Avaya 555-233-784 manual Viewing the Network Audio Quality, Viewing Quality of Service QoS Status

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4610SW IP Telephone Options

Viewing Quality of Service (QoS) Status

QoS refers to a number of mechanisms used to improve audio quality over the network.

Viewing Interface Status

Your phone interfaces with several system hardware devices and system software. This screen provides information about three of the main interfaces.

Viewing Miscellaneous Status

Five miscellaneous status screens provide additional information about your telephone and its connections, such as the model, serial number, and MAC address.

Viewing the Network Audio Quality

If you experience poor audio quality during a call, the problem is likely with your network. Your LAN Administrator might ask you to display these screens to diagnose or troubleshoot audio problems. Although technical in nature, these screens provide information that can help identify causes of poor audio quality.

Note:

The Network Audio Quality button displays only when you are on a call (off-hook).

1.Select Network Audio Quality from the Options Main screen (accessed by pressing the phone’s Option button).

If administered, the Audio Status screen #1 displays. The bottom line presents a non-technical summary of network audio quality.

2.To return to the first Options Main screen, press the Return softkey.

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Contents 4610SW IP Telephone User Guide Avaya Inc All Rights Reserved About This Guide Using the Speed Dial Application 4610SW IP Telephone Options Index Overview Issue Date and Change HistoryAbout This Guide Intended AudienceDocument Organization How to Use This DocumentConventions Used Typographic Conventions Symbolic ConventionsRelated Documentation ConferenceAbout This Guide 10 4610SW IP Telephone User Guide Introduction Introducing Your 4610SW IP Telephone4610SW IP Telephone 4610SW IP Telephone Number Feature Name Description 4610SW IP Telephone Button/Feature Descriptions CalloutIndicator Indicator muted Dialing PadPhone/Exit Navigating Application ScreensOptions Feature is on/active Light Gray Phone Application 4610SW IP Telephone ApplicationsSpeed Dial Application Call Log Application Web Access Application Optional4610SW Telephone Options Automatic Backup/Retrieval Feature Push FeatureAdditional 4610SW Functionality Page Call Appearances Using Your 4610SW IP TelephoneMaking Calls Manual Dialing Automatic DialingLast number dialed is automatically redialed Redialing using a list of the last three numbers calledRedialing the last number called Call Log entry is created for this callDialing a party using a Speed Dial button Number of the selected person dials automaticallySelected Call Log displays Associated Call Detail screen displaysCall Handling Features Receiving CallsHold ConferenceIcon on the current line changes to the Soft Hold icon Speaker MuteCall is now active Transfer Changing from the Speaker to the handset or headsetRetrieving a Voice Mail Message Logging Off the PhoneLogging Extension entryPage Entering Characters Using the Dialpad Using the Speed Dial ApplicationEntering Data on Speed Dial Screens Editing During or After Entry Name Entry Example Adding a Speed Dial Button Updating Speed Dial Button Label Information Prompt Select entry to edit. displaysIf you want to Deleting a Speed Dial Button LabelPrompt Select label to delete. displays ThenUsing the Call Log Application About the Call LogViewing a Call Log If you want to ThenAdding a Call Log Entry to a Speed Dial Button Selected entry’s Detail screen displays Deleting Call Log EntriesDeleting a Single Call Log Entry No deletion occurs and the Call Log’s Main screen displaysPrompt Press Delete again to confirm. displays Deleting All Entries from a Call LogEntries are removed. The Call Log’s Main screen displays Page Using the Web Access Application Navigating Web Pages Web Access AuthenticationPrevious application or options screen displays Navigating the Home Page and Other Standard-Size Web Pages Home page displaysEntering Text on Web Pages Any characters entered are removedAlpha mode Adding a Speed Dial Button for a Web Site Telephone Number 4610SW IP Telephone Options Accessing the Options Main Menus First of four Options Main screens displaysThis is the default setting Setting the Redial OptionApplication Options Setting the Phone Screen on Answer? Option Setting the Phone Screen on Calling? OptionSetting the Message Display Rate Setting the Display Call Timers? OptionDefault rate is Slow Personal Ringing Options Setting Visual AlertingFourth Options Main screen displays Status Screen Viewing Options Viewing IP Address StatusViewing Interface Status Viewing Quality of Service QoS StatusViewing the Network Audio Quality Viewing Miscellaneous StatusChanging the Display Contrast Feature Button LabelingSecond Options Main screen displays Select View default labels Then Select Relabel Feature buttonsSelect Restore default labels Feature Button Labeling screen re-displays Logging Off the 4610SW IP TelephoneDisplay prompts for entry of your password Backup/Restore OptionsReinstating the Phone After a Log Off Settings Saved During a Backup Setting the Automatic Backup OptionRetrieving and Restoring Data from a Backup File Setting changes from Disabled to EnabledBackup/Restore Options 66 4610SW IP Telephone User Guide No change is made and the FTP Settings Main screen last FTP Password Input screen displays. The top display areaPrompts FTP Password Selecting a Display LanguageSelect either Yes softkey Changing a Phone/PC Ethernet Interface Third Options Main screen redisplaysPage Headsets and Handsets Headsets for 4600 Series IP TelephonesHandset Connector Type Ordering Code Handsets for 4600 Series IP TelephonesTelephone Management Troubleshooting Interpreting Ringer TonesRinging Incoming Tones Meaning Feedback Handset Tones MeaningInterpreting Display Icons Testing Your PhoneTesting the Telephones Lights and Display Icon MeaningBasic Troubleshooting Chart Problem/Symptom Suggested SolutionContact your System Administrator Troubleshooting 4610SW Applications Problem/Symptom Suggested ResolutionResetting and Power Cycling the IP Telephone Resetting Your PhonePower Cycling the Phone Index Numerical82 4610SW IP Telephone User Guide Right/Left buttons Paging indicator Password 84 4610SW IP Telephone User Guide