Cisco Systems DOC-7813565= manual MailView, 0944 06/08/01 1004

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Chapter 1 Understanding Cisco IP Phone Productivity Services

MailView

MailView

With MailView, you no longer have to rely on voice prompts to check your messages. From your Cisco IP Phone Models 7960 or 7940, you now get a list of the voice mail and e-mail messages that are in your inbox on your corporate messaging server.

Using your phone’s soft keys, you can view, listen to, record a reply, forward, and delete voice mail. You can scroll through your e-mail messages and read them right on the screen. You can also forward and delete e-mails. Any operation you perform on your messages using MailView is reflected in your PC-based e-mail client or traditional voice mail interface automatically.

MailView provides you with a list of your Cisco Unity voice mail and Cisco Unity e-mail and up to two additional IMAP-compliant e-mail accounts.

Note Many e-mail servers provide IMAP support. Contact your mail server administrator if you require information about your supported e-mail servers. In Figure 1-2, Driftwood is the IMAP-compliant e-mail server.

Figure 1-2 MailView Main Menu

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		MailView

	1	Check Unity Voice Mail		...
	2	Check Unity Email
	3	Driftwood Email Server
				...
				...

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Contents Cisco IP Phone Productivity Services User Guide Cisco IP Phone Productivity Services User Guide CalendarView MailView Contacts Synchronization Using Cisco IP Phone Productivity Services Validation Error Page Audience PrefaceChapter Title Description OrganizationConventions Related DocumentationConvention Description Documentation CD-ROM Obtaining DocumentationWorld Wide Web Documentation Feedback Ordering DocumentationTechnical Assistance Center Obtaining Technical AssistanceCisco.com Contacting TAC by Using the Cisco TAC Website Understanding Cisco IP Phone Productivity Services 0944 06/08/01 CalendarView0944 06/08/01 1004 MailViewRelated Topics Contacts SynchronizationSubscribing to Cisco IP Phone Productivity Services Click Configure your Cisco IP Phone Services Click Continue Description Required Using Cisco IP Phone Productivity Services Navigating Cisco IP Phone Services Navigating Cisco IP Phone ServicesTips for Using the LCD Display Accessing Cisco IP Phone Productivity Services How Login Works Logging in to Cisco IP Phone Productivity ServicesCalendarView, 3 MailView or 4 Contacts Synchronization If you are using someone else’s Cisco IP Phone Ending a Session Using CalendarView Calendar View Main Menu See Checking New New Meetings Menu Checking New MeetingsChecking Your Schedule for Today, Today’s Schedule Menu Checking Your Schedule for Today63379 Checking New Meetings, Checking Your Weekly Schedule, 10 Weekly Schedule Menu Checking Your Weekly Schedule11 Current Week Menu Related Topics 13 Viewing Select a Date Viewing Your Schedule for a Specific DateSetting Your Meeting Reminder 14 Setting Meeting Display Criteria Select either 1 By Pager/Email or 2 By Phone display Logging in to MailView Using MailView16 MailView Main Menu 17 MailView Login Screen Changing your MailView Login18 Meeting Reminder Setting Completed Checking your Cisco Unity Voice Mail 20 MailView Main Menu 22 Date Sort/Read Sort Display Using MailView’s Options for Cisco Unity Voice Mail Voice Mail Options Instructions Back up and make corrections Checking your E-mail 24 MailView Main Menu Mail Select 4 Contacts Synchronization in one of two ways Using Contacts Synchronization27 Setting Options for Contacts Synchronization Related Topics 78-13565-01 Common Questions about Do I Have to Enter My Login PIN Every Time?Meeting Reminder Not Displaying Why Can’t I Access Cisco IP Phone Productivity Services?Service Subscription Parameters Error Phone Hangs On Requesting Authentication ErrorHost Not Found Error Sending Error Why Can’t I Connect to MailView?Validation Error Can’t Connect To Mail Server UserName or Password ErrorReply Mail Not Delivered as Voice Mail Deleting ErrorCan’t Play Voice Mail D E IN-2