Avaya 15-601076 manual Do Not Disturb, Parking Calls

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8.4 Do Not Disturb

You may choose to receive no calls at all or only those from particular callers on your exceptions list:

∙To switch Do Not Disturb on (with or without exceptions), dial *08. An N is displayed. To switch it off, dial *09.

∙To add a number to the exception list, dial *10*N#.

∙To delete a number from the exception list, dial *11*N#.

Note

∙Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail.

∙The only call that will ignore the Do Not Disturb rule will be one where you were the original caller, then performed an unsupervised transfer to another extension. If that extension does not answer, the call will be re-directed to you as the originator.

8.5 Parking Calls

You can park one or more calls; allowing you to make and receive other calls. You can also arrange for the parked call to be retrieved by another extension.

The system only allows calls to be parked for a short while before reconnecting them to the user who parked the call; the default setting is 5 minutes. Once the set time is reached, the parked call will ring back if your extension is idle.

Note

∙To park a call using the short codes, the call must first be put on Hold

19.

To park a call to be picked up by any extension:

∙Dial *37*N# - Where N is the slot id you have assigned.

Inform your colleagues of the parked call and the slot id you have assigned.

To Un-park a call from another extension:

∙Dial *38*N# - Where N is the assigned slot id.

To Park a call to your local extension:

∙Dial *37*#

When you park a call to your local extension, it is automatically given a slot id number based on your extension number followed by 0. If you park another call, it is given your extension number followed by 1 and so on up to 9. For example: if your extension is 201, the first parked call will be given the slot id 2010.

To Un-park a call on your local extension:

∙Dial *38*# - If you have more than one call parked, the call parked first will be the first call to be unparked

Note

∙Feature keys can be setup to park and un-park calls. If required, contact your administrator.

2410/5410 Phone	Page 58
IP Office	15-601076 Issue 06a (16 July 2009)

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Contents IP Office 2410/5410 Phone User Guide2410/5410 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons · Hold Telephone· Drop 2410/5410 Phone IP Office ∙ a Line Appearance Call Appearance Keys∙ a Bridged Appearance ∙ Call Coverage AppearanceCall Appearance Key Icons Logging OnLogging Off No UserDisplay Chapter Call Handling Answering a Call Default ringing cadences areCall Handling To answer an incoming callTo manually make a call Making a CallClearing a Call To automatically make a callTo manually make a call Press Headset Headset WorkingTo clear a headset call ∙ Press Headset To automatically make a call Press HeadsetTo change from the handset to the speakerphone SpeakerphoneTo change from the speakerphone to the handset To end a speakerphone callTo redial previously dialed number Speed DialRedial To redial the last number dialedTo prevent the other person on the line from hearing you MuteHold To put an existing call on holdTransfer Message ConferenceTo add another party to a call Press Conference Page Chapter Using Speed Dials Using Speed Dials Adding a New Speed Dial To add a new speed dialTo dial a speed dial number Dialling a Speed Dial NumberDeleting a Speed Dial To delete a speed dialConverting Logs to Speed Dials Editing a Speed DialTo edit a speed dial Page Chapter Using the Call Log Using the Call Log Using the Call LogSetting Which Calls are Logged To set which calls are loggedTo view the call log Viewing the Call LogMaking Calls from the Call Log To make calls from the all Call LogDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Page Chapter Using Visual Voice Using Visual Voice To add a covering message to the copied voicemail Listen to VoicemailPress Pre-Rec Press Voice Send a VoicemailVoicemail Transfer To transfer the call to another mailboxPress Password Changing Your Mailbox PasswordTo change your Mailbox password Changing Your GreetingEmail Alerts To view or change the current email alert statusChapter Changing Options To change the ringer sound Changing OptionsChanging Ring Options To use the Message Lamp for ringing alertsTo adjust the display contrast Adjusting the Display ContrastCall Log Setup MiscellaneousTo perform a self test Using Self TestLanguage To change the languageDefault Phone/Erase All Settings Automatic Gain Control AGCPage Chapter Function Keys ∙ Programming your own functions Function Keys∙ Changing the labels of the Function Keys Function Key Programming Name Description TogglesPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Longhand Programming Mode Press Admin or Admin 1. See Display Key ProgrammingChanging Function Key Labels To change the function key labelsPage Chapter System Features Call Forwarding System FeaturesRing Back Following options are available for call forwardingTo use Follow-Me-Here from another extension DivertTo use Follow-Me-To from your home extension Do Not Disturb Parking CallsVoicemail Private CallFollowing options are available for voicemail Default Short Codes Index 2410/5410 Phone IP Office 2410/5410 Phone IP Office 2410/5410 Phone IP Office