Avaya 15-601076 manual Telephone, Call Handling Buttons · Hold, · Drop

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The Telephone:

1. The Telephone

This guide covers the use of the 2410 and 5410 phones on IP Office. Both phones are similar, however the 5410 is only supported on the IP Office whereas the 2410 is supported on a range of Avaya phone systems.

1.Display, Call Appearance and Feature Buttons: Call Appearance keys allow you to handle multiple calls and the display shows call information. Details on system features (allocated by your system administrator) can also be displayed. See Call Appearance Keys 9 and Function Keys 48 .

2.Message Lamp: The lamp is used as follows:

·On (Continuous): There are new messages in your voicemail mailbox, or another mailbox for which you have been configured to receive "Message Waiting Indication".

·Flashing: The lamp can also be set to flash when the phone receives a call. See Ring Options

42.

3. Previous/Next Page: Move through the different pages of the call handling, speed dials and call log screens. Also used to move the cursor during data entry.

4. MESSAGES: Access your mailbox.

5.Call Handling Buttons:

· HOLD:

Red button used to place a call on hold.

· TRANSFER:

Transfers a call to another phone.

· CONFERENCE:

Sets up conference calls with more than one other person.

· DROP:

Drops the current call or, if on a conference call, drops the last person to join the conference.

· REDIAL:

Redials the last number dialed or displays the last 6 numbers dialed from the phone, depending on configuration via the Options menu.

6.Dial Pad: Standard 12-button pad for dialling phone numbers.

7. Volume Controls: Adjusts the speaker, handset, headset, or ringer volume depending on which is currently in use.

8.Handset and Headset Sockets: Used for connection of the handset and optional headset.

9. MUTE: Turns the microphone on/off. When in use, the associated light is on and the caller cannot hear you.

10. HEADSET: Switches from handset to headset. The light associated with this button turns on when the headset is active.

11. SPEAKER: Access the speakerphone. The light associated with this button turns on when the speakerphone is

2410/5410 Phone	Page 7
IP Office	15-601076 Issue 06a (16 July 2009)

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Contents 2410/5410 Phone User Guide IP Office2410/5410 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons · Hold Telephone· Drop 2410/5410 Phone IP Office ∙ Call Coverage Appearance Call Appearance Keys∙ a Bridged Appearance ∙ a Line AppearanceLogging On Call Appearance Key IconsNo User Logging OffDisplay Chapter Call Handling To answer an incoming call Default ringing cadences areCall Handling Answering a CallTo automatically make a call Making a CallClearing a Call To manually make a callTo automatically make a call Press Headset Headset WorkingTo clear a headset call ∙ Press Headset To manually make a call Press HeadsetTo end a speakerphone call SpeakerphoneTo change from the speakerphone to the handset To change from the handset to the speakerphoneTo redial the last number dialed Speed DialRedial To redial previously dialed numberTo put an existing call on hold MuteHold To prevent the other person on the line from hearing youTransfer Message ConferenceTo add another party to a call Press Conference Page Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialTo delete a speed dial Dialling a Speed Dial NumberDeleting a Speed Dial To dial a speed dial numberConverting Logs to Speed Dials Editing a Speed DialTo edit a speed dial Page Chapter Using the Call Log Using the Call Log Using the Call LogTo set which calls are logged Setting Which Calls are LoggedTo make calls from the all Call Log Viewing the Call LogMaking Calls from the Call Log To view the call logDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Page Chapter Using Visual Voice Using Visual Voice To add a covering message to the copied voicemail Listen to VoicemailPress Pre-Rec To transfer the call to another mailbox Send a VoicemailVoicemail Transfer Press VoiceChanging Your Greeting Changing Your Mailbox PasswordTo change your Mailbox password Press PasswordTo view or change the current email alert status Email AlertsChapter Changing Options To use the Message Lamp for ringing alerts Changing OptionsChanging Ring Options To change the ringer soundMiscellaneous Adjusting the Display ContrastCall Log Setup To adjust the display contrastTo change the language Using Self TestLanguage To perform a self testAutomatic Gain Control AGC Default Phone/Erase All SettingsPage Chapter Function Keys ∙ Programming your own functions Function Keys∙ Changing the labels of the Function Keys Name Description Toggles Function Key ProgrammingPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin 1. See Display Key Programming Longhand Programming ModeTo change the function key labels Changing Function Key LabelsPage Chapter System Features Following options are available for call forwarding System FeaturesRing Back Call ForwardingTo use Follow-Me-Here from another extension DivertTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbVoicemail Private CallFollowing options are available for voicemail Default Short Codes Index 2410/5410 Phone IP Office 2410/5410 Phone IP Office 2410/5410 Phone IP Office