application Web Access Authentication Navigating Web PagesPrevious application or options screen displays Home page displays Navigating the Home Page and Other Standard-Size Web PagesAny characters entered are removed Entering Text on Web PagesAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options First of four Options Main screens displays Accessing the Options Main MenusSetting the Redial Option This is the default settingApplication Options Setting the Phone Screen on Calling? Option Setting the Phone Screen on Answer? OptionSetting the Display Call Timers? Option Setting the Message Display RateDefault rate is Slow Setting Visual Alerting Personal Ringing OptionsFourth Options Main screen displays Viewing IP Address Status Status Screen Viewing OptionsViewing Miscellaneous Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Interface StatusFeature Button Labeling Changing the Display ContrastSecond Options Main screen displays Then Select Relabel Feature buttons Select View default labelsSelect Restore default labels Logging Off the 4610SW IP Telephone Feature Button Labeling screen re-displaysBackup/Restore Options Display prompts for entry of your passwordReinstating the Phone After a Log Off Setting the Automatic Backup Option Settings Saved During a BackupSetting changes from Disabled to Enabled Retrieving and Restoring Data from a Backup FileBackup/Restore Options 66 4610SW IP Telephone User Guide Selecting a Display Language FTP Password Input screen displays. The top display areaPrompts FTP Password No change is made and the FTP Settings Main screen lastSelect either Yes softkey Third Options Main screen redisplays Changing a Phone/PC Ethernet InterfacePage Headsets for 4600 Series IP Telephones Headsets and HandsetsHandsets for 4600 Series IP Telephones Handset Connector Type Ordering CodeInterpreting Ringer Tones Telephone Management TroubleshootingFeedback Handset Tones Meaning Ringing Incoming Tones MeaningIcon Meaning Testing Your PhoneTesting the Telephones Lights and Display Interpreting Display IconsProblem/Symptom Suggested Solution Basic Troubleshooting ChartContact your System Administrator Problem/Symptom Suggested Resolution Troubleshooting 4610SW ApplicationsResetting Your Phone Resetting and Power Cycling the IP TelephonePower Cycling the Phone Numerical Index82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide