Avaya 15-601076 manual Listen to Voicemail, To add a covering message to the copied voicemail

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Using Visual Voice:

5.1 Listen to Voicemail

To listen to your Voicemails or your Group Voicemails:

1.Press Voice.

2.Press Listen (for your messages) or <group name> (for your hunt group messages),for example, Sales (25).

3.When prompted, key in the password. If your extension has been configured as a trusted source, the password will not be required.

Note - If you do not have the required password, contact your administrator.

You will be presented with the following message categories for your messages:

∙New (5)

∙Old (7)

∙Saved (13)

Note - The total number of messages in each category is displayed in brackets.

4.Use the feature key to select the category, for example New.

The first message in the selected category will play; and the following message handling feature key options are displayed:

·Next - Plays next message.

·<< - rewinds current message by 5 sec

·>> – fast forwards current message by 5 sec

·Pause- pauses the current message/resumes playing

·Delete - Delete the current message.

·Save - Change the current message's category to 'saved'

·Previous – Plays previous message

·Copy- Copy the message to another mailbox or mailboxes. If selecting more than one mailbox, the entries must be separated with a #.

To add a covering message to the copied voicemail.

1.Press Copy, and add the recipients. The feature keys change to the copy options.

2.Press Pre-Rec.

3.Record your message.

4.Press Stop.

5.Press Listen to check your message. You can change the message by selecting Pre-Rec again.

6.Press Send.

Note

∙Depending on the number of feature keys available, you may need to use the scrolling facility to see all of the options.

2410/5410 Phone	Page 37
IP Office	15-601076 Issue 06a (16 July 2009)

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Contents 2410/5410 Phone User Guide IP Office2410/5410 Phone IP Office Contents Page Chapter Telephone Page Call Handling Buttons · Hold Telephone· Drop 2410/5410 Phone IP Office ∙ a Bridged Appearance Call Appearance Keys∙ a Line Appearance ∙ Call Coverage AppearanceLogging On Call Appearance Key IconsNo User Logging OffDisplay Chapter Call Handling Call Handling Default ringing cadences areAnswering a Call To answer an incoming callClearing a Call Making a CallTo manually make a call To automatically make a callTo clear a headset call ∙ Press Headset Headset WorkingTo manually make a call Press Headset To automatically make a call Press HeadsetTo change from the speakerphone to the handset SpeakerphoneTo change from the handset to the speakerphone To end a speakerphone callRedial Speed DialTo redial previously dialed number To redial the last number dialedHold MuteTo prevent the other person on the line from hearing you To put an existing call on holdTransfer Message ConferenceTo add another party to a call Press Conference Page Chapter Using Speed Dials Using Speed Dials To add a new speed dial Adding a New Speed DialDeleting a Speed Dial Dialling a Speed Dial NumberTo dial a speed dial number To delete a speed dialConverting Logs to Speed Dials Editing a Speed DialTo edit a speed dial Page Chapter Using the Call Log Using the Call Log Using the Call LogTo set which calls are logged Setting Which Calls are LoggedMaking Calls from the Call Log Viewing the Call LogTo view the call log To make calls from the all Call LogDeleting a Call Log Entry Saving a Call Log Entry to Your Speed Dial ListErasing All Logged Calls Page Chapter Using Visual Voice Using Visual Voice To add a covering message to the copied voicemail Listen to VoicemailPress Pre-Rec Voicemail Transfer Send a VoicemailPress Voice To transfer the call to another mailboxTo change your Mailbox password Changing Your Mailbox PasswordPress Password Changing Your GreetingTo view or change the current email alert status Email AlertsChapter Changing Options Changing Ring Options Changing OptionsTo change the ringer sound To use the Message Lamp for ringing alertsCall Log Setup Adjusting the Display ContrastTo adjust the display contrast MiscellaneousLanguage Using Self TestTo perform a self test To change the languageAutomatic Gain Control AGC Default Phone/Erase All SettingsPage Chapter Function Keys ∙ Programming your own functions Function Keys∙ Changing the labels of the Function Keys Name Description Toggles Function Key ProgrammingPark Yes User Group Number Dial Flash Hook Flash Admin Pages Shorthand Programming ModeAdmin1 Press Admin or Admin 1. See Display Key Programming Longhand Programming ModeTo change the function key labels Changing Function Key LabelsPage Chapter System Features Ring Back System FeaturesCall Forwarding Following options are available for call forwardingTo use Follow-Me-Here from another extension DivertTo use Follow-Me-To from your home extension Parking Calls Do Not DisturbVoicemail Private CallFollowing options are available for voicemail Default Short Codes Index 2410/5410 Phone IP Office 2410/5410 Phone IP Office 2410/5410 Phone IP Office