Avaya 15-601076 manual 2410/5410 Phone IP Office

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© 2009 AVAYA All Rights Reserved.

Notice

While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases.

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License

USE OR INSTALLATION OF THE PRODUCT INDICATES THE END USER’S ACCEPTANCE OF THE TERMS SET FORTH HEREIN AND THE GENERAL LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE AT http://support.avaya.com/LicenseInfo/ (“GENERAL LICENSE TERMS”). IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS, YOU MUST RETURN THE PRODUCT(S) TO THE POINT OF PURCHASE WITHIN TEN (10) DAYS OF DELIVERY FOR A REFUND OR CREDIT.

Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that hosts a software application to be accessed by multiple users. “Software” means the computer programs in object code, originally licensed by Avaya and ultimately utilized by End User, whether as stand-alone Products or pre-installed on Hardware. “Hardware” means the standard hardware Products, originally sold by Avaya and ultimately utilized by End User.

License Type(s): Designated System(s) License (DS).

End User may install and use each copy of the Software on only one Designated Processor, unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User. Avaya may require the Designated Processor(s) to be identified by type, serial number, feature key, location or other specific designation, or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose.

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Except where expressly stated otherwise, the Product is protected by copyright and other laws respecting proprietary rights. Unauthorized reproduction, transfer, and or use can be a criminal, as well as a civil, offense under the applicable law.

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Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements (“Third Party Components”), which may contain terms that expand or limit rights to use certain portions of the Product (“Third Party Terms”). Information identifying Third Party Components and the Third Party Terms that apply to them is available on Avaya’s web site at: http://support.avaya.com/ThirdPartyLicense/

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If you suspect that you are being victimized by toll fraud and you need technical assistance or support, call Technical Service Center Toll Fraud Intervention Hotline at +1-800-643-2353 for the United States and Canada. Suspected security vulnerabilities with Avaya Products should be reported to Avaya by sending mail to: securityalerts@avaya.com.

For additional support telephone numbers, see the Avaya Support web site (http://www.avaya.com/support).

Trademarks

Avaya and the Avaya logo are registered trademarks of Avaya Inc. in the United States of America and other jurisdictions. Unless otherwise provided in this document, marks identified by “®,” “™” and “SM” are registered marks, trademarks and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

Documentation information

For the most current versions of documentation, go to the Avaya Support web site (http://www.avaya.com/support) or the IP Office Knowledge Base (http://marketingtools.avaya.com/knowledgebase/).

Avaya Support

Avaya provides a telephone number for you to use to report problems or to ask questions about your contact center. The support telephone number is 1 800 628 2888 in the United States. For additional support telephone numbers, see the Avaya Web site: http://www.avaya.com/support.

2410/5410 Phone

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IP Office

15-601076 Issue 06a (16 July 2009)

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Contents IP Office 2410/5410 Phone User Guide2410/5410 Phone IP Office Contents Page Chapter Telephone Page · Drop TelephoneCall Handling Buttons · Hold 2410/5410 Phone IP Office ∙ a Line Appearance Call Appearance Keys∙ a Bridged Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons Logging OnLogging Off No UserDisplay Chapter Call Handling Answering a Call Default ringing cadences areCall Handling To answer an incoming callTo manually make a call Making a CallClearing a Call To automatically make a callTo manually make a call Press Headset Headset WorkingTo clear a headset call ∙ Press Headset To automatically make a call Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTo redial previously dialed number Speed DialRedial To redial the last number dialedTo prevent the other person on the line from hearing you MuteHold To put an existing call on holdTransfer To add another party to a call Press Conference ConferenceMessage Page Chapter Using Speed Dials Using Speed Dials Adding a New Speed Dial To add a new speed dialTo dial a speed dial number Dialling a Speed Dial NumberDeleting a Speed Dial To delete a speed dialTo edit a speed dial Editing a Speed DialConverting Logs to Speed Dials Page Chapter Using the Call Log Using the Call Log Using the Call LogSetting Which Calls are Logged To set which calls are loggedTo view the call log Viewing the Call LogMaking Calls from the Call Log To make calls from the all Call LogErasing All Logged Calls Saving a Call Log Entry to Your Speed Dial ListDeleting a Call Log Entry Page Chapter Using Visual Voice Using Visual Voice Press Pre-Rec Listen to VoicemailTo add a covering message to the copied voicemail Press Voice Send a VoicemailVoicemail Transfer To transfer the call to another mailboxPress Password Changing Your Mailbox PasswordTo change your Mailbox password Changing Your GreetingEmail Alerts To view or change the current email alert statusChapter Changing Options To change the ringer sound Changing OptionsChanging Ring Options To use the Message Lamp for ringing alertsTo adjust the display contrast Adjusting the Display ContrastCall Log Setup MiscellaneousTo perform a self test Using Self TestLanguage To change the languageDefault Phone/Erase All Settings Automatic Gain Control AGCPage Chapter Function Keys ∙ Changing the labels of the Function Keys Function Keys∙ Programming your own functions Function Key Programming Name Description TogglesPark Yes User Group Number Dial Flash Hook Flash Admin1 Shorthand Programming ModeAdmin Pages Longhand Programming Mode Press Admin or Admin 1. See Display Key ProgrammingChanging Function Key Labels To change the function key labelsPage Chapter System Features Call Forwarding System FeaturesRing Back Following options are available for call forwardingTo use Follow-Me-To from your home extension DivertTo use Follow-Me-Here from another extension Do Not Disturb Parking CallsFollowing options are available for voicemail Private CallVoicemail Default Short Codes Index 2410/5410 Phone IP Office 2410/5410 Phone IP Office 2410/5410 Phone IP Office
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