Avaya 15-601076 manual Mute, Hold, To prevent the other person on the line from hearing you

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Call Handling: Redial

2.8 Mute

During an active call, the Mute feature prevents the party (with whom you are speaking) from hearing you. This feature is most commonly used in conjunction with the Speaker phone. However, it can be used to hold an off-line conversation at any time during a call.

To prevent the other person on the line from hearing you:

1.Press MUTE. The indicator next to the Mute button lights when Mute is active.

2.To reinstate two-way conversation, press MUTE again.

2.9 Hold

You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a short ring and the flashing symbol will appear next to the Call Appearance key.

To put an existing call on hold:

1.Press HOLD.

The symbol next to the Call Appearance key changes to

If you are placing the call on hold to answer a second call,

2.Answer the second call by pressing the call appearance key with the symbol against it. The symbol changes to ; showing that the line is connected.

To return to the held call:

1.If you have a call in progress, put that call on hold as above.

2.To retrieve a held call, press the Call Appearance button with against it. The symbol next to the call appearance key changes to .

Notes

With hold return timer (defined by your system administrator), you are reminded that you have a call on hold. The phone will give a short ring and symbol is displayed.

If the system feature AutoHold is on (consult your system administrator) then you can hold an active call () by pressing () against the second call. If AutoHold is off, then pressing () against the second call, will drop the first call.

To transfer a held call, see Transfer

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2410/5410 Phone

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IP Office

15-601076 Issue 06a (16 July 2009)

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Contents 2410/5410 Phone User Guide IP Office2410/5410 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons · Hold Telephone· Drop 2410/5410 Phone IP Office ∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceLogging On Call Appearance Key IconsNo User Logging OffDisplay Chapter Call Handling To answer an incoming call Default ringing cadences areCall Handling Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callTo automatically make a call Press Headset Headset WorkingTo clear a headset call ∙ Press Headset To manually make a call Press HeadsetTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo redial the last number dialed Speed DialRedial To redial previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youTransfer Message ConferenceTo add another party to a call Press Conference Page Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialTo delete a speed dial Dialling a Speed Dial NumberDeleting a Speed Dial To dial a speed dial numberConverting Logs to Speed Dials Editing a Speed DialTo edit a speed dial Page Chapter Using the Call Log Using the Call Log Using the Call LogTo set which calls are logged Setting Which Calls are LoggedTo make calls from the all Call Log Viewing the Call LogMaking Calls from the Call Log To view the call logDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Page Chapter Using Visual Voice Using Visual Voice To add a covering message to the copied voicemail Listen to VoicemailPress Pre-Rec To transfer the call to another mailbox Send a VoicemailVoicemail Transfer Press VoiceChanging Your Greeting Changing Your Mailbox PasswordTo change your Mailbox password Press PasswordTo view or change the current email alert status Email AlertsChapter Changing Options To use the Message Lamp for ringing alerts Changing OptionsChanging Ring Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastTo change the language Using Self TestLanguage To perform a self testAutomatic Gain Control AGC Default Phone/Erase All SettingsPage Chapter Function Keys ∙ Programming your own functions Function Keys∙ Changing the labels of the Function Keys Name Description Toggles Function Key ProgrammingPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin 1. See Display Key Programming Longhand Programming ModeTo change the function key labels Changing Function Key LabelsPage Chapter System Features Following options are available for call forwarding System FeaturesRing Back Call ForwardingTo use Follow-Me-Here from another extension DivertTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbVoicemail Private CallFollowing options are available for voicemail Default Short Codes Index 2410/5410 Phone IP Office 2410/5410 Phone IP Office 2410/5410 Phone IP Office